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All 241 Jakarta hotels

Four Seasons Hotel Jakarta

5.0 of 5
Jalan HR Rasuna Said, Jakarta 12920, Indonesia (Grogol Petamburan)
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Four Seasons Hotel Jakarta
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Ranked #3 of 241 hotels in Jakarta
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284 reviews from our community

    Trip type
Traveller rating
    168
    80
    27
    8
    1
Date Rating
Abu Dhabi, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 12 June 2013 NEW

I choose the Four Seasons to celebrate my wedding night. Booking was done via Agoda with notes on my booking to alert Front Office that this was a special occasion. Arrived at 9pm after long wedding day and at check in the staff fail to provide any special treatments. Answer was , we did not receive any note on your... More

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See 3 more reviews by maxgerma for Jakarta
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 10 June 2013 via mobile

Okay - was sick for 2 days so could only order room service. The prices are ridiculous!!! Almost USD$40 for a burger, fries drink and dessert! Staff however very nice especially the elevator lady who greets you.

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Emmen,
Top Contributor
130 reviews 130 reviews
120 hotel reviews
Reviews in 82 cities Reviews in 82 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 9 June 2013

I stayed this hotel for 6 nights. All I can say is: in every area from pool to lobby to roomcleaning/service and breakfast-area, it looks like somebody from the hotel staf is next to you to serve. This hotel meets all my requirements from soft sleeping bed, fast internet, wide assorted breakfast choice. Rooms are very spacious and room has... More

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 June 2013

have been staying here on business trips since 2004 - cant go wrong with this lovely hotel. its old, so you wont find the latest mod cons, and there is no central light switch for the room. but its very well maintained, super clean and the staff take incredible initiative to meet your needs. food outlets are good although expensive... More

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Jakarta, Indonesia
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 June 2013

Had several days meeting there recently. I didn't book a room, so would like to share the service that I had during the meeting. The ballroom we used was chilled to the bone, probably because the room was kinda massive but with not many people in it. The staffs were reported regarding this and they took action. First, one of... More

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See 2 more reviews by miranda r for Jakarta
Kl
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 June 2013

I was in Fours Seasons for a week last week of May 2013. The hotel is elegant, the rooms are beautiful, functional and clean. The shutters add to the elegance of the rooms. Service is par excellant. The concierge and staff at restaurants make you feel very welcomed. The "on the go" cart in the lobby in the mornings is... More

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 June 2013

The most incredible staff and hospitality, made a 9 night business trip so memorable! I didn't want to leave...The attention to detail, which included my name and preferences for tea or coffee over breakfast was second to none. The facilities and care to make everything SO right was amazing. I would highly recommend this hotel to other solo business travellers... More

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Brussels, Belgium
1 review
3 of 5 stars Reviewed 5 June 2013

It is hard for you to imagine this being a problem in an otherwise fantastic hotel. I stayed 6 nights. My dinners (cause I am quite fast when eating alone) average about 45 mins... the number of times I was asked if all was OK (whilst wathing a movie on my iphone or reading a book) averaged every 3 minutes.... More

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Sydney
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 June 2013

I have been staying at this hotel everytime I am in Jakarta for business. The location of the hotel is not ideale for potential shoppers or party goers, but is for those who appreciate outstanding 5 star hospitality. However, a short drive you will be in the middle of shopping paradise. The traffic in Jakarta is getting worse every year... More

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Lisbon, Portugal
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 May 2013

Stayed for 5 nights in a club room and was so impressed by every level of the service. The staff are extremely friendly yet very professional and the attention to detail is first rate. We had a university event at the hotel and it was organised efficiently and smoothly, despite a huge wedding happening on the same floor. The food... More

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FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
5 June 2013

Dear Stanly N, Thank you very much for taking the time to post your review in Trip Advisor following your recent stay with Four Seasons Hotel Jakarta. It’s the appreciation from the guests that really make our service first rate as you mentioned. I am happy to know that you found an escape to relax at the pool side and... More

 
 
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Additional Information about Four Seasons Hotel Jakarta

Also Known As:
4 Seasons Hotel Jakarta
Four Seasons Jakarta
Jakarta Four Seasons
Address: Jalan HR Rasuna Said, Jakarta 12920, Indonesia
Phone Number:
Region: Indonesia > Java > Jakarta > Grogol Petamburan
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Jakarta
#3 Luxury Hotels in Jakarta
#3 Business Hotels in Jakarta
Price Range: €€€
Hotel Class:5 star (5*)
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