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All 284 Singapore hotels

Santa Grand Hotel East Coast

171 East Coast Road, Singapore 428877, Singapore
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Santa Grand Hotel East Coast
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Ranked #96 of 284 hotels in Singapore
Most recent review
4 of 5 stars Reviewed 17 June 2013
happyla138 Singapore, Singapore
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92 reviews from our community

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Singapore, Singapore
1 review
4 of 5 stars Reviewed 17 June 2013 NEW

Had stayed here to celebrate my birthday.. The bell hop is really friendly ..upon check in thought the front desk staff did not seem warm and friendly..However second day the younger reception was much better.She smiled and greeted us.The breakfast was just okay not too much varieties... Overall good experience ,Houskeeping staff friendly and nice..

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London
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 13 June 2013 NEW

It's a shame - a rather nice building in a pleasant (although not central) location has extremely poor service for South-East Asian standards. I got "NO" as an answer to almost every request. Some things got sorted out eventually (we did get the double bed but only 15 minutes after moving into the single-bed room), and others did not. It's... More

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2 reviews
4 of 5 stars Reviewed 2 June 2013

My family stayed at SGH East Coast for 2 nights. And I can say that we enjoyed it there. The location is excellent, it is near bus stations, a church, shopping centers and there are a lot of food stalls to choose from when trying local dishes. The breakfast buffet they offer is nice also. The staff are courteous and... More

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santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review
12 June 2013

Dear Valued Guest, Thank you for your wonderful review! We are extremely pleased to know that you have enjoyed your stay at our hotel and are satisfied with our location, amenities and service. We will definitely share you positive comments to the team. Thank you so much for sharing your experience with us here. We look forward to welcoming you... More

Singapore, null, Singapore
1 review
3 of 5 stars Reviewed 31 May 2013

Some are not friendly. Looks angry when I couldn't fulfill their requests (documents). And looks not so helpful when I ask several questions. Restaurant staffs are also looks like being afraid of guests are eating free of charge. :) They are chasing aggressively to get vouchers. Overall, customer services & relation need to be improved a lot.

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santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review
6 June 2013

Dear Valued Guest, Thank you for your valuable feedback. We are disappointed to know that we are unable to perfect your accommodation experience due to our service did not met your expectation. We take guest feedback seriously and we have noted your important comment about our service level. We strive constantly to improve our services hence we are encouraging our... More

Penang Island, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 29 May 2013

Location : Not very strategic because far from MRT & City Area. This place is near to Joo Chiat road (popular for sex). The advantage is near to 7-11 shop & there're a lot coffee shops surrounding this hotel. Taxi : Not easy to get taxi from mainroad. Hotel : Clean, Room size is moderate. Breakfast : Very little choice... More

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santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review
6 June 2013

Dear Valued Guest, Thank you for taking the time to write us a review and noted some positive points of Santa Grand Hotel East Coast. In regards to the location of the hotel, we are indeed situated in a Peranakan heritage precinct which aims to introduce Singapore’s unique culture and tradition to visitors and easily accessible with public transport, walking... More

Manila, Philippines
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2013

Stay would have been excellent except for a few issues. Location-wise, it's only 15 mins away from the airport and will only cost you roughly SGD15. However, you need to ride a bus to get to the nearest MRT station (Paya Labar or Eunos) and this can be quite inconvenient for those with young children since you need to fold... More

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santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review
28 May 2013

Dear Valued Guest, Thank you for taking the time to write us a review. We are delighted to know that you have enjoyed a pleasant stay at our hotel and are satisfied with our location, amenities and facilities. As regards our services, we apologize for the attitude of our staff in this situation. We strive constantly to improve our services,... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013

Tiny room but, new clean and all you need. Good breakfast and WiFi. It's a fair way out of town but the no. 12 bus is never far away. Roof top pool was cool. Bathroom was excellent and bedding very cofortable. Plenty of good cheap eating places close by.

