The hotel is very good, spatious and well designed. The rooms are a bit small and in some of them the windows don't open (so you're stuck with air freshner as a substitute for fresh air). The service is very slow and not very helpful in general. The gym is very nice with a variety of classes and I attended... More

sure the rooms are quirky and fun, high ceilings, ¨interesting¨ bathrooms, nice TVs, but shocking design faux-pas - our shower had a floor to ceiling window next to the door, and the room service guy got an eyeful when he came. There is a night club on the 4th floor - if you are staying on the 5th floor, forget... More

I've been in W Santiago in Jan`12 and overall is a very very good place to stay. The good points - the room is very good and clean, the bed is amazing, the features in the room are also a good point (for example you have an iPod dock in each room). The service of front desk and restaurants are... More

I know well the W hotel in United states and around the world. The first in south america is in santiago. The chain is on the rendez vous. The hotel is fantastic. Nothing to say except to tell you the perfection. But the price is maybe....a bad point. More

great city (imagine Geneva with a twist of Latin spirit), awesome hotel, wonderful rooms, great bar & balcony for after work. If it wasn't so far - this would beat even Rome for a w/e city break More

Spectacular views from bar, reasonably priced drinks but everyone sits around like nerds (nobody dances even with DJ on Saturday night) and glacially slow drink service. You definitely enjoy the view but get pretty thirsty. More

If you like W Hotels you will love this one! Great beds, rooms, and service are what you expect and receive. Great bar as well. Location is good. Not a ton to say, it's a W! More

Stayed at W in Santiago for one week during a business stay. Got a Spectacular room with a very nice balcony and view over the city. The room was not ready upon checkin, but a beer in the sun on the roof terrace later, and it was ready. This is my only negative criticism. The roof terrace (bar) is a... More

The W Santiago lives up to the W brand and experience. It is the place for the "cocktail after work" crowd. It has great bars and restaurants, plus a huge gym. The location is great. It is in Las Condes, which is a truly beautiful neighborhood. However, keep in mind this is the business district so the restaurants in the... More