Being fairly widely travelled, I'm not easily so pleased with hotels aboard but I can honestly say I couldn't find One fault in Neptunes. I have been to Mobassa many times previously, no other hotel offers quite the same ambiance. Staff are friendly, polite and well mannered. An excellent hospitality service and special attention to all guest queries and needs.... More

Stayed at this hotel in mid December 2012 as a family. The pros - nice location beach front property with beautiful beach and swimming pools, the staff are friendly, and the activities are ok. The cons- terrible food, no variety at all this was our biggest complaint, they really need to work on their food! At some point it made... More

Spent 3 nights here in December. Beautiful beach-front property. There weren't too many beach boys, which was nice. The pools were great, and the rooms were clean, cool, and quiet. The staff was very accommodating to our late departure flight and allowed us a room to shower and change in even though we'd checked out. Food was decent, and having... More

i would like people to know this hotel stands on a loverly location ,but the staff seem friendly but they are only after one thing that is money ,there is one member there who is a supervisor and was very friendly to my mum who i must say has just lost my dad ,he was nice and called her in... More

I strongly recommend to book you safari with JT travel if you stay in this hotel. it is just opposit of the road , and the owner organises everything you want concerning safaris! we made one day safari to Tsavo East in January 2012 and a fly safari to the masai Mara in December 2012! absolutely perfect! very good value... More

Very very romantic place. Nice ocean, monkeys didnt take somethig from balkony, every morning we gave for them breakfast. We had room 206 in first line villa. But it wasnt loud music in evenig or may be we were very tired.

We went there for a week with our 9 years old son. Everything was very good, the staff very nice and helpful. Ready to solve the problem at once. Be aware of monkies - do not carry fruits(bananas) in hands because they will steal them from you, if you need to just put them into bag. The food was good... More

After reading positive feedback on Neptune Village we decided to book it as our Honeymoon in Kenya. A hotel was nice and we enjoyed our stay! Place was clean and friendly. Animation team made our holiday great! We went on 4 days safari with Julius from JT Safaris! It was an amazing experience which we never forget and would like... More

I booked a trip to this hotel with a friend only 2 weeks before we departed and to be honest we were really happy with this choice. Unfortunately we could only stay for 1 week which was too short. I guess that a holiday of 2 weeks might be the best option. The hotel itself is very clean, the food... More