We stayed in this hotel for 4 nights.. the room was smaller that what we had expected but the bathroom were comparatively big. Hotel is well maintained ...but the hotel of this level should have free Wi Fi. The hotel is connected to Metropolis mall where you have lot of eating options including an Indian restaurant . The subway is... More

I stayed here as part of a tour, the hotel was nice but the room was extremely small, when I asked if I can be moved to a bigger room they said only if I pay more. I have stayed in Hong Kong before and this was the smallest room. Most of the hotel is made up of small rooms... More

Price and size of the room aside (this being Hong Kong afterall), the appearance is what you see and get for a 5* hotel. However, I am rather disappointed by the long check-in/out queues. It took me about 45mins in the check-in queue (There's like 4-5 folks in front of me and there's only 2 staff manning the check-in) and... More

I arrived early in the morning from Australia. I was told I had to wait for 3 hours before I could access my room. I was not given any suggestions as to where I could wait.I was told there was no Internet. Later found out that was not true. Also, there is no free airport shuttle. There is a free... More

Currently styaing at this H(so called) Hotel. Unfortunately, booked 7 nights for my annual family holiday,... charged 100% in advance.. Had thought, will get (if not 5 star facility) at least 4 star. But this is No even worth a ` star lodge.. Front Desk - Staff talks like as if they have not been paid since long... All "square"... More

Stayed here for 3 nights at the end of our tour of China with Emperor Tours. We had a lovely suite with a harbour view to die for. In fact, we didn't shut the curtains for 3 nights as we couldn't stop looking at that view whenever we were in the room. Breakfast was really good and lots of choice... More

Booked a mini-suite/family room where the kids had a pull out in the lounge. there was a great little kitchenette where we had breakfast - a supermarket in the mall downstairs was super cheap and had all the necessities. Lovely pool and so easy to jump on the MTR again though the mall downstairs.

I recently stayed in this hotel and was very disappointed with the Front desk staff and the room size. I was supposed to go to a place and inquired with the concierge about its address and they seemed as if they didnt know what I was talking about, though they provided the map ! The room was teeny meeny tiny... More

I stayed with my family from 24th may to 27th may 2013 and had booked 3 rooms.... We were upgraded as our booked rooms were not ready.... When I requested the front desk on the last day to give me a late checkout she started shouting at me.... This rude behaviour can't be accepted in any hotel.... Overall the wifi... More