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All 4,461 Beijing hotels

Grand Hyatt Beijing

5.0 of 5
No.1 East Chang'an Avenue, Dongcheng District, Beijing 100738, China (Xidan)
Hotel amenities
Grand Hyatt Beijing
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Ranked #40 of 4,461 hotels in Beijing
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1,670 reviews from our community

Traveller rating
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    682
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Families
180
 
Couples
132
 
Solo
79
 
Business
311
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 15 June 2013 NEW

The Grand Hyatt has seen better days. While the lobby is still grand, the rooms are a dump. I stayed in a one bedroom suite, and the rugs were stained all over. All the furnishings are showing their age, and the room smelled of smoke. The hotel needs a renovation.

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Michelle L, Manager at Grand Hyatt Beijing, responded to this review
17 June 2013

Dear Reviewer, Thank you for your support of Grand Hyatt Beijing and your review. It is our pleasure and honour to welcome you to our hotel and we have noted your comments with thanks. With regards to your review on our room condition, we fully recognise this need and have already started a complete guestroom remodelling programme which has seen... More

Shanghai, China
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

Our family stayed two nights in a grand king room with an extra bed, it is not a lot of room but still comfortable. The hotel is located at one of the best and most convenient locations. It is a short walk to Wangfujing, and within the Oriental plaza, there are many eateries choices. We took subway line 1 just... More

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Gilbert, Arizona
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 11 June 2013

We just recently spent 4 nights as a family vacation. We couldn't find a better combination of location, value, and class. We loved the convenience of being a stone throw away from the best of Wangfujing, and that being literally on top of an underground shopping mall with plenty of eateries (pacifier for kids who couldn't 100% shake the addiction... More

Was this review helpful? Yes 1
See 2 more reviews by Odysseydelux for Beijing
Michelle L, Manager at Grand Hyatt Beijing, responded to this review
13 June 2013

Dear Reviewer, thank you so much for taking time to review us on Tripadvisor and we really appreciate your superb review and for labelling Grand Hyatt Beijing as the "best combination of location, value and class". Looking forward to serving you and your family again in the near future. Best Regards. More

Hong Kong, China
Top Contributor
105 reviews 105 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 10 June 2013

Stayed for one night, last weekend at the Grand Hyatt Beijing and liked it. The hotel is well located in the central part of Beijing, easy to access commercial areas as well as attractions like Forbidden City and Tianenmen Square (15-20 minutes walk away). If you are in the mood for shopping, there is a mall below with top end... More

Was this review helpful? Yes 1
See 2 more reviews by Kanwalkwilltravel for Beijing
Michelle L, Manager at Grand Hyatt Beijing, responded to this review
13 June 2013

Dear Reviewer, thank you for complimenting on Grand Hyatt Beijing's strategic location, being close to the Forbidden City and Tiananmen Square, as well as just steps away from Wangfujing shopping and food street. Thank you also for your positive review of our Grand Premium Room, similarly, many other travellers also appreciate the USB charging outlets in the room. At the... More

Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 8 June 2013

I've stayed here at least five times already, and every time I check in and enter my room I ask myself why I came back. The purpose of this most recent trip was business, and as the conference that I was attending was being held in the hotel, it didn't make sense to stay anywhere else. Had I been given... More

Was this review helpful? Yes 3
Michelle L, Manager at Grand Hyatt Beijing, responded to this review
10 June 2013

Dear Reviewer, While we are thankful that you had selected Grand Hyatt Beijing during your recent stay in the Chinese capital, we are very sorry to hear about your wait on the room service. Regarding the guestroom, we are very pleased to inform you that we are undergoing a complete guestroom remodelling and really hope for the opportunity to welcome... More

Hong Kong, China
1 review
5 of 5 stars Reviewed 6 June 2013

The service is good. the food (chinese type) is good. the location is good, the room is very quiet and clean. compare to other 5 star hotel in beijing, there is the first and second choice for business.

