- You must teach your staff to empathize. They should learn to put themselves in their client's shoes. Your staff should also be proactive enough to address any issues. In some hotels, staffs are very attentive to their client's unstated needs. From our experience in your hotel, our need was pretty obvious but your staff didn't do something about it....
More
- Also Known As:
- Sotera Mansion Puerto Princesa, Palawan, Philippines
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Sotera Mansion reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
