Fantastic experience from time we arrived to when we checked out. Friendly professional staff. More

Shangri - La is a very good hotel to stay. Their service is very good and the rooms are well done with all amenities present in the rooms. The city view is good with orchard street residences being visible from the rooms. Hotel - The line buffet at the hotel is pretty amazing. With cuisines from all over the world... More

This was a stop over for two nights on the way to New Zealand and it was such a relaxing place to stay. The door man in traditional costumn welcomed me and there were always friendly staff on hand to answer any queries. They suggested day and evening trips and as I was travelling alone this was so important. The... More

Beautiful property and especially worthwhile to stay at Valley Wing, where rooms are luxurious and happy hour everyday. Excellent location and walking distance to shopping and restaurants More

We stayed here for three nights over the Christmas weekend and had a wonderful time. Very efficient staff - especially concierge who would reply to my emails within hours of sending them. The rooms are very comfortable, spacious and well-maintained. In fact, the entire property and its grounds are just stunning and very zen - true to the Shangri-la philosophy.... More

The hotel has the appearance and the substance of luxury. I arrived at 6am and although there was no room available, I was offered a complimentary breakfast at the executive floor so that I could wait for a room. The concierge was also extremely helpful is providing suggestions for restaurants and helping me with booking a table. All in all... More

I stayed several times at the Shangri-la and could never find a fault. Staff is attentive, caring, helpful and without being snob in any way. The rooms are lovely (both in tower and garden), the pool and gardens are magical, you forget you are close to the city centre, breakfast is somptuous, shuttles to the MRT are practical. It will... More

Hotel was very nice, the staff was nice, pool was great, and the breakfast was delicious. My only slight complaint was that the rooms look a little dated. They are clean just decor wise they could use a slight update. The location is slightly off the main area and it is a 5-10 min walk to the MRT. They did... More

Stayed at this hotel on our way to Australia . On arrival we were offered an upgraded to the Valley wing . So glad we did it was wonderful . Hotel was well situated for exploring Singapore for a couple of days and we really appeciated the attention to detail and friendliness of the hotel staff . Tried two of... More