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Raffles Beijing Hotel

5.0 of 5
33 East Chang An Avenue, Dongcheng District, Beijing 100004, China (Xidan)
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Raffles Beijing Hotel
Ranked #13 of 4,449 hotels in Beijing
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694 reviews from our community

Traveller rating
    447
    162
    62
    17
    6
See reviews for
Families
99
 
Couples
210
 
Solo
45
 
Business
139
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne, Australia
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

My wife and I stayed at Raffles for one week to attend our son's wedding. From the moment we arrived the staff, and in particular the hotel ambassador, John Spooner, made us feel very welcome and were very helpfull. Our room in the old building was wonderful. John Spooner stopped at our table at breakfast every mornimg and suggested what... More

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Singapore, Singapore
Top Contributor
83 reviews 83 reviews
81 hotel reviews
Reviews in 38 cities Reviews in 38 cities
212 helpful votes 212 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

I am sad to report that the Raffles Beijing Hotel has dropped down several notches in terms of service since my last visit. I hate to allude to this but there seems to be poor training standards compared to the Raffles which I am so familiar with you during the Jennie Chua days. This time round, the service staff (from... More

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See 6 more reviews by Sal the Fat Fish for Beijing
Geelong
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

So glad we planned to stay at Raffles Beijing for our 30th wedding anniversary. The room is better than the photos, the location is amazing, the staff are wonderful, this Hotel is perfect in every way. Just wish we could stay longer.

Was this review helpful? Yes 1
Paris
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Very nice stay at the prestigious Raffles Beijing Hotel. Warm welcome by Mr Spooner and staff. Spacious room with a nice view reminds Parisian hotel of "belle époque". Good quality breakfast served in the room. Western style food in The Writers bar. The only missing point is the swimming pool, which is not as prestigious as the rest of the... More

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See 6 more reviews by idabella for Beijing
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review
16 May 2013

Dear Guest We would like to thank you and your daughter for having chosen Raffles Beijing Hotel as your preferred accommodation in Beijing and we appreciate you having taken the time to share your experience with us on TripAdvisor. We were thrilled to learn that you enjoyed the personalized services our Raffles Ambassador John Spooner and his team extended to... More

1 review
5 of 5 stars Reviewed 13 May 2013 NEW

Our 5 day visit to Beijing had been centered around our stay at Raffles until an unexpected pipe burst made a large portion of the hotel inaccessible. The management of Raffles graciously arranged to compensate us with lodging at another property while John Spooner, the hotel Ambassador, mapped out some “must see” places for our first trip to Beijing. We... More

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RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review
16 May 2013

Dear Guest, Warm greetings from Raffles Beijing Hotel! First, I would like to express my personal gratitude for your kind letter and the time you have taken to share your experience with us. Second, on behalf of my entire team at Raffles Beijing Hotel, I would like to sincerely thank you for staying with us here in Beijing. At Raffles... More

Huntly, United Kingdom
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 May 2013

you must stay at raffles!There is simply nowhere as good in Beijing ..service is paramount here and-under the masterful guidance of John the raffles ambassador your stay will be perfect..we are hoping to visit many more raffles hotels including The Grand Hotel D,Angor ..we hope it will live up to our fabulous experiences in Singapore and Beijing..history brings alive these... More

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RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review
15 May 2013

Dear Guest, First, we would like to express my personal gratitude for the time you have taken to share your thoughts with us on TripAdvisor. Second, on behalf of the entire team at Raffles Beijing Hotel, i would like to express our sincere appreciation for you staying with us. It is always a great pleasure and extremely rewarding to receive... More

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 10 May 2013 via mobile

We are currently staying in at the Raffles. We found the staff very friendly, but look beyond the facade and noticed the most of the carpets were dirty and had not been vacuumed, our room was shoddy, not to mention when arrived the lights, phone and some plug sockets were not working. The room also had terrible finishes not what... More

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See 3 more reviews by LiamHum for Beijing
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review
15 May 2013