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santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review
23 May 2013

Dear Valued Guest, Thank you for your wonderful review! We are extremely pleased to know that you have enjoyed your stay at our hotel and are satisfied with our location, amenities and service. We will definitely share you positive comments to the team. Thank you so much for sharing your experience with us here. We look forward to welcoming you... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013

Stayed at SGH for three nights and i do recommend this hotel for those travelling within a budget. It's clean with a very good Wifi connection and a spacious reception area. Rooms are standard size but u can still request for a bigger room. Room is clean ( bathroom is immaculately clean and new!) and the aircon is working really... More

Was this review helpful? Yes 1
santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review
22 May 2013

Dear Valued Guest, Thank you for your compliments! We are delighted to know that you have enjoyed your stay at our hotel and are satisfied with our location, amenities and service. We appreciate your feedback about the breakfast service, we strive constantly to improve our services and encouraging our staff to take more initiatives to speak out and find out... More

Sydney, Australia
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 14 May 2013

Easy hotel close to Singapore's Changi Airport for great overnight stays. Located near a nice malls and some great eats close by. The hotel is clean, rooms spacious and the breakfast buffet was a highlight. I stayed for just one night and day and found the service friendly and the hotel overall nice quality and good value for money. The... More

Was this review helpful? Yes 1
santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review
17 May 2013

Dear Valued Guest, Thank you for your wonderful review! We are glad to know that you have enjoyed your stay with us and appreciate your compliment on the breakfast buffet at PeraMakan Restaurant. We will definitely share your positive comments to the team. Thank you again for sharing your experience with us here. We look forward to welcoming you back... More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 7 May 2013

Sunday afternoon and the five of us dropped in to the Peramakan restaurant in an impressive building on East Coast Road, a quaint part of Singapore that is refreshingly different from Orchard Road and Marina Bay. Very causal atmosphere, feeling like being at a family get together, attentive service, range of poultry, lamb, pork and seafood as well as excellent... More

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See 5 more reviews by Travel_Buff_Asia for Singapore
santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review
10 May 2013

Dear Valued Guest, Thank you for taking the time to write a review about PeraMakan Restaurant at Santa Grand Hotel East Coast. We will definitely pass your valuable compliments to the team of PeraMakan Restaurant. Thank you again for sharing your experience with us here. We look forward to welcoming you back at PeraMakan soon! Regards, Hotel Management Team More

 
 
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Additional Information about Santa Grand Hotel East Coast

Also Known As:
Santa Grand Hotel East Coast Singapore
Address: 171 East Coast Road, Singapore 428877, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#74 Family Hotels in Singapore
Price Range: €€
Official Description (provided by the hotel):
Located in the East Coast area, Santa Grand Hotel East Coast is nestled at the heart of Katong, well known for its Peranakan heritage and culture. The hotel is also within the larger Joo Chiat area, which was designated as the national heritage conservation area by the Singapore Government with the intention of preserving its rich history, culture and architecture. This Peranakan themed boutique hotel aims to introduce Singapore's unique culture and tradition to visitors, just like its predecessors at Santa Grand Hotel Bugis, Santa Grand Hotel Little India and Santa Grand Hotel Chinatown. Santa Grand Hotel East Coast is built on a 2-storey conservation frontage backed by a 5-storey building. Guests will feel welcomed in the lobby, decorated in bright Peranakan colors, that comes with comfortable seating areas and a business center. Rooms come in four different designs, themes and colors that guests will feel the freshness and variety each time they stay with us. A roof top swimming pool and Jacuzzi offer guests a chance to relax in a tranquil environment with a bird's eye view of the low-lying housing architecture symbolic of the Joo Chiat heritage. Bright colors are used on design of the hotel, similar to the patented sophistication seen in the homes of the Peranakans, creating a warm and inviting ambience and leaving guests with fond memories of the stay. Be it for leisure travelers or travelers on business trip, Santa Grand Hotel East Coast is the place you want to stay in to immerse in a uniquely Singapore culture. Take a walk around the area and you will be amazed by the large variety of food to choose from. A definite must-try would have to be the famous Katong laska, well-liked by Singaporeans and visitors alike, this signature dish can be counted as one of the most popular favorites in Singapore! For outdoors, the hotel is near the popular East Coast Parkway where guests can exercise or just relax amidst the cooling breeze along the Singapore coastline. ... more   less 
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