Mandarin Orchard Singapore (Singapore) - Hotel Reviews

Also Known As:: Mandarin Orchard Singapore Hotel; Mandarin Orchard Singapore Hotel Singapore; Mandarin Singapore; Meritus Mandarin Singapore; Meritus Mandarin Hotel; Singapore Mandarin; Mandarin Orchard Singapore

Address: 333 Orchard Road, Singapore 238867, Singapore

Phone Number:

Region: Singapore > Singapore > Orchard Road

Amenities:

Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#62 Luxury Hotels in Singapore

Price Range: €€

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Established in 1971, Mandarin Orchard Singapore is a veritable icon in the local hospitality industry, embodying rich Oriental charm. Its prominent location in the heart of the world-renowned shopping beltof Orchard Road makes it the preferred hotel of choice for many visitors. Boasting some 1,051 lavish guest rooms, each a harmonious blend of comfort and contemporary elegance, they are equipped withbroadband Internet access, comprehensive amenities and a panoramic view of the city from the higher floors.A smorgasbord of food and beverage offerings is available throughout the hotel. These include award-winning cuisines from Chatterbox, home of the Mandarin Chicken Rice; Mandarin Court Chinese Restaurant; Triple Three, an international buffet restaurant; Coffee & Crust, a café serving tempting cakes, pastries and coffee from illy; and Bar on 5, a chill-out bar five floors above Orchard Road. The hotel also offers expansive meeting and function facilities, as well as advanced audio-visual equipment and intelligent lighting systems, making it the ideal choice for meetings, incentives, conventions and exhibitions. ... more less

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1,214 reviews from our community

See which rooms travellers prefer - 183 traveller tips

CRadmac

Perth, Australia

Senior Contributor

21 reviews

11 hotel reviews

Reviews in 10 cities

11 helpful votes

“Hotel close to Orchard Road”

Reviewed 22 May 2013 NEW

Overnight business stay on a Sunday. Quirky check-in where have to go up lift to checkin area on L5 - fengshui? Check-in good- efficient fast. Reception area ok. Allocated a L9 room - pretty basic. Small older room, no view - staying overnight so no great worry. Bed ok Breakfast next morning - food good - late in starting -... More

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See 5 more reviews by CRadmac for Singapore

Dear CRadmac, Thank you for taking the time to write your comments with regards to your most recent stay at Mandarin Orchard. I was concerned to read about your experience with breakfast. I have spoken to our Food and Beverage Manager to ensure we are fully prepared for our operation at all times. I am sorry we fell short of... More

gmollie

Kuala Lumpur, Malaysia

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

5 helpful votes

“Nice location but hotel not excellent”

Reviewed 21 May 2013 NEW

The hotel is stated right middle along orchard road in the mandarin gallery. Check in took quite some time though. As for the hotel, it looks a bit old even it is renovated. The size of the room is not very big. Overall is ok stay.

Dear gmollie, Thank you for your comments. I have noted your comments, which are gratefully received. You will be pleased to hear we are currently undergoing some room renovations to ensure our rooms are in a great condition. It will be a pleasure to welcome you back for you to see the changes. Best regards, Danny Wong Hotel Manager Mandarin... More

Arsu_12

Jakarta, Indonesia

Contributor

20 reviews

5 hotel reviews

Reviews in 9 cities

6 helpful votes

“Good location”

Reviewed 20 May 2013 NEW

What's strong from this hotel is of course the location. Just one block away you'll find the Somerset MRT. Very practical to go to airport using the MRT, especially during rush hours. It was rather jammed around Orchard and you had to queue for taxi around check out hours. Then you can just walk to the MRT. I didn't took... More

Dear Arsu_12, Thank you for your review. I am delighted you enjoyed your stay with your family and found out staff to be nice however disappointed to hear about your pillow. Our Housekeeping department is available 24 hours a day to assist however they can. Please do not hesitate to contact them should you need any assistance. Thank you again... More

ilovepow

New Delhi, India

25 reviews

25 hotel reviews

Reviews in 16 cities

2 helpful votes

“Convenient location”

The check-in experience, check-in and check-out speed is very slow, would have been more than 15 minutes, although many guests but as a five-star hotel, the staff has not been able to digest or assist guests the impression worst

See 3 more reviews by ilovepow for Singapore

Dear ilovepow, Thank you for your comments. I am sorry to hear we did not meet your expectations. During peak periods there may be a wait to check-in; I thank you for your patience. Whilst waiting, you are free to take a seat in the bar or café area where there is no requirement to buy any items. Thank you... More

rosita_Amsterdam

26 reviews

7 hotel reviews

Reviews in 15 cities

10 helpful votes

“Business hotel situated close to the shopping malls”

