Clean rooms, quiet, always a good place to recharge after a flight over or mara visit. Food is great in the lobby restaurant. Staff is very good at scheduling activities and the front office group makes you feel safe and secure. More

Unfortunately, what used to be a very nice place to stay in Nairobi has now somewhat gone downhill. The service, whilst still friendly, is slow and the food is not so good anymore. US$ 33 for a breakfast is extortionate. The rooms are still OK, as are the pool and the gym. The internet speed is mostly miserable. Don't even... More

We arrived at a ridiculously early hour of the morning, just after sunrise, and we were welcomed with smiles and immediately shown to our ground-floor room that looked onto the beautiful, shady garden courtyard. The accommodations were excellent: crisp, smooth sheets on a comfortable king-sized bed; high-quality toiletries in the prettiest hotel bathroom I've ever seen, although it was on... More

We have just spent 2 nights at this hotel in Nairobi and what an excellent choice.Wonderful service, very friendly and helpful staff. We hired the hotel car to take us sightseeing for the day and found David to be a very helpful and knowledgeable guide. David showed us around Nairobi as well as taking us to the elephant orphanage (highly... More

Walking in the majestic doors of the Fairmont in Nairobi is like stepping back into the Colonial era. Passing through the strict security provides a sense of comfort and security in the midst of a fairly chaotic city. The elegant lobby and shade of the serene garden court are perfect for a midday lunch or evening cocktails. The rooms are... More

were there for new year 2010 and had a great time....like a little slice of england in the heart of nairobi..... More

We would have appreciated if the plaçe would had maintained better butneverything you need is there, the food is great, and staff very nice. Super safe spot with police station a block away. More

As a Fairmont this hotel is fairly average. Having said that, in the context of Nairobi, this is a very high end hotel. Pool and spa services are good as well. Tatu restaurant is top notch as well. More

At the end of a safari into the Kenyan Rift Valley I made a wise choice to stay at the Norfolk, a guarantee for a successful conclusion of my trip. Some of the older 'wazees' still recognized me and the reception was equally alert to my return, giving me the 'Abraham Block' suite, which instantly brought back many memories of... More