We came here expecting a decent hotel but we were left greatly disappointed. We found bed bugs! The rooms were less than average. The staff, was even worse. We tried to work out some kind of discount considering the bedbug issue but they refused, Admitedly, we had to walk out because of this. We won't be surprised if this business... More

Admittedly, when I learned that I'd been booked into this hotel and I had read some of the other reviews here, I gulped and thought, "Oh no". However, I'm not sure whether the hotel has spent time improving its services since others' visit but I really couldn't find anything to complain about. Well, I say that based on the price... More

We booked a dopple roum via internet. the internet pictures are nice and so we booked for 10 days. We had to stay there beause we did our wedding there. we arrived sunday morning. Important for the reception: to pay the first night before checking the room. So we paid for one night. the room was so shocking (bed dirthy,... More

We had just come back from a 10-day long safari trip and had one more night to stay in Nairobi. Since the recommendable 'Wilderbeast Camp' was fully booked our driver recommended us this hole of a hotel which was nearby. Upon entry everything seemed fine: Secure and interesting wall panels in the lobby. Nobody offered us help with our luggage... More

Our stay at the Lanana Mount Hotel in Nairobi was necessary, but would not repeat the experience. The hotel is located in a safe area of town, the WestLands. Our room seemed so unsecured, but nothing was missing upon our return to the room. The towels and sheets were clean, the breakfast was shared with a few flies, but edible. More