I really do not understand why people rate this hotel at very high score. The pool is certainly lovely and wonderful but that is the best part of it. I knew it would not be a great service hotel before I arrived as I had very unpleasant experience before I checked it. I came for business and ask for 3... More

We booked a larger Non Smoking room which comes with a sofa bed. The room was not ready till after 6pm. When we got to the room it reeked of smoke and the sofa was badly stained. We called housekeeping but the hotel was full so they sent a ionizer device and a lady came with a spray bottle to... More

Overall a once in a life time expense for a once a life time experience. We had excellent service at check in, check out, at the pool, and over all. The pool speaks for itself and was our justification for the expense. Nice snacks and drinks on the roof and an amazing amazing steak supper at CUT. But seriously, what's... More

If you haven't been in this hotel before, I suggest you to try it at least once. There are a lot of things you must do when you are in marina Bay Sands which is; The Skypark, The unlimited view swimming pool, The Casino, and The Henderson Bridge. The best about it is you can go to these four places... More

The hotel was great. Great pool and gym, great room and view and close to shopping and food. But I was very dissapointed the day after I had checked out. My journey continued to Kuala Lumpur and when I was gonna check in, there wasn´t enough balance on my card...I checked with my bank and Marina Bay Sands had debited... More

After staying at the Capella, we were in great shock arriving at MBS. The hotel is massive, there were people everywhere and no-one bothered to show us where check in was. We stayed in an Orchid Suite, and so had a separate area for check in. However, unless you asked someone, do not expect to be shown where it is.... More

We were hesitant to stay at the Sands hotel, knowing that service would suffer given such a large hotel, but still didn't imagine how bad it would be until we experienced it. Got here by taxi early in the morning with 3 big pieces of luggage and not a bellboy in sight. We were told the check-in queue was atrocious... More

We go to Singapore every May because my husband attends a convention annually. This year, they moved the venue from Suntec to Marina Bay Sands. It was fortunate that they did this because it gave us an excuse to stay here when we normally would not have. We surprised our 7yo daughter and told her we were staying at the... More

My mom and I visited here few days ago and we were looking forward to staying here since I made a reservation. We booked Deluxe city view with Queen size bed. Check in process was fast, FO staff was very helpful and I asked for higher store, so she gave us 42nd floor. We should have waited about 30 minutes... More