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Fairmont Towers Heliopolis

5.0 of 5
El Shaheed Sayed Zakaria Street from Uruba Street | Horreya, Heliopolis, Cairo 2480, Egypt
Hotel amenities
Ranked #14 of 123 hotels in Cairo
4.5 of 5 stars 126 Reviews
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126 reviews from our community

What travellers say about this hotel
  • Very good(9)
  • Very nice(7)
  • Pool area(5)
Traveller rating
    80
    25
    12
    6
    3
Only show reviews for Family (15) | Couples (41) | Business (38)
Date Rating
kenokids
Bow, New Hampshire
Contributor
11 reviews
26 helpful votes
5 of 5 stars Reviewed 21 January 2012

We were only here one night on our return from a 3-week Egypt-Kenya itinerary, but I can say the room was superb. Huge, even by American standards, with a wonderful bath--tub, separate shower, separate toilet/bidet area, two sinks, robes, slippers, excellent amenities. Staff and management were very reasonable--we arrived well before normal check-in time and had to leave in the... More

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Robert C
West Kelowna, Canada
Contributor
13 reviews
4 helpful votes
5 of 5 stars Reviewed 21 January 2012

This is a great hotel at a very good price 10 minutes from the airport. Room was large and clean, with wonderful bathroom. Service was excellent with several good restaurants in the lobby. Shuttle service from the hotel to the airport was timely and efficient, but coming from the airport to the hotel was a little disorganized. Try to locate... More

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Fairmont Towers Executive Management, Director of E-Business at Fairmont Towers Heliopolis, responded to this review
26 January 2012

Thank you for your kind words. We are so happy to learn that you liked our rooms and found our service excellent. We also feel sorry for any inconvenience that you have experienced on your way from the airport to the hotel. We would highly appreciate if you could send us directly more details about that experience so we can... More

TJ S
Cambs
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 5 January 2012

The room was so large and really lovely. Very modern decor done in a good way. Large bathroom too. Service very good. The only downside was the little black hairs in the bed linen. I couldn't sleep inside the bed, I slept on top. I have no doubt though that the hotel would have sorted it, if I had asked.... More

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gahoppe
Denver
Contributor
17 reviews
9 helpful votes
5 of 5 stars Reviewed 29 November 2011

My company brought a group of 100 people from 20 countries to EGypt for a tour. We started at the Fairmont Hotel for two nights before heading out for a 7 day Nile Cruise. The Fairmont was the ideal property for us, close to the airport, many good restaurants, great pool areas and terrific service. The concierge staff was very... More

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Michael K
Cairo, Egypt
1 review
5 of 5 stars Reviewed 21 November 2011

I spent two months at the hotel on busniess, I looked at many hotels reviews before I finally booked at the Faimont, many of the reviews that I had read indicated the warm and friendlyness of the staff, I was extremely happy to to see that the reviews were correct, I have never had so many people call me by... More

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Fairmont Towers Executive Management, Director of E-business at Fairmont Towers Heliopolis, responded to this review
22 November 2011

Thank you for taking the time to post the above valuable review. We are delighted to know that you found our colleagues friendly and enjoyed our spacious rooms. We are so looking forward to welcoming you back at Fairmont Heliopolis & Towers soon. Best regards, Mohamed Hussein Director of E-business More

JeffGeff
London
Contributor
11 reviews
5 helpful votes
4 of 5 stars Reviewed 4 November 2011

Stayed here for 3 nights on business. Was allocated a twin room on arrival which was good as the room was extra large with lots of space. The room is pretty standard - nothing much to report here. What was excellent was the freshly squeezed juices in the lobby bar. Mango like I've never tasted. Strawberry, watermelon, pineapple ... Lovely!!... More

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vivekkmehta
Thane
Senior Contributor
29 reviews
10 helpful votes
5 of 5 stars Reviewed 4 November 2011
1
person found this review helpful

This time I chose to stay at Fairmount Towers. The room was spacious and have lot of amenities. The staff were extremely professional and helpful. Food & service was very good. It is a very good hotel with a large & bright Lobby. Lot of varied world cuisines to suit all tastes. My experience with this hotel was a memorable... More

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Daniel G
Niwot, Colorado
Top Contributor
86 reviews
68 helpful votes
4 of 5 stars Reviewed 22 October 2011
1
person found this review helpful

I have stayed at this Hotel six times since it opened and will continue to use it. The rooms are spacious and have lots of amenities. The service is good. The complex, including the Fairmont Hotel which used to be a Sheraton has numerous restaurants and most of them are quite good. The Thai and Japanese can be recommended, the... More

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Oldbolter
Surrey, UK
Contributor
17 reviews
18 helpful votes
4 of 5 stars Reviewed 22 October 2011
1
person found this review helpful

I nearly always stay near the airport but usually in the JW Marriott Cairo. This time my stay was at Fairmont Towers Heliopolis for a week. Fifth floor room was spacious & clean; staff were very friendly and attentive to needs throughout the hotel - genuinely I thought rather than forced. Lots of restaurants (8?) with varied world cuisines to... More

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wafaajou
london
Senior Reviewer
9 reviews
3 helpful votes
5 of 5 stars Reviewed 20 October 2011

I usually stay at the 4 seasons, this time i chose to be near the airport, got booked via expedia a signature room, on the fourth floor, the room was spacious, clean, quiet and really comfortable. the staff were very pleasant , extremely professional and helpful. I hardly left the hotel as the bar area is very good, the darts... More

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Fairmont Towers Executive Management, Director of E-Business at Fairmont Towers Heliopolis, responded to this review
25 October 2011

Thank you so much for your kind review. We are happy to learn that you liked our rooms and found our colleagues pleasant as well as professional and helpful. We do also appreciate your comments about the Signature Lounge and your hopes for our rooms to remain at the same status. In an effort to keep our guest rooms at... More

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Fairmont Towers Heliopolis Also Known As

  • Fairmont Hotel Cairo
  • Fairmont Cairo
  • Cairo Fairmont
Address: El Shaheed Sayed Zakaria Street from Uruba Street | Horreya, Heliopolis, Cairo 2480, Egypt

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