I stayed here in mid-March for 5 nights. The service was just amazing. The staff knew our names by day 2, presented small gifts at our departure, and their attention to detail was just impossible to beat. The breakfast (light lunch/light dinner) buffet was also great - Indonesian/South East/East Asian/Western options, great granola, fresh juices, fresh fruit, eggs a la... More

spent 2 nights for business, they have great club lounge at 21 floor, good spread both food and drinks, excellent service throughout. Decent size room, and very comfortable size bathroom. Used the gym once, also kept clean with good equipment. Location is good (centralized), and i understand there is a mall attached to the hotel, which i didn't visit, but... More

Stayed for 2 nights on a business trip, and the hotel was one of the best in Jakarta for that purpose. The location was in the center of business district, at Sudirman area where most of the major office buildings are. It was also easy to travel to various area in Jakarta from this location, although the traffic was very... More

Have just left after a week in this hotel. It is a large hotel with a pretty unattractive lobby, but very attentive and pleasant welcoming staff. Upon checking in on The club lounge floor (21) the service was exemplary. The staff were consistently courteous, always referred to me by name, which is pretty impressive, and the food and Beveridge was... More

Top quality Easter brunch. Excellent selection of food. Foie gras burgers were excellent. Rack of lamb was exquisite. Wide variety for everyone at the table. Staff are attentive and all around outstanding. Also did a very nice kids activity as well. Great family atmosphere. Not our first time at the RC restaurant and won't be the last. Bravo to the... More

We've lived out of the apartments at the Ritz Carlton Pacific Place a few times and its always good. Central location makes getting about Jakarta as easy as it ever is. People friendly. Great pool and spa facilities. Decent room service and great breakfasts. Hard to beat.

I returned for the second time to this property and always enjoy it very much. The location is great and secured, with direct access to a beautiful Mall. The staff is very attentive to all your needs. The rooms are very spacious and very nicely decorated. The Club Lounge is one of the best I have ever experienced, offering a... More

I have stayed in the serviced apartments rather than the hotel itself, but I have used the hotel facilities extensively (more than seven months) over the last year. Having stayed at several hotels in Jakarta, I am a huge fan of this one. The serviced apartments can be a better deal if you are able to stay thirty days. There... More

Stayed here before back in Oct 2009 and again as recent as Feb 2013. The service back in 2009 was great but not enough to make me want to write about it. The staff must have chalked up more experience over the years and got better, because this time the service blew my socks off (not literally since it's too... More