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Hotel Royal at Queens

4.0 of 5
12 Queen Street, Singapore 188553, Singapore (Rochor)
Hotel amenities
Hotel Royal at Queens
Ranked #102 of 276 hotels in Singapore
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323 reviews from our community

Traveller rating
    36
    155
    89
    24
    19
See reviews for
Families
88
 
Couples
100
 
Solo
37
 
Business
39
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 May 2013 NEW

The location of Hotel Royal at Queens is perfect! MRT and bus stations are very near so it was not difficult to get around. The staff were friendly and courteous. Our rooms were clean and spacious. The bathroom was also clean and well-appointed, except that it did not have a bidet. When we go back to Singapore, we'll choose to... More

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Iloilo City, Philippines
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

The last time we stayed in this hotel was back in 2007. Now, six years on, it's still pretty good -- I suppose it's a testament to how well management has maintained the place. LOCATION - Very good. Bras Basah terminal is just at the end of the street (around 30 meters from the hotel entrance), and City Hall terminal... More

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Adelaide, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 May 2013

Royal at Queens is a very central hotel great value for money, clean, great views and friendly staff. It is close to Raffles Hotel Raffles Plaza, Orchard Road and many more. We had a twin room as I traveled with my adult daughter and our room had a view of the flyer. The room had coffee/tea, fridge and TV. They... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 25 April 2013 via mobile

Cockroaches in the room. Breakfast not good. BF room also not kept clean. Towels given were not of good quality. Sometimes no cold water comes. So difficult to take bath with just hot water. It is indeed in business and tourist area. For price it is good for tourist for 2 or 3 nights. Also building coming up on next... More

Was this review helpful? Yes 1
HRQueens, Director of Sales at Hotel Royal at Queens, responded to this review
3 May 2013

Dear Sir / Madam, We indeed concern over your various points posted in Trip Advisor's website which unfortunately according to our record was not brought to our attention during your stay with us. All feedback are taken very seriously by our management. While for your instance we have not been able to investigate into the cause of your discomfort due... More

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Senior Contributor
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15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 22 April 2013

Booked this hotel through Singapore Stopover Holiday for the second time. The location of this hotel is great, I've stayed in a few hotels around Singapore and so far this has been the most convenient due to it's location. It has an MRT a few steps away from the front door and has shopping malls and food courts so close... More

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See 9 more reviews by Michael C for Singapore
Chicago, Illinois
Contributor
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7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 April 2013

This is a bit like a budget hotel for the business traveler but worked out fine for my wife and me as part of a Singapore Stop Over Holiday package. It is a block away from the MTA and two blocks from the Singapore National Museum. While the hotel is a bit on the older side the bathroom have been... More

Was this review helpful? Yes 4
Mountain View, California, United States
Top Contributor
56 reviews 56 reviews
8 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 8 April 2013

If you are taking a Singapore Stop over holiday from SIA (Singapore Airlines), You don't wanna spend too much money on the hotel, rather spend more time on visiting attractions around Singapore. This hotel is really good, with nice city view outside the window. Hotel being right in the heart of the city, is easy to move around and is... More

Was this review helpful? Yes 2
See 2 more reviews by Ashlesh for Singapore
Quezon City, Philippines
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 31 March 2013

I've been to Singapore many times and stayed in different hotels. But this hotel stands out because of the service and great location. My family and I stayed here for three nights and booked three rooms. Upon check in, the girl at the reception desk allowed us to get rooms almost next to each other on the same floor. The... More

Was this review helpful? Yes 3
Bålsta
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 24 March 2013

Well situated and close to several business activities this hotel should be a natural choice for a businessman. BUT - the following matters will prevent me from ever using this hotel again. On arrival it took more than 20 minutes to get my luggage to my room! Luggage should accompany the guest - or even better - be delivered to... More

Was this review helpful? Yes 1
Bangalore, India
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 March 2013

The location of this hotel is very apt if you are looking to explore Singapore by yourself. All places are pretty much walk-able from here. Be it Bras Basah metro station, Bugis street, Little India, Singapore Art Museum, etc. But the advantage of being here is the reasonable cost of stay at the hotel when compared to the other 3... More

Was this review helpful? Yes 1
See 2 more reviews by Akhilesh_KS for Singapore
 
 
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Additional Information about Hotel Royal at Queens

Also Known As:
Royal At Queens Singapore
Royal At Queens Hotel
Hotel Royal At Queens Singapore
Address: 12 Queen Street, Singapore 188553, Singapore
Region: Singapore > Singapore > Rochor
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool
Hotel Style:
#67 Luxury Hotels in Singapore
Price Range: €€
Hotel Class:4 star (4*)
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Hotel Royal at Queens
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