The thing that stands out first and foremost about the Island Shang-ri La is the faultless service and attention to the smallest detail. I stayed here for 4 nights and nothing was too much trouble for the staff. From room service, to the concierge, to the doormen, every small detail was seen to to ensure my stay was perfect. The... More

Based on previous reviews I expected great things from this hotel and they did not quite deliver. I stayed for 4 nights over the New Years Eve period and the hotel was full. And in all fairness I had just stayed at the Shangri-la Singapore – Valley Wing, the same hotel group but a different product. The airport limousine transfer,... More

A last minute business trip to Hong Kong a few days before Chinese New Year mean't my options were a little limited. The hotel sent a car to collect me from the airport which was a welcome sight as i failed to get any sleep on the flight. The location was great, I had meetings all over Central which was... More

Nice smell that greets you with such familiarity when you hit the shangrila coupled with the warm service from the staff, absolutely recommended! More

Rooms are very well appointed. Our'shad a Nespreeso.machine and free bottled water. Room could accommodate a preteen on a rollaway bed. Fantastic spa facilities and a great pool. Easy access to luxury shopping. Not cheap but a great break. Many great facilities for the traveller including printers in the room, chargers for electrical equipment in both voltages. Decent hairdryer good... More

We had 4 nights in the Shangri-la and right from the entry into the lobby it was obvious we would enjoy it. Check-in was easy and the bags in the room when we arrived. We expected and got a harbour view, (will ask for a bit more direct view next time but this is being picky). The room was huge... More

The hotel feels more like a luxury apartment complex than a hotel. The fitness club is very well equipped and they provide water and fruit. The dressing room has a nice whirlpool and sauna for relaxation after a workout or swim. The pool is also lovely, with the same attentive, warm, and personal service found everywhere in the hotel. And... More

Sadly I wasn't able to stay on this trip but I did take tea in the lounge and it was the usual serene Shangri La experience. This is the best hotel chain I know - always a very high standard of service and always a pleasure to use their facilities. More

I've stayed in several hotels in HOngkong. In fact, I've stayed in all 3 hotels in the Pacific Place and hands down, Shangrila is the best hotel for me. In terms of the size of the room, logistics, food, luxury, all 3 hotels fared comparably for me. But what makes SHangrila different is their attention to details and service. I... More