We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Sultan Hotel & Residence Jakarta

4.5 of 5
Jl. Gatot Subroto, Jakarta 10002, Indonesia
Hotel amenities
The Sultan Hotel & Residence Jakarta
Ranked #77 of 239 hotels in Jakarta
Show the lowest price for this hotel*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
AsiaRooms.com Travelocity Agoda.com
and 9 more sites!
Traveller Reviews
Room Prices
Write a Review

203 reviews from our community

    Trip type
Traveller rating
    28
    83
    58
    27
    7
Date Rating
Sydney, Australia
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

I thought this hotel was ok, just an old prestige hotel a little past its prime. But everything was clean, it worked and staff were pretty good. It is great if you are going to the Jakarta Convention Centre as it is connected by a tunnel, which even comes with moving walkways. Check out the photos of notables who have... More

Was this review helpful? Yes
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
23 May 2013

Dear David S, Thank you very much for taking the time to share your comment during your recent stay with us. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests. The feedback you have given assist us to continually monitor... More

Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

Stayed in The Sultan again between 15 April 2013 and 5 May 2013, at executive floor which has the best staff in the world. From the very first moment after arrival until the last minute before check out the staff at the executive floor take care of you like you are family. The staff in the entire hotel are friendly... More

Was this review helpful? Yes
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
23 May 2013

Dear Joost, Thank You for your time to write your experience stay at The Sultan Hotel & Residence Jakarta. We value your comment. It is our commitment for us to maintain our service. We look forward to welcome you back at The Sultan Hotel & Residence Jakarta. Sincerely yours, I Nyoman Sarya General Manager More

Jakarta, Indonesia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 17 May 2013 NEW

I attended a trade show in the convention centre next door, as I do every year. I haven't stayed here for years as the rooms are ancient, the cigarette burns pervasive, the electricals dangerous and the plumbing unreliable. But every year one of my clients throws a party in a penthouse suite, so I get to see the rooms. This... More

Was this review helpful? Yes
See 5 more reviews by opacjkt for Jakarta
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
23 May 2013

Dear OpacJkt, Thank you very much for taking the time to share your comment during your recent stay with us. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests. The feedback you have given assist us to continually monitor and... More

Travellers are raving about these Jakarta hotels

Morrissey Boutique Serviced Apartment
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1845751?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Shangri-La Hotel Jakarta
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d302122?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Alila Jakarta
4 of 5 stars
Show Prices ABS:HotelCheckRates-d301645?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Gran Melia Jakarta
4 of 5 stars
Show Prices ABS:HotelCheckRates-d302646?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
HARRIS Hotel & Conventions Kelapa Gading Jakarta
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1752473?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Bukit Mertajam, Malaysia
1 review
3 of 5 stars Reviewed 14 May 2013

This is a good hotel if you have business going on in the central. Not a good place for tourist as all the tourist places are far away! Room are as old as the city...... Wifi is acceptable due to the weak signal strenght..... Food a no no.....

Was this review helpful? Yes
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
20 May 2013

Dear Steve Occ Thank you very much for taking the time to share your comment during your recent stay with us. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests. The feedback you have given assist us to continually monitor... More

Bangkok, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 7 May 2013

Good location, but needs a full over haul. I asked for a non smoking room, I did not get it. Electrical connections are open on the night table, very dangerous. Old wood furniture in the room, it would be very nice and looking classy if someone would take the time and money to restore it. Bathroom is nice, breakfast just... More

Was this review helpful? Yes
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
23 May 2013

Dear Ivan Bangkok, Thank you very much for taking the time to share your comment during your recent stay with us. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests. The feedback you have given assist us to continually monitor... More

Jakarta, Indonesia
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 30 April 2013 via mobile

We stayed in this hotel for 2D1N for business purposes. But unfortunately, we experienced difficulties in communication as the signal from almost all mobile telecommunication providers in the meeting room (Asean Room) were not good. The same thing happen to internet connection (wifi) facilities, that we found no luck to use it. I hope the hotel management will take this... More

Was this review helpful? Yes
See 3 more reviews by cubitusebby for Jakarta
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
20 May 2013

Dear Cubitus Ebby Thank you very much for taking the time to share your comment during your recent stay with us. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests. The feedback you have given assist us to continually monitor... More

