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Silka West Kowloon Hotel

3.0 of 5
No.46-48 Anchor Street,Tai kok Tsui, Kowloon, Hong Kong, China (Tai Kok Tsui)
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Silka West Kowloon Hotel
Ranked #183 of 506 hotels in Hong Kong
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214 reviews from our community

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Date Rating
Chicago, Illinois
1 review
3 of 5 stars Reviewed 18 May 2013 NEW

I travel to Asia several times per year, I was to spend a weekend in Hong Kong, I called Expedia to make sure I got the hotel where I wanted it, since the usual hotel I stay didn't have a room, Expedia suggested a hotel (Silka Kowloon Hotel, so I check the hotel on line it look good so I... More

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1 review
4 of 5 stars Reviewed 2 May 2013 via mobile

room is clean.. wifi is great.. breakfast is ok.. helpful staff.. near mongkok which is great! :) near fastfood and some local stores which are open til midnight which suits us just fine since we roam around the area at midnight for some snacks and a bit of shopping.. would stay there again..

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Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
Reviews in 36 cities Reviews in 36 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 10 April 2013

Stayed here with a friend in Feb 2013. This hotel came as part of a package deal we booked so it wasn't a choice of ours. Do not expect much of the rooms in Hong Kong. They're all small and cramped. Just like this one. However, it did have a window ledge where we could put our luggage on so... More

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See 2 more reviews by Yanwan for Hong Kong
DorsettIntl, Director of MarCom at Silka West Kowloon Hotel, responded to this review
14 April 2013

Dear Yanwan Thank you for staying with us and for sharing your comments. We are happy to learn that you have found the level of service by our team satisfactory and room amenities sufficiently adequate. In general, the location of our hotel is a plus factor and we do apologies that you have found this to be otherwise. Regards Richard... More

Singapore, null, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 9 April 2013

If you only use the hotel to sleep, then anything that this hotel is lacking is acceptable. Small room but clean. Shower area was so small, that when you showered, you end up wetting the entire floor of the toilet. There's a coffee and tea set with the kettle, which was much welcomed. All our requests were settled, without any... More

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DorsettIntl, Director of MarCom at Silka West Kowloon Hotel, responded to this review
14 April 2013

Dear ct_fuzzy Thank you for staying with us and it is good to know that you have in general, enjoyed your stay with us. Regards Richard Kwong General Manager More

Cluj-Napoca, Romania
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 February 2013

The hotel is a few blocks from the MTR. Also within a few blocks you cand find some local restaurants, fast food and a couple of bars. The room was quite small, but very clean. Toiletries supplied daily, housekeeping did a great job. The staff was very helpful with anything we requested. We did not have breakfast included. Would stay... More

Was this review helpful? Yes
See 5 more reviews by Alin F for Hong Kong
kattie64, Director of MarCom, Dorsett Hospitality International at Silka West Kowloon Hotel, responded to this review
23 February 2013

Dear Alin We are indeed happy to learn that you have enjoyed your stay with us and we look forward to welcoming you back to our hotel soon. Warmest regards Richard Kwong General Manager More

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 February 2013

The Good: Check In was smooth and efficient. The wi-fi service in the room is particularly great. Despite our room being on a smoking floor, the room is smoke-smell free. Our requests were also attended to immediately, and we have attendants who helped us with the elevator and the front door almost every time. The Bad: Location of the hotel... More

Was this review helpful? Yes 1
kattie64, Director of MarCom, Dorsett Hospitality International at Silka West Kowloon Hotel, responded to this review
23 February 2013

Dear Anne Thank you for choosing to stay with us. We thank you for your constructive feedback. As with most hotels in Hong Kong, unfortunately there's nothing much we can do about the size of the rooms. However, we do have different room categories of varying size and for travellers with family, there's always this option. With regards to the... More

Singapore, Singapore
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 31 January 2013

You get what you pay for - after all this hotel is not bad if you are just looking for a place to sleep at night and are out the rest of the time. The hotel's location is good, walking distance from both Olympic and Mong Kok MTR stations and an airport bus stop nearby, with plenty of local eateries... More

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kattie64, Director of MarCom, Dorsett Hospitality International at Silka West Kowloon Hotel, responded to this review
23 February 2013

Dear c9007rsh Thank you for staying with us during your recent visit to Hong Kong. We truly appreciate your feedback and do apologise that what would otherwise be a perfect stay was somewhat challenged by the level of service accorded by the Reception and Housekeeping staff. I will definitely look into the areas as mentioned and addressed this with the... More

Hong Kong, China
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 18 January 2013

I can live with the extra small lift, small room, small toilet and small bed but it is quite sadden with such poor customer service where there are no porter to help with luggage and front desk service aren't friendly or helpful....

Was this review helpful? Yes 3
kattie64, Director of MarCom, Dorsett Hospitality International at Silka West Kowloon Hotel, responded to this review
23 February 2013

Dear Lonelytravel35 Thank you for your constructive feedback and it does distress us to learn that our service is not up to par. I will look into the areas as mentioned and will address this accordingly with our team. Thank you Richard Kwong General Manager More

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Quezon City, Philippines
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 8 January 2013

Stayed here for 3 nights. The room is quite small for a family of 3. The hotel is near to Mongkok and Olympic stations, around 10-15mins walk. We loved the free wifi inside the room. They make up the room everyday and replace everything. My request is also granted, a queen size bed and a room on lower floor.

Was this review helpful? Yes 4
See 3 more reviews by Eranie for Hong Kong
kattie64, Director of MarCom, Dorsett Hospitality International at Silka West Kowloon Hotel, responded to this review
19 January 2013

Dear Eranie Thank you for staying with us during your recent visit. At Silka West Kowloon, we do have rooms of varying size to cater to the needs of our guests and that you are happy with our services. Indeed, our location is very ideal for our guests as the hotel is located in a vicinity with lots of attractions... More

Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 27 December 2012

This place is a fair walk from near by subways, however that might be a blessing in disguise because it is on situated on a corner that is quite but walking distance to Mongkok and all its shopping districts. Our room was very small, but that's expected in Hong Kong, there were no room for two luggages and our window... More

Was this review helpful? Yes
kattie64, Director of MarCom, Dorsett Hospitality International at Silka West Kowloon Hotel, responded to this review
31 December 2012

Dear Qlix Thank you for staying with us and we are happy to learn that you are 'satisfied' with our services, location and had a good staying experience with us. Warmest regards Richard Kwong General Manager More

 
 
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Additional Information about Silka West Kowloon Hotel

Also Known As:
Dorsett Kowloon Hong Kong
Hotel Dorsett Kowloon
Address: No.46-48 Anchor Street,Tai kok Tsui, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tai Kok Tsui
Amenities:
Business Centre Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #183 of 506 hotels in Hong Kong
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Silka West Kowloon, Hong Kong is a value hotel situated in Tai Kok Tsui, a booming new city in Kowloon. The hotel has 141 rooms that are affordable. It is only 35 minutes drive away from the Hong Kong International Airport, 8 minutes to the Mong Kok East Train Station, 10 minutes away from the China Hong Kong Ferry Terminal and within close proximity to the vibrant district of Tsim Sha Tsui. ... more   less 
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