Reviewed 20 May 2013 NEW via mobile

A hotel with over 1,000 rooms situated on Orchard Road where you can find lots of shopping malls. When arriving to check-in the staff will welcome you, appoint you to your qeue and provide you with water which was highly appreciated. I did not need to wait long to be checked in. The room is large and comfortable with sufficient... More

Was this review helpful? Yes 1

See 7 more reviews by rosita_Amsterdam for Singapore

Dear rosita_Amsterdam,. Thank you for your feedback which is always greatly appreciated. I am pleased you did not wait long for to check-in and found our rooms in both comfort and security good. Breakfast in the morning is served within two outlets to avoid any queues and offer our guests a choice of dining locations. I do hope these were... More

KrisLee888

Los Angeles, California

Reviews in 3 cities

“Great location”

Right in the middle of the action. Where else we can get very up close and personal with the busiest shopping district in Singapore. Walking distance to almost every major shooping center and mall. Restaurant and MRT station. Service was excellent. Interior of our room was a little out dated, but who's care about it since we just spent less... More

Dear KrisLee888, Thank you for your comments on your most recent stay with us. I am delighted you found our service to be excellent, and sorry to hear you found the rooms to be a little dated; I will look forward to welcoming you back to Mandarin Orchard Singapore again the next time you are in the country. Best regards,... More

Anothertraveller238

Melbourne, Australia

2 reviews

“Good shopping and transport location”

Reviewed 19 May 2013 NEW

I usually stay at another hotel on my many visits to Singapore but gave Mandarin Orchard a go as my wife wants to be near the shops, aka Orchard. It is a working holiday for me and I work in the hotel. Somerset train station is also next door so that is convenient. Generally everything was great especially I made... More

Dear Anothertraveller238, Thank you for taking the time to write a review of Mandarin Orchard Singapore, and giving your comprehensive comments; feedback is always gratefully received. First and foremost I am delighted you found our Housekeeping to offer a good service and tailor made their service to your needs. Whilst our internet was in line with other hotels in Singapore,... More

RieWijaya

1 review

“Location: Orchard..that's bout' it.”

I have never ever write a review nor a complaint about anything, so Mandarin Orchard, you have the honor. This is a complaint. This is my last night at the Mandarin Orchard, my wife and I were suppose to arrive and checked in yesterday, the 18th of May 2013, for a total of 2 nights staying at The Mandarin. But... More

Dear RieWijaya, Thank you for your feedback with regards to your stay at Mandarin Orchard Singapore. All feedback is very important to us and every comment is both read and noted. Mandarin Orchard Singapore is committed to delivering quality service at all times, so it was with disappointed that I read your remarks. Please do feel free to contact me... More

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Erik_Swy

Jakarta, Jakarta Raya, Indonesia

Senior Reviewer

7 reviews

Reviews in 6 cities

1 helpful vote

“Best for shopping & breakfast”

Reviewed 18 May 2013 NEW

I love this hotel & stayed here for 2 times already. Last time i stayed for 3 nite. I've come to singapore for seeing doctor for my health at month Elisabeth hospital. Everything it's walking distance hospital & shopping. Love shopping, where ever I see it's shopping area. Hotel was clean, nice n comfy. Stuff was excellent. The service was... More

Dear Erik_Swy, Thank you for taking the time to write your review. I am delighted you enjoyed or stay and found our staff to be excellent; we are dedicated to bringing the world Asian hospitality the Meritus Way – with grace, warmth and care. Our international breakfast is available in both our outlets on level 5 to give our guests... More

The_Spy_Goat

Manila, Philippines

14 reviews

13 helpful votes

“Warm, friendly smiles and impeccable rooms.”

Reviewed 15 May 2013

Mandarin Orchard is right smack between Orchard Road and Somerset(?) MRT stations. If you're looking for a hotel that's a short hop to the extensive Singapore train network, this is it. The lobby traffic was a first for me. Such queues! I just wish they had more counters to expedite the queues for check ins/outs. This imposing structure is home... More

See 2 more reviews by The_Spy_Goat for Singapore

Dear The_Spy_Goat, Thank you for your comments; I am delighted you enjoyed your stay with us. WE are committed at all times to deliver our signature Asian hospitality with grace, warmth and care; I am pleased you felt this first hand. Living and working in a multi-cultural country, we have employees from around the world; I am glad you felt... More

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Mandarin Orchard Singapore Hotel Reviews, Singapore

Mandarin Orchard Singapore

1,214 reviews from our community

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