KL
1 review
5 of 5 stars Reviewed 25 April 2013

Alhamdulillah! My first visit to Jakarta and the hotel is just marvelous. Our late check-in yesterday was attended well by the reception. Very friendly and helpful too. Confusion over bookings were solved in blinks. Really love the bedroom. Clean, quiet and nice view. The bathroom, well...is the most spotless ones I've seen throughout my years of traveling. They have quite... More

Was this review helpful? Yes
Makassar, Sulawesi Selatan, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 April 2013

It wasn't a holiday trip when i stayed at the hotel. It was for business trip. My friend and I booked a room with single king size bed, at the 15th floor. We stayed for 2 nights 3 days. It was kind of amazing and comfortable to me, the bed was completely comfortable. They have Shower bath and bath tub.... More

Was this review helpful? Yes
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
25 April 2013

Dear Duhitswinda, Thank You so much for your review. We are really glad that you enjoyed your stay with us. Look forward to welcome you back at The Sultan Hotel Jakarta Sincerely yours, I Nyoman Sarya General Manager More

Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 April 2013 via mobile

Sultan Hotel is located at the center of Central Jakarta.it is near to Pasific place, Semanggi Plaza, 15 minutes to Grand Indonesia and 40 minutes drive to airport in fluent road. The best is they have direct tunnel to go to JCC, so if u want to see concert in JCC, the best way is u have to stay in... More

Was this review helpful? Yes
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
15 April 2013

Dear Den1512, Thank you very much for taking the time to share your comment during your recent stay with us. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests. The feedback you have given assist us to continually monitor and... More

Singapore, Singapore
1 review
2 of 5 stars Reviewed 11 April 2013

We stayed in the hotel for 3 nights for a conference in Jakarta. Food in the hotel in Lagoon and Nan Xiang was generally good. What was frustrating for us was we checked in for 2 pax in a room, however when we got to the room, almost everything was for 1 pax. The phone in the room had no... More

Was this review helpful? Yes
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
15 April 2013

Dear ELinP143, Thank you very much for taking the time to share your comment during your recent stay with us. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests. We apologize for any inconvenience during your stay at The Sultan... More

 
 
The Sultan Hotel & Residence Jakarta
Enter dates 1 night 2 nights
 
 
Century Park Hotel
Great value on a similar hotel
Jakarta, Java
3.5 of 5 stars 137 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Jakarta
Trendy
Grand Hyatt Jakarta
Grand Hyatt Jakarta 4.5 of 5 stars 279 reviews
Family-friendly
Shangri-La Hotel Jakarta
Shangri-La Hotel Jakarta 4.5 of 5 stars 358 reviews
Romantic
The Ritz-Carlton Jakarta, Mega Kuningan
The Ritz-Carlton Jakarta, Mega K... 4.5 of 5 stars 190 reviews
Good for business
Hotel Indonesia Kempinski
Hotel Indonesia Kempinski 4.5 of 5 stars 219 reviews
Show Prices ABS:HotelCheckRates-d307132?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d302122?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d582030?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1156456?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Jakarta hotels
Century Park Hotel 3.5 of 5 stars 137 reviews Crowne Plaza Hotel Jakarta 3.5 of 5 stars 247 reviews HARRIS Suites FX Sudirman 4.0 of 5 stars 100 reviews Hotel Mulia Senayan 4.5 of 5 stars 847 reviews
Show Prices ABS:HotelCheckRates-d450823?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d307135?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2051622?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d307130?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 239 hotels in Jakarta, ranked by popularity

Been to The Sultan Hotel & Residence Jakarta? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Sultan Hotel & Residence Jakarta

Also Known As:
Jakarta Sultan Hotel
Sultan Hotel Jakarta
Address: Jl. Gatot Subroto, Jakarta 10002, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Luxury Hotels in Jakarta
Price Range: €€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The largest hotel in Indonesia, and one of the largest in South East Asia, the 3 towers of The Sultan Hotel Jakarta rise distinctively over a vast garden, the most expansive in Jakarta (32 acres). The grounds house 694 rooms, 9 banquet rooms, and a ballroom, complemented with floodlit tennis courts, a basketball court, a 500-meters jogging track, 2 swimming pools, a fitness center, and a shopping arcade. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with AsiaRooms, Travelocity, Agoda, Venere, Expedia, Olotels, Otel, EasyToBook, Priceline, Hotels.com, HotelsClick and Tingo so you can book your The Sultan Hotel & Residence Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Sultan Hotel & Residence Jakarta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Sultan Hotel & Residence Jakarta
Show the lowest price for this hotel
Enter dates 1 night 2 nights
Show Prices