In January 2012 I spent two nights in the Pan Pacific Orchard hotel. Hm... really hard to describe my impressions. The property is just off the Orchard Road full of department stores and all the shops you can need, so the location is perfect. The hotel is quite old and definitely needs refurbishment or at least facelift. The rooms are...
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Dear dyava,
It was a pleasure to have you as our guest during your recent visit to Singapore.
We are delighted to hear that you enjoyed the hotel’s location and proximity to the popular malls along Orchard Road. We have also taken note of your feedback and would like to take this opportunity to share with you that the hotel...
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Stayed at the hotel twice, handy for Orchard road which is the main "drag" for the shopping area, choice of shops ranging from 7/11 shop to Channel and Rolex on the same street. Hotel was good quality and the room rates are decent for a central located hotel. Worth looking at the combination upgrade packages that include breakfast and internet...
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Dear TonyRobotham,
It was a pleasure welcoming you back to Pan Pacific Orchard!
We are delighted to hear that you had a pleasant stay with us and enjoyed the facilities, the location as well as our breakfast offering. I will definitely pass on your comments to our chefs and associates and I’m sure they will be happy to know that...
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Service is good, but the hotel clearly needs modernisation. Facilites are run down and rooms are rather boring. With the help of better placed lighting, some colour and new bathrooms, the facilities would get a facelift and would give better value for money considering that this was not a cheap hotel.
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Dear Axel B,
Thank you very much for staying with us.
It was a pleasure to have you as our guest during your recent visit to Singapore.
Your comments are well noted and I am pleased to confirm that we are in the midst of finalizing our hotel refurbishment program scheduled for 2012. This program will cover the majority of...
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If you want proximity to shopping/Orchard Road, this is a good pick as you can go out the back door of the hotel, through a small mall and you are on Orchard Road, not far from the intersection of Scotts Roads.
However, that was the best thing about the hotel. Whilst it was ok, it was not a patch on...
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Dear SmartTraveller,
Thank you very much for staying with us.
It was a pleasure to have you as our guest during your recent visit to Singapore and we are very regretful of your unpleasant experience.
Your valuable comments will be shared and discussed with our associates and respective heads of department. I am also pleased to confirm that we are...
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The hotel is in a good location , the rooms are clean but this is definitley not a 5 star hotel.
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Dear Shayne C,
It was a pleasure to have you as our guest during your recent visit to Singapore and glad that you enjoyed the hotel's convenient location.
Your valuable comments will be shared with respective heads of department and I would like to share with you that we are in the midst of finalizing our hotel refurbishment program scheduled...
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Check-in was fast, our room was ready and available for early check-in.
Hotel buffet breakfast was a bit pricy. You can opt for breakfast at Starbucks, Coffee Bean & McDonald's, which are very close to the hotel, about 3 minutes walk.
7eleven store, money exchange, resturants, fast foods, Orchard Road malls are very near.
Hotel rooms are clean, service is...
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Dear mashuralam,
Greetings from Pan Pacific Orchard!
It is wonderful to hear that you had an enjoyable experience with us.
Your valuable comments will be shared with our associates and respective heads of department. I am pleased to inform you that we are in the midst of finalizing our hotel refurbishment program scheduled for 2012 and as part of this...
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Very convenient and nice set up. Delicious breakfast buffet. Rooms are spacious.
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Dear Courche,
Greetings from Pan Pacific Orchard!
It has been a wonderful pleasure to have you as our guest during the festive season.
I am glad to hear that you had a pleasant stay with us and you have enjoyed our Chefs’ creations. I will definitely pass on your comments to our Chefs and associates and I’m sure they will...
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My wife and I stayed here for a brief jet-lagged stopover in Singapore over New Year. The hotel is in a great location for someone wanting to hit the shops on Orchard Road, grab some food in a range of good restaurants, catch a movie in the Shaw Lido or link up with the rest of Singapore on the MRT....
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Dear Pakistandy,
It is always a joy to start the New Year reading such wonderful reviews from our guests sharing their positive hotel experience.
I am delighted to hear that you enjoyed the hotel’s convenient location and proximity to Singapore’s shopping haven – Orchard Road. Our Chefs and restaurant associates will be happy to know that they have left such...
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My husband and I just visited our daughter and son in law for 1 week who moved to Singapore 2 months ago and we all came for Christmas here. This hotel is in great location, walking distance to all shops in orchard road, taxis outside. We booked the club lounge and strongly recommend this! It included Buffett and a la...
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Dear bootscooter55,
It was our pleasure to have you and your family as our guests during the holiday season. I am delighted to hear that you had an overall positive experience staying with us and I am especially glad to know that you enjoyed all of our Pacific Club benefits. It is always a joy to start the New Year...
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We stayed at Orchard Pan Pacific in Dec. The hotel is well located near Orchard Road. We travel with 2 kids, aged 8 and 6 so we stayed at Pacific suites. They charge extra for roll away beds, a steep 120 SGD a night so the kids shared the sofa which worked well. We did all main sites and locations:...
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Dear LSV68,
Warmest Greetings from Pan Pacific Orchard. It was indeed our pleasure to have you stay with us during the festive season and I am happy to hear that you liked our hotel’s convenient location and proximity to Singapore’s shopping haven – Orchard Road and other popular tourist attractions.
On behalf of everyone at the hotel, we wish 2012...
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