Arrived on 5 May 2013, few minutes smooth check in , staff service is nice .they arrange a non smoking floor on ten floor and have a great merlion view and quite room at the end of floor. The room is clean and i love the comfort bed so much. Hotel is between Sentosa Express Imbiah and Waterfront Station ,... More

For the value we had, it's good! We got an overnight stay with 2 adult pass to adventure cove and 2 buffet breakfast. We checked in early at 12nn and we were given a room immeidately. However the hiccup is that the room's Aircon is faulty. It's quite warm. It took 2 phone calls within a span of 4 hours... More

The room was OK. Not many TV channels - most channels catered to a certain tourist group. I asked for 2 extra pillows for my back cos the mattress was a bit too soft for me at the front desk. But they never came. So I called housekeeping. But the bizarre answer I got was that each room is only... More

Stay at Hotel Michael for a night and the experience is only average. Beds are comfortable, aircon is very strong and room is pretty soundproof. However, the design of the bathroom is really bad. They only have a standing shower and every time after showering, the whole bathroom got flooded. Their check-in time is at 3pm but their concierge is... More

We booked with Hotel Michael for our anniversary. The hotel was average. Service was below professional. The hotel was dull-looking. Perhaps the best thing about it was the good breakfast buffet. Upon checking in, I was told by the concierge staff that we will be getting two single beds. I had previously noted in our online booking that it is... More

We bought a package that included breakfast and tickets to Universal Studios and the SEA Aquarium; a great value. The hotel was a pleasant surprise; the casino less so, as it's worse regarding entertainment and dining options and service than Macau's but it is cleaner than Macau's. The hotel should add a body or hand lotion to its amenities, but... More

We spent a week in this hotel. The room looked good at first, but then we discovered broken mini bar, which was emitting heat. You need to pay for the internet. There are no wash clothes and lotion in the room. Monorail and Universal Studios were right by the room window, but we didn't hear much except announcer's voice in... More

Stayed in this hotel for 1 night during the March school holidays.and thank goodness it was only 1 night. The hotel is like any other RWS hotel, nothing fantastic. I requested for a non smoking room and upon entering the room,the stench of stale smoke was overpowering.called reception to change the room, didn't call me back for over an hour... More

Stayed here for a night but it was surprisingly a pleasant stay. Our room was very clean with a nice bathroom (no bathtub). This hotel is located very close to the entrance of USS. If you are tired to stay inside the room for too long, get out and take a walk. It's somehow relaxing to see shopping mall, eateries,... More