Stayed at Upperhill Campsite and to my horror found out that the bed I slept in, was neatly made when I checked out in the morning. Not with new sheets however but with the same ones I slept in. Another person confirmed that this had happened to more beds when she stayed there. This is just disgusting. The matrasses itself... More

I hadn't stayed in a Backpackers place for a while, but I don't remember them ever being as dreary as this. We stayed in a private en-suite room for KSH3000. Of course this is very cheap, but I would still expect cleanliness (the bathroom was dirty), friendliness (the local staff openly ogled my girlfriend), peace and quiet (our room adjoined... More

Excellent inexpensive accommodation in Nairobi, which was a surprisingly expensive city. Jessi was extremely helpful on things to do and other questions and her colleagues were very good. Although the rooms are basic, they are clean, spacious and the hostel is safe. Transportation, which I arranged with the hostel, was always on time (including my pickup at the airport). Would... More

My husband and I plus our two children aged 8 and 13 stayed here for 3 days at the start of our trip and then for 2 days at the end. I am also surprised at some of the reviews as we found the place comfortable and Jessie helpful. The family room was dark but reasonably comfortable. The double bed... More

Myself and my partner stayed here for a night at the beginning of our trip and a night at the end. The manager described below, we found friendly, outgoing and helpful so I'm surprised at some of the reviews below. We had to leave at 6am and she ensured she was up to see us off and to give us... More

The only saving grace of this place is....oh hang on, there is no saving grace! The manager is a lunatic woman who gets roaring drunk in the evenings and abuses the guests (not me, I stayed my distance). The rooms are horrible and the food is below average. After one night I moved to Wildebeest camp. To be fair, the... More

My partener and I stayed here for 1 night as a stopover in Nairobi, and I can honestly say I have never met an owner who is more rude. When we arrived we had to wait for the owner (a woman with long hair and lots of tattoos - I cannot remember her name), who rather bluntly listed off a... More

i stayed at upper hill for a while, on and off while traveling in kenya, and really loved it! the rooms were decent (best to call in advance to reserve a room, it can get a bit cold at night in the tents) and comfortable, the food delicious, the staff very accommodating. the place offers safety boxes for security (for... More

I've been travelling for ten months and have not been treated more rudely anywhere else. Although Upper Hill Campsite is not in Upper Hill it is the best kept place for backpackers. I don't doubt that. My gripe is with the manager. I rang yesterday to say I would be arriving early and could I pitch my own tent in... More