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The Ritz-Carlton Jakarta, Mega Kuningan

5.0 of 5
Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
Hotel amenities
The Ritz-Carlton Jakarta, Mega Kuningan
Ranked #5 of 239 hotels in Jakarta
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190 reviews from our community

    Trip type
Traveller rating
    125
    45
    9
    8
    3
Date Rating
Surabaya
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013

The best service ever. My wife was sick during our stay. We ordered home made remedies such as rice water, not only did they follow instructions but the dish was not only served free of charge but also was presented on a well decorated plate. The staff is always ready to help.

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See 2 more reviews by Tehmine V for Jakarta
Taipei, Taipei, Taiwan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2013

Lovely tropical roof garden with bail island style, combined with local style and comfortable modern room, various choice of world cuisines, this hotel remain beautiful memories during tight business schedule. The staff are also friendly and detail enough to support all the urgent cases. Executive lounge is specially designed not only for light meals but also for relaxation after works.

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Guangzhou, China
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 May 2013

The Ritz-Carlton Jakarta, Mega Kuningan is a big five star hotel, with lobby, restaurant(s), rooms, swimming pool, spa, business cebtre; in short almost everything you expect from this sort of establishment. The Location is not spectacular, the hotel is sandwiched in between other five star hotels and some office blocks, next to a heavily trafficked expressway. The building is without... More

Was this review helpful? Yes 1
Rachmalia N, Public Relations Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review
7 May 2013

Dear Valuable Guest, We thank you for taking the time to write your positive review regarding your stay. Your feedback is always important to us in order to improve our services here at The Ritz-Carlton Jakarta, Mega Kuningan. It is great to know that you have chosen to stay with us and that the Ladies and Gentlemen of our hotel... More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 May 2013 via mobile

I stayed here whilst attending a conference. The hotel itself is just a hotel and I didn't use the restaurant or any facilities really - just conference and room. But the genuine, friendly and professional service here was something that continually surprised me. It just felt very authentic as if the staff were not only well trained but actually personally... More

Was this review helpful? Yes 1
Rachmalia N, Public Relations Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review
7 May 2013

Dear Valuable Guest, Thank you for taking the time to express your important feedback regarding your enjoyable stay with us. It is great to know that you have chosen to stay with us and that the Ladies and Gentlemen of our hotel have made your stay at pleasant one. The genuine care and comfort of our guest is always our... More

Karachi, Sindh, Pakistan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 May 2013

I have stayed many places around the world but I find this hotel best aming all in service and the way staff treat you, you feel exclusive hospitality. Alomost everyone will address you by your first name and greet you.

Was this review helpful? Yes 1
Rachmalia N, Public Relations Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review
7 May 2013

Dear Valuable Guest, We thank you for taking the time to write your positive review regarding your stay. Your feedback is always important to us in order to improve our services here at The Ritz-Carlton Jakarta, Mega Kuningan. We are happy to know that our Ladies and Gentlmen of the hotel has taken great care of you during your stay... More

Singapore, Singapore
Top Contributor
66 reviews 66 reviews
66 hotel reviews
Reviews in 35 cities Reviews in 35 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 29 April 2013

As always the Ritz Carlton delivers. Well trained personal which does make the difference each time. Small things such as mentioning your name or simply going the extra mile when you ask them something. However English skills could be improved. They even make things up to you before you have time to complain about something. (I was promised 20 Minutes... More

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Rachmalia N, Public Relations Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review
1 May 2013

Dear Valuable Guest, Thank you for taking the time to express regarding your stay with us. Your feedback is always important to us in order to improve our quality of services for a more enjoyable stay. We are glad to know that you have enjoyed your time with us and we apologize for the inconvenienced caused during your stay. We... More

Tokyo, Japan
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 19 April 2013

If I have to fault this hotel, I would say it's location is pretty bad simply because you're subjected to the Jakarta traffic circus to get there, but it's a home well worth coming back to. Staff are very attentive and personal, anticipating customer needs or wishes at every point, addressing you by name even if that's your first time... More

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Rachmalia N, Public Relations Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review
1 May 2013

Dear Valuable Guest, We truly appreciate the time that you have taken to express regarding your stay with us. Your feedback is always important to us in improving our services here at The Ritz-Carlton Jakarta, Mega Kuningan. We are happy to know that you have enjoyed your time here during your stay and thank you for acknowledging the efforts of... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 12 April 2013

This is really a high end hotel in jakarta, world class facility, world class service, great room. Best among all business hotel for its class, and reasonable price. The breakfast only lose out to Shangrila jakarta, but it still grat choices. The service people address you by name, the hotel is big and grand.

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See 2 more reviews by fstst2 for Jakarta
Rachmalia N, Public Relations Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review
1 May 2013

Dear Valuable Guest, We thank you for taking the time to write your review regarding your stay. Your feedback is always important to us in order to improve our services here at The Ritz-Carlton Jakarta, Mega Kuningan. It is great to know that you have chosen to stay with us and that the hotel exceed your expectation despite minor setbacks... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 April 2013

Mega kunningan location is inconvenient .. but rooms are awesome and spacious. (WC is the best!!). The breakfast buffet spread is too good with lots of Indian options. Very less food options nearby. Nights are dull aloof though there is a club below. Nice pool. This hotel was bombed some time back. So there is heavy security all the time.... More

Was this review helpful? Yes
Rachmalia N, Public Relations Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review
1 May 2013

Dear Valuable Guest, Thank you for taking the time to express your important feedback regarding your enjoyable stay with us. The Ladies and Gentlemen of our hotel will always ensure that the genuine care and comfort of our guests is our highest mission. Sojourn in the capital of Indonesia and strategically located in the Golden Business Triangle, we always provide... More

Singapore, Singapore
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 8 April 2013

Stayed for a night at the Ritz while on work. Have to say that while the service was good, with friendly staff, I wouldn't give it anything more than 'average' rating because of a couple of factors 1) For a five star, the property looked 'tired'. The furniture and carpets/sofa upholstery could definitely do with a spring clean, if not... More

Was this review helpful? Yes 1
See 2 more reviews by aravindvg for Jakarta
Rachmalia N, Public Relations Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review
1 May 2013

Dear Valuable Guest, We truly appreciate the time that you have taken to express regarding your stay with us. Your feedback is always important to us in improving our services here at The Ritz-Carlton Jakarta, Mega Kuningan. Your concerns and feedbacks have been acknowledged, noted and shared to our management. Be rest assured that your next visit will be even... More

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Additional Information about The Ritz-Carlton Jakarta, Mega Kuningan

Also Known As:
Ritz-Carlton Jakarta Hotel
Ritz-Carlton Jakarta Hotel Jakarta
Jakarta Ritz Carlton
Ritz Jakarta
Ritz-Carlton Jakarta
Jakarta Ritz-Carlton
Jakarta Ritz
Ritz Carlton Jakarta
Address: Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Jakarta
#5 Luxury Hotels in Jakarta
#11 Family Hotels in Jakarta
Price Range: €€€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located at the business district of Mega Kuningan, the hotel is only a mere of 45 minutes drive from Soekarno-Hatta International Airport. For meetings,conferences,weddings and social functions,The Ritz-Carlton Jakarta, Mega Kuningan features 22 meeting rooms and 1600 square meter ballroom that can be tailored to any needs,including the city’s most luxurious wedding and conference.Latest addition is a 1000sqm Grand Mutiara for medium size function ... more   less 
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The Ritz-Carlton Jakarta, Mega Kuningan
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