Dear Liam, Greetings from Raffles Beijing Hotel! Thank you for your recent stay with us in Beijing. Our mission is to here at Raffles is creating emotional luxury by offering thoughtful, welcoming, graceful and charming service. Therefore, we were delighted to learn that you enjoyed and were wowed by our personalized services. On the other hand we were disappointed to... More

Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 10 May 2013

Before our trip I contacted ' The Mr J Spooner' hotel ambassador with a few queries and requests. He promptly replied with all my queries answered and more. Upon arriving we were warmly welcomed by John and his staff and comfortably seated and served tea during which check in was efficiently and swiftly completed. This is a big bonus following... More

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RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review
15 May 2013

Dear Guest, We would like to thank you and your family for having chosen Raffles Beijing Hotel as your preferred accommodation in Beijing. We very much appreciate you having taken the time to submit your detailed report about your experience to TripAdvisor. What you have described in your review is exactly what we strive for. Our philosophy is being an... More

Anglesea, Victoria, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 8 May 2013

The efficient hotel car service from the airport, the almost overwhelming welcome on arrival, the ease of an in-room check-in, the spaciousness and comfort of our room, the quality of food and service in the restaurant, the elegance of the hotel lobby and ground floor spaces… all met the high standards we associated with the Raffles name. But Raffles Beijing... More

Was this review helpful? Yes
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review
13 May 2013

Dear Guest, Greetings from Raffles Beijing Hotel! First, I would like to express my personal gratitude for your kind letter and the time you have taken to share your experience with us. Second, on behalf of my entire team at Raffles Beijing Hotel, I would like to sincerely thank you for staying with us. At Raffles our mission is to... More

Leeds, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

A lovely place to stay, if possible try and get breakfast included in the rate. On arrival we were met by the hotel's English speaking ambassador John Spooner, he saw to all our checking in procedures whilst we sat, drank complimentary tea and were given relevant helpful tourist advise. We were then taken to our room by a receptionist. The... More

Was this review helpful? Yes
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review
13 May 2013

Dear Guest, We would like to thank you for having chosen Raffles Beijing Hotel as your preferred accommodation in Beijing as well as for your feedback following your recent stay. We very much appreciate and value the time you have taken to share your experience with us on TripAdvisor. We are certainly extremely thrilled to learn that we exceeded your... More

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Additional Information about Raffles Beijing Hotel

Also Known As:
Raffles Hotel Beijing
Beijing Raffles Hotel
Raffles Beijing
Address: 33 East Chang An Avenue, Dongcheng District, Beijing 100004, China
Region: China > Beijing > Xidan
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 4,449 hotels in Beijing
Price Range: €€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Reflecting Oriental refinement and French élan, Raffles Beijing Hotel epitomises refinement and exclusivity. Established in the early 1900s, this luxury Beijing hotel was then proclaimed as “the only deluxe hotel in the Far East”. A century on, guest rooms and suites draw inspiration from the golden age of travel but are technologically enabled with discretion for 21st century living. Personality Suites pay homage to luminaries from the hotel’s fabled history while Raffles Inc Business Rooms cater to business travellers on the move.Indulge in gastronomic delights at this Beijing hotel. Innovative French cuisine takes centrestage at the elegant Jaan Restaurant which recalls the glamour of the 1920s with glittering chandeliers and its original timber dance floor.The vibrant East 33 meanwhile offers international fare and the popular weekend Seafood Extravaganza.Ideally situated at the crossroads of famous Chang An Avenue and the district of Wangfujing, Raffles Beijing Hotel lies in the heart of the prestigious business and commercial districts, a few minutes from historical attractions such as the Forbidden City, Tiananmen Square, Temple of Heaven, the Silk Market, and modern marvels such as the ‘Water Cube’ National Swimming Centre and ‘Bird’s Nest’ Olympic Stadium which captured the world’s imagination during the Summer Olympics of 2008. ... more   less 
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