This hotel is great value for money - yes the rooms are small however the service is fantastic! The bell boys and concierge in particular are beyond helpful! One evening we accidently left a small sum of money in the back of a taxi and walked on into the hotel without notice - the bell boy immediately halted the taxi... More

The Island Pacific is a like a good friend to me - there when you need it, is consistent and is comfortable. Sure, the rooms are not huge, but command excellent views over Victoria Harbour. Breakfast is great, service is excellent and their room service club sandwich is a winner! Only gripe is the fitness studio - a bigger facility... More

We stayed in quite large rooms for a Hong Kong hotel with unimpeded floor to ceiling views out over the Harbour. Staff were very helpful in providing directions and recommendations for restaurants. The shuttle bus was useful so long as you are clear to the driver which stop you would like to go to. The hotel location is a 10minute... More

Doing our research, we chose this hotel for the value for money and location, and weren't disappointed. Service by the front of house staff was excellent. Free bus shuttle runs every half hour, for convenient access to IFC, or HK or Central station. Plenty of local cafes for a quick bite for breakfast, or supper. Close to fruit markets. Short... More

Rooms are not clean and look very jaded. The bed linen had marks on them and the bathroom had not been cleaned thoroughly. Rooms are big but carpets look soiled. Also, no bath robe which you would expect in a 4 star hotel. Will not stay here again

It was a minefield trying to pick a suitable hotel for our stay in HK. The first thing I did was to draw up a checklist. We decided to stay on Hong Kong island so that cut out the hotels in Kowloon and the rest. I read majority of the hotel reviews on TA and narrowed it down to locations,... More

Stayed here for 6 nights while attending training with a colleague. Everything is great from the moment of check in. Very strategically located, as it is near the ferry terminal and also a short distance to IFC. The staff attention to details and customer services are highly recommended. My friend and I was told about the shuttle services available which... More

I stayed 8 days on the month of April 2013, with my young kids. Everything was excellent from check-in (they upgraded my room!!) till check-out. What made me surprised, was even for the emergency situations, they handled and responded very well. One night was my son got high fever and the face bit swelling. From duty Manager to the receptionist... More

Stayed here for 2 nights. Located in Western District but only a tram ride or 30 minute walk from the Central area. Very helpful and friendly staff. Had a side room with harbour view. Bedroom rather small and dimly lit but comfortable. Buffet food superb, although the restaurant has no atmosphere, the tables in ranks, and paper serviettes.