JW Marriott Hotel Jakarta (Jakarta, Indonesia) - Hotel Reviews

Also Known As:: Jw Marriott Jakarta; Marriott Hotel Jakarta; Marriott Jakarta; Jakarta Marriott

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia

Phone Number:

Region: Indonesia > Java > Jakarta > Sawah Besar

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#7 Business Hotels in Jakarta

#10 Luxury Hotels in Jakarta

#10 Family Hotels in Jakarta

Price Range: €€

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: 5- Star JW Marriott Hotel Jakarta set in the Golden Business Triangle of Mega Kuningan, near multinational corporations, embassies and shopping. Spacious guest rooms with plush new bedding, an executive level, lounge, meeting rooms. Dining choices of Sailendra Restaurant's popular buffet, open kitchen and live cooking stations. Asuka offers Japanese teppanyaki, robatayaki and sushi. Pearl Chinese Restaurant serves superb Cantonese cuisine. Onsite Alameda Spa, health club and pool invite a deeper sense of well-being. ... more less

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219 reviews from our community

See which rooms travellers prefer - 38 traveller tips

Winda M

Yogyakarta, Indonesia

Senior Contributor

30 reviews

7 hotel reviews

Reviews in 12 cities

11 helpful votes

“nice hotel”

Reviewed 5 June 2013

This hotel is very big. My family and I should walked through the hall to the lobby. I enjoyed my stays in this hotel. Positive things are nice location, big room, great security system, great service, nice breakfast that has a lot of variety menu. Negative side is the swimming pool looked small and very old.

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See 3 more reviews by Winda M for Jakarta

Dear Ms. Winda M, Thank you for sharing great feedback on our recent stay at our hotel. We are glad to know that you and your family had a fantastic stay with us and pleased with our services, room amenities as well as our breakfast selection. With regards of our swimming pool, we do apologize for not meeting your expectations.... More

portugal2006

singapore

Contributor

19 reviews

18 hotel reviews

Reviews in 18 cities

23 helpful votes

“makes me hesitant to stay in any other marriotts in the future”

Reviewed 1 June 2013

corridor and room had a mix of sewage and stale smoke smell that did not go away at all throughout the approx. ten nights i was there. sheets on freshly-made bed was already marked with black streaks.. as were the towels, which smelled nothing fresh. and the pool was a horrendous sad excuse.. too many things about the hotel that... More

Dear Respected Guest, Thank you for sharing your feedback on your recent stay at JW Marriott Hotel Jakarta. We do sincerely apologize for any inconvenience you experienced during your stay with us. We are always eager to hear remarks such as yours, as it will help us to improve our services especially in the areas of housekeeping as you mentioned... More

hedelman4

Pittsburgh, Pennsylvania

Senior Reviewer

8 reviews

Reviews in 8 cities

3 helpful votes

“Business travel in the heart of city”

Reviewed 31 May 2013

I have always enjoyed my stays at the J W Marriott in Jakarta Indonesia. The rooms are very quiet in a very noisy city. A little peace and quality time to work on business. The private upper floor lounge is a good place to go thru out the day to get of just staying in your room. I have also... More

Dear Valued Guest, Thank you for taking the time and sharing your experiences on your recent stay with us. We are very pleased to learn that you had an excellent stay with us and were able to find some peace and quite at our hotel. It is also great to know that enjoyed services at our Spa and the Executive... More

bayu_nugroho

Jakarta, Jakarta Raya, Indonesia

1 review

“Excellent service”

Reviewed 29 May 2013

Excellent service with great variety of food in buffet. Outstanding taste for PEARL restaurant. Thanks so much! Some time ago our family arrived in your city on a vacation and has remained in your hotel. I and my wife have perfectly spent time and have received weight of positive emotions. I shall recommend your hotel to all friends and partners... More

Dear Mr. Bayu Nugroho, Thank you for taking the time to share your review on TripAdvisor. It is always great to hear such positive comments and to be recommended by our guests. We are pleased to know that you enjoyed your stay with us and delighted with our breakfast selection as well as our services at Pearl Chinese restaurant. Please... More

TravelsInPairs

Jakarta

6 reviews

4 hotel reviews

Reviews in 4 cities

2 helpful votes

“Great service and room, pool needs work”