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Michelle L, Manager at Grand Hyatt Beijing, responded to this review
10 June 2013

Dear Reviewer, Thank you for your five-star rating of Grand Hyatt Beijing on Tripadvisor. We are honoured that you have selected our hotel as a number one choice, based on our location and peaceful guestrooms. Very much appreciated and best regards. More

Shanghai
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 June 2013

I'm not saying that I have stayed in every five star hotel in Beijing, but I've stayed in at least two Ritz, one Mariott, one St. Regis and one Westin before, and Hyatt is the last I would consider next time I visit. To start, room is tiny -- if I put my gouge up, then I can't really use... More

Was this review helpful? Yes 1
Michelle L, Manager at Grand Hyatt Beijing, responded to this review
10 June 2013

Dear Reviewer, Thank you for your recommendation on our Redmoon lounge, which is very popular among both our leisure and business travellers. We appreciate your detailed feedback on the housekeeping service. While we are sorry to hear about your experience, please be assured that your valuable comments are highly regarded and actions will be taken to address continuous improvements. As... More

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed 4 June 2013

Amazing stay from start to finish. Very quiet rooms, within walking distance of all the great sites in Beijing. Our view to the north was great. My pillows was a bit too soft, but no problem, I requested two different ones and they brought them up pronto. I also didn't have the correct adapter for my flat iron, and they... More

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Michelle L, Manager at Grand Hyatt Beijing, responded to this review
6 June 2013

Dear Reviewer, Wow, thanks for this amazing review of Grand Hyatt Beijing's pronto customer service and very quiet guestrooms on Tripadvisor. We truly value your recommendation as it goes a long way in helping to promote our hotel, both locally and internationally. Once again, we thank you for choosing to stay with us and look forward to serving you in... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 4 June 2013

This is a reliable Hyatt but a step up as this is a flagship putting the best step forward. Near the convenient Wangfujing subway stop. Easy access from airport via high speed train and 2 changes. The fitness center is first class with great free weights, machines, stretching and all in separate areas. The large pool in a tropical setting... More

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Michelle L, Manager at Grand Hyatt Beijing, responded to this review
6 June 2013

Dear Reviewer, Thank you for reviewing us, and providing insightful and useful recommendations on Grand Hyatt Beijing to the readers of Tripadvisor. Namely, our strategic location, spacious guestrooms, hospitality and Club Oasis fitness centre and resort-style swimming points score very high among our guests. Look forward to be of service in the very near future. Best wishes. More

San Francisco, California
Top Contributor
150 reviews 150 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 June 2013

A short walk away from forbidden city and on the main drag, and in the middle of the great shopping boutiques, this place is a bit dated, but still pretty impressive. The gym is excellent, everything is spacious, they get you English newspapers, room service is fast. Only knock is the rooms are showing its age, it's time to remodel... More

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Michelle L, Manager at Grand Hyatt Beijing, responded to this review
6 June 2013

Dear Reviewer, thank you for taking the time to review us on Tripadvisor. We value both the positive and negative comments. With regards to our guestrooms, we are very pleased to update you that we have started a remodelling programme and we look forward to welcoming you back to experience our newly remodelled Grand Premium Room during your next trip... More

 
 
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Additional Information about Grand Hyatt Beijing

Also Known As:
Grand Hyatt Beijing Hotel Beijing
Grand Hyatt Beijing Hotel
Beijing Grand Hyatt
Hyatt Beijing
Beijing Hyatt
Address: No.1 East Chang'an Avenue, Dongcheng District, Beijing 100738, China
Region: China > Beijing > Xidan
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 4,461 hotels in Beijing
Price Range: €€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Grand Hyatt Beijing is one of the finest hotels in Beijing and indeed China. In the prestigious Oriental Plaza in the centre of Beijing, the hotel is just minutes' walk from Tian An Men Square, the Forbidden City, the city centre and the Wang Fu Jing shopping street. ... more   less 
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