First impressions on entering the lobby are favourable. A very pleasant smell and plenty of staff to help. The reception staff are friendly and efficient but did insist on us leaving a credit card deposit despite our booking being pre- paid through virgin holidays. On check out, they went up to check the room before we left - something I... More

The Charterhouse's motto, "You arrive as friends, you leave as family", is much more than just words. It is a genuine statement. Our OAT tour stayed at The Charterhouse during April, 2013. We extended our stay due to a family medical emergency. With the support of the general manager, I was able to stay an additional 4 days and my... More

I stayed at this hotel for several nights earlier in the month having previously given serious consideration to staying at the Bishop Lei. After much consideration, I finally opted for the Charterhouse principally because I really did not want to be located at Mid Levels and be reliant on the hotel bus/taxis if the escalator was running in the 'wrong'... More

My five nights in total at this hotel turned out to be a fantastic experience. This is my first time in Hong Kong and this hotel really impressed me, would definately return and recommend to friends commimg to Hong Kong.This is a little hotel located in the centre in Causeway Bay and Wan Chai, the location is great and it... More

For the price, The Charterhouse is quite decent in its neighborhood. I stayed at its "signature room" before and it was modern and contemporary. This time, I stayed in a standard suite for 2 nights and found it comfortable. Although the room was dated, it had necessary amenities and the bed was comfortable. Unlike others in Hong Kong, the room... More

This hotel was chosen for me by a business partner so I had not looked at any reviews beforehand and I have not looked before writing this review. The reception at the hotel was around 12:30 in the early morning and though it seemed a little slow, I think it was more my jetlag or the awe and wonder of... More

10 minute walk to Times Square shopping area. Plenty of eateries close by. Staff are a great help in flagging down taxis - I never had to wait more than 2/3 minutes The hotel offers a complementary shuttle to the exhibition centre. In my opinion they could do with widening this service to other locations in Central. It is something... More

This hotel is on the perfect location that can access to Causeway bay subway station in walking distance. Everything are nice, good food and good service. One thing had to be highlighted is this hotel provides free wifi throughout the hotel which I cannot had this in the other hotels before. (although I think free wifi should be included in... More

This hotel is located in an amazing location for getting around (between Wanchai and Causeway Bay) and close to the shopping areas, also close to tram, subway, buses, etc that are so convenient to travel around the main sightseeing points in Hong Kong.   The staff in the lobby, may that be the concierge, doorman, bellhop or the front desk... More