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Sarova Stanley

4.0 of 5
Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
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Ranked #8 of 68 hotels in Nairobi
4.0 of 5 stars 207 Reviews
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207 reviews from our community

What travellers say about this hotel
  • Thorn Tree Cafe(10)
  • Very good(7)
  • Friendly and helpful(5)
  • Thai restaurant(5)
  • Security guards(5)
  • Great location(3)
  • Pool deck(3)
  • First floor(3)
  • Rooms are clean(3)
  • Breakfast buffet(3)
Traveller rating
    81
    91
    21
    8
    6
Only show reviews for Family (23) | Couples (62) | Business (76)
Date Rating
FavourSafaris
kenya
1 review
4 of 5 stars Reviewed 9 February 2012 NEW

Dear All, I stayed for 1 night in this good hotel. It was a real memorable experience, Paul Favour Wildlife Safaris www.favourwildlifesafaris.com More

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JLavender
Nicosia
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed 5 February 2012 NEW

The Stanley sits on a busy corner junction in the centre of Nairobi. They had a limousine waiting for me from the airport that took around 25 minutes just at the start of the rush hour. Once I arrived the charming Indian receptionist made the check-in process friendly and quick, and made sure I got a strictly non-smoking room. Unlike... More

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SaraK992
Amsterdam, The Netherlands
Reviewer
3 reviews
5 helpful votes
4 of 5 stars Reviewed 2 February 2012

A very nice hotel with extremely attentive and helpful staff. Rooms are spacious and clean. Location is good. We stayed here for 3 nights and then returned after a safari for 2 more nights. Internet is free and works great! The restaurant has good food and a great variety. We particularly liked the lobster and the fish soup! However, when... More

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OnlySme
Guildford, United Kingdom
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed 1 February 2012

Stayed on business and found the room to be clean, staff were polite and the beer was cold. Food was good, not excellent but more than edible with a fair choice. More

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marginjeddah
jeddah
Senior Contributor
23 reviews
3 of 5 stars Reviewed 31 January 2012

hotel was the only safe place in nairobi,over expensive rooms and food , staff rude, no free shattle to the airport and one should really be super concern about safety when in Nairobi food was bad, we ordered stake and waited and waited and waited, aparently chef forgot to resuply meat in the kitchen, , small washrooms, but other than... More

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fmacdaniel
Arusha
Senior Reviewer
6 reviews
2 helpful votes
1 of 5 stars Reviewed 26 January 2012

I have been here for a night on my transit to the nearby country and found that the hotel is charging a very high rate which does not weathy it. Upon checkin we were inspected like checking in for a KLM flight, took a lot of time processing our check in and afterwards the room key did not work continuously.... More

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KismetJewellNakai
Chandigarh, India
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed 25 January 2012

It really felt like we had been transported back forty years or so when we stayed at the Stanley. The hotel has all these old photos everywhere and the bar feels like you are part of one of those old time movies. We had gone to the Thai restaurant before leaving for the Mara and we liked the feel of... More

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David Gachuru, General Manager at Sarova Stanley, responded to this review
7 February 2012

Dear Guest, Thank you for your review. At Sarova Stanley, we strive to maintain our rich history and heritage in every aspect of our offerings. Thank you very much for the compliments on our fine dining restaurant - Thai Chi, quiet rooms and great city view. We are glad you had a great stay with us both times. We are... More

Rapenda
Kisumu, Kenya
Reviewer
3 reviews
5 of 5 stars Reviewed 20 January 2012

The Sarova Stanley is an elegant property right in the middle of the CBD in Nairobi. The attendants were well more than perfect: friendly and always ever so willing to assist. The internet requires a security code which the hotel does not issue unless you inquire. The rooms are clean and soundproofed with total blackout curtains with a large enough... More

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Benjamin S
Shanghai, China
1 review
1 helpful vote
2 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

I spent a week there and was quite disappointed, was there for business and their internet service was extremely unstable, the business center staff was rude and frustrating to deal with, the dinning staff was too much if you see what I mean, seemed like a bunch of baby sitters, very fake and disrespectful of terms like privacy or your... More

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David Gachuru, General Manager at Sarova Stanley, responded to this review
7 February 2012

Dear Guest, Thank you for taking time to give us your review on your stay with at Sarova Stanley. We not only appreciate guest feedback, but also take time to investigate the issues raised in order to take action and respond to the customer. First, we wish to apologize for the unstable internets service. We were experiencing interrupted connectivity during... More

lydia c
MOMBASA
1 review
5 of 5 stars Reviewed 16 January 2012

ooh i lack gud words to describe this place,it was my first time and had booked for 1 night but had to extend,extremely beautiful,staff are friendly and elegant,security ok,meals are gud,ertremly clean.i loved the place and would stay there everytime i visit Nairobi,the wonderful place ever to stay in the city of Nairobi,Faith the room service attendant was so friendly... More

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Sarova Stanley Also Known As

  • Sarova Stanley Hotel Nairobi
  • Sarova Stanley Nairobi
Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya

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