Stayed in the suite for my beau's bday. The staff were very nice tho it took the some time to get to a request. Room and amenities were nice and loved the club lounge. They let us hv a late check out till 3 and didnt keep calling to remind us like some hotels would. The pool meeds some work... More

See 2 more reviews by TravelsInPairs for Jakarta

Dear Valued Guest, Thank you for staying and celebrating your special moment at our hotel. We are glad to know that you had a fantastic stay with us and were happy with the hotel’s services, amenities and breakfast selection. We appreciate your thoughts regarding our swimming pool area. We will certainly take it into our consideration for our future improvements,... More

Woodbury729

Saint Paul, Minnesota

20 reviews

19 hotel reviews

Reviews in 17 cities

17 helpful votes

“Wonderful Service”

The service at this JW Marriott is impeccable. The gym is well equipped and the concierge service at the executive lounge is one of the best in Asia. I stayed here for 3 nights in May and truly felt at home. All of my requests were complied with in a timely manner and follow through without error. The rooms are... More

Dear Valued Guest, Thank you for sharing positive reviews of your recent stay at JW Marriott Hotel Jakarta. It is always great to hear such an excellent feedback from our guests. We are very pleased that services we provided as well as our associates hospitality were up to your expectations and able to make you feel at home. We would... More

Anirban M

Bangalore, India

“One of the better Marriott hotels in the chain”

Reviewed 27 May 2013

Its one good hotel with commendably good professional and hospitable staff. The elite room is comfortably big with ample consideration put into positioning every item in the room. Though I had a rather long stay in the hotel, but everyday was a good experience. The members of the house-keeping staff were professional, efficient and polite when doing their job. COming... More

Dear Valued Guest, Thank you for sharing such thoughtful comments on services at JW Marriott Hotel Jakarta. We are very pleased to know that you had an excellent stay with us, and our associates were able to make you feel like home during your long stay with us. It is also great to hear that you had a chance to... More

HIKMAWAN D

Bekasi, Indonesia

“Warm Services”

Reviewed 26 May 2013

For room facility, so standard as 5 star hotel, room cleanness also so so..... yet EXCELLENT in service; all STAFF are GREAT. Excellent meal with vary choices; Buffet as well as Chinese are great, yet we ordered 'fried rice' at Chinese, it was tasteless and the portion too small :(( We had company event here; the ballroom lay-out, facilities, etc... More

Dear Respected Guest, Thank you for sharing your recent experiences at our hotel. We are glad to know that your event run smoothly and happy with services we provided. In regards of your dining experience at our Chinese restaurant, we do apologize that the food was not up to your expectation. I have conveyed your feedback to our Food &... More

pankponky

Singapore, Singapore

Reviewer

4 reviews

“Great Staycation”

Reviewed 24 May 2013

Spent a night in the Deluxe room. Big room size, old fashion but refurbished before with outstanding bathroom. Big bathtub. Excellent service from all staffs from front office, security, housekeeping until F&B staffs. Too many security checkpoints, but no complaints - it's for our safety. Wide spread of breakfast! It's really wide.. I could easily say over 30 hot dishes... More

Dear Respected Guest, Thank you for taking the time and sharing excellent comments on our services. We would also like to thank you for your understanding on the hotel’s security procedures, as it is our priority to keep our guests and associates safe. We are delighted to know that you had a great stay with us and pleased with our... More

jetinspector747

“Great Place in Jakarta”

Reviewed 22 May 2013

The J.W. Marriott in Jakarta is a GREAT place to stay, dine and feel good about yourself.The staff is always friendly, kind, and very helpful. I cannot say enough good things about the hotel and it's restaurant with it's excellent choice of foods. The Buffet brunch on the weekends is a great place to meet up with friends and family,... More

Dear Valued Guest, We appreciate your time and excellent comments on services at JW Marriott Hotel Jakarta. It is great to know that you are always happy with services we provided as well as with the food quality at Sailendra Restaurant. Please feel free to contact us at mhrs.jktjw.marcomm.exec@marriotthotels.com or +6221 5798 8888. Thank you and we look forward to... More

1-10 of 219 reviews

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JW Marriott Hotel Jakarta Reviews, Jakarta

JW Marriott Hotel Jakarta

219 reviews from our community

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