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All 345 Hong Kong hotels »

The Upper House

5.0 of 5
Pacific Place, 88 Queensway, Hong Kong, China
Hotel amenities
Ranked #4 of 345 hotels in Hong Kong
4.5 of 5 stars 204 Reviews
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204 reviews from our community

What travellers say about this hotel
  • Room service(14)
  • Pacific place(12)
  • Top floor(10)
  • Mini bar(10)
  • Boutique hotel(5)
  • Soft drinks(5)
  • Very good(5)
  • Cafe Gray(4)
  • Previous reviewers(3)
Traveller rating
    173
    20
    6
    2
    3
Only show reviews for Family (14) | Couples (77) | Business (57)
Date Rating
alondongirl
London
Senior Contributor
38 reviews
25 helpful votes
4 of 5 stars Reviewed 5 February 2012 NEW
1
person found this review helpful

Very modern hotel. Room is very nice, service is good (if a little too "cool"). Restaurant is mediocre but good for drinks. Nice view, good location next to Pacific Place (big upscale shopping mall) and close to PP3 where there are cute boutique and nice restaurants. More

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LaineBee14
Melbourne, Australia
1 review
1 helpful vote
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

The quality of the design (excellent) is only surpassed by the service - friendly, obliging staff - they go the extra mile to be helpful. In such a frantic city, wonderful to come 'home' to. More

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MCP247
Essex
Senior Reviewer
9 reviews
1 helpful vote
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Very quiet, minimalist and modern hotel. Hotel services via iPad and iPod touch. Fantastic restaurant with great views. Super bathrooms, Ren products and full toiletries bag provided. Central location. Smaller alternative to corporate hotels More

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doverproperty
Singapore, Singapore
Contributor
15 reviews
10 helpful votes
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

The room is very big by HK's standard and it was a great stay to say the least. Check-in was done in the room itself and the service staff are young and enthusiastic. The bathroom itself is very huge as well. Each room can certainly squeeze 3 people comfortably. It is located above Pacific Place so all major sights are... More

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Adam K
Sydney, Australia
1 review
2 helpful votes
5 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

This is my first trip to Hong Kong. The Upper House was about half an hour away from the airport. It is located right above the train station( similar to the subway in New York city) in which they called it "MTR". The most amazing thing about the hotel was that they check-in for you with an ipad, as I... More

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geralddavies
Cardiff
Senior Reviewer
10 reviews
8 helpful votes
5 of 5 stars Reviewed 20 January 2012

The Upper House is an incredible hotel. I have been very fortunate to stay in many iconic hotels around the World but there is no doubt in my mind that currently this is the World's best hotel. The service is seamless - in advance of your stay you get to advise of preferences. Then your guest experience executive looks after... More

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JoseTeh_travels
Singapore, Singapore
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 20 January 2012

What an amazing hotel. Rooms perfect and large. Amenities that I ended up buying on line after my stay. Staff that were friendly and extremely helpful. 5stars all the way (inc the price tag. But worth splashing out) Lastly views to die for! More

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mal p
Sydney, Australia
1 review
5 of 5 stars Reviewed 19 January 2012

This is by far the best hotel experiance I have ever had, attention to detail, service of the team at the upper house is unbeatable. Yes its expensive, Yes theres a feeling of exclusivity, but then it also feels like value for money!!!! why you ask, becasue there is no price to put on outstanding service. Paul Stanton and his... More

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AlastairCookieNYC
NYC
Senior Reviewer
9 reviews
4 helpful votes
5 of 5 stars Reviewed 19 January 2012

The Upper House is my favourite hotel in a city anywhere. The first and most notable thing is the staff - every member of the team is attentive without being overbearing, they go the extra mile, they respond to every request quickly and efficiently and with professional enthusiasm, PLUS the hotel is so well managed many things that contribute to... More

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EarlMj
Los Angeles, California
Senior Contributor
24 reviews
15 helpful votes
5 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

The Upper House is very stylish, with great views, super food and one the best bars in Hong Kong. Initially it seemed a little far (3 min cab or 2 min MTR) as I'm used to saying @ the MO in Central, but that is not the case. The service is great and I would highly recommend staying at the... More

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