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Hilton Zamalek Residence

4.0 of 5
21 Mohamed Mazhar St. | Zamalek, Cairo 11211, Egypt (Formerly Safir Suites Zamalek)
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Ranked #15 of 123 hotels in Cairo
4.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    15
    18
    5
    1
    0
Date Rating
traveller2007
london
Senior Contributor
34 reviews
40 helpful votes
4 of 5 stars Reviewed 30 January 2012

I stayed here as my hosts in Cairo were long-term residents of the hotel. The location is great for Cairo - away from the really crazy traffic and with some of the best arty and funky shops just a walk away. The views from the sun deck, the gym and the higher rooms of the Nile are spectacular. The staff... More

Was this review helpful? Yes
Ahmed Salawi, General Manager at Hilton Zamalek Residence, responded to this review
1 February 2012

Thank you very much for your review on tripadisor, it is rewarding to see that you liked our hotel. I am also happy to know that you were satisfied with the services provided by our team, your review will serve as a motivator to all of them. I look forward to welcoming you once again at our hotel. Best regards.... More

maabdou2000
Fontana, California
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 16 January 2012

Actually the hotel is very clean. Has an excellent location, well secured. Rooms are big in space, clean but has an old furniture. All rooms has an excellent Nile view. The hotel might need more activities and services like shops or info.kiosk. I had a confirmation for Nile view deluxe room, but I have a feeling that the room I... More

Was this review helpful? Yes
Ahmed Salawi, General Manager at Hilton Zamalek Residence, responded to this review
23 January 2012

Thank you for your review on tripadvisor, I noticed that you - generally - liked our hotel, which is great to know. Allow me to clarify some of the points you mentioned: the added benefit of the Deluxe rooms are: the size of the room (35 sq. m), the View, and the size of the balcony, the standard rooms are... More

AdityaAsthana
Kanpur, India
2 reviews
2 helpful votes
5 of 5 stars Reviewed 26 December 2011

Hilton Zamalek is a very comfortable hotel. The best part is the spacious living area and decent kitchen. The view of the Nile is awesome. Try to take room number XX04 or XX05 above 5th floor. The balcony for these rooms is very wide and can seat around 8 people. The house keeping and front office staff is very polite... More

Was this review helpful? Yes
Ahmed Salawi, General Manager at Hilton Zamalek Residence, responded to this review
22 January 2012

Thank you very much for your review on tripadisor, it is rewarding to see that you liked our hotel. I am also happy to know that you were satisfied with the services provided by our team, your review will serve as a motivator to all of them. I look forward to welcoming you once again at our hotel. regards. Ahmed... More

Solo41-11
Glasgow, United Kingdom
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 24 October 2011
1
person found this review helpful

Having just returned from my second visit to Cairo in the last two months i have to say do not be put off by all that has happened there this year, i stayed this time at the Hilton and everyone was really lovely nothing was too much bother, the guest relations manager was outstanding. The hotel is still referred to... More

Was this review helpful? Yes
Ahmed Salawi, Manager at Hilton Zamalek Residence, responded to this review
26 October 2011

Thank you for your review on tripadvisor. I am glad to know that you liked our hotel and that you enjoyed your stay with us. I am also happy to know that you were satisfied with the services provided by our team, your review will serve as a motivator to all of them. I look forward to welcoming you once... More

Indigo1613
Manchester
Contributor
17 reviews
14 helpful votes
4 of 5 stars Reviewed 20 October 2011

My husband and I stayed in this hotel for 3 months, whilst he was working in Cairo. This was just before it joined the Hilton brand (they were preparing the sign just as we left). The hotel is in a very nice location by the Nile in the Zamalek district, which is occupied by many of the embassies. There are... More

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Ahmed Salawi, General Manager at Hilton Zamalek Residence, responded to this review
26 October 2011

Thank you for your review on tripadvisor. I am glad to know you enjoyed your stay and that liked our hotel. I am also happy to know that you were satisfied with the service provided by our team, your review will serve as a motivator to all of them. I look forward to welcoming you once again at our hotel.... More

NavyNole
Pensacola
Reviewer
4 reviews
4 helpful votes
5 of 5 stars Reviewed 4 August 2011

I lived in my Hilton residence for nearly four months and enjoyed it quite a bit. The security staff is manned 24/7, without dogs, but with hydraulic blockades. The reception staff is exceptionally friendly as is the guest services manager. The fitness center has all the basic necessities and the pool is very nice. The pool is on the East... More

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Ahmed Salawi, General Manager at Hilton Zamalek Residence, responded to this review
6 August 2011

Thank you very much for your review on tripadisor, it is rewarding to see that you liked our hotel, i am specifically pleased to see that you were satisfied with the service provided by our team, I will certainly share your review with these team member who will be motivated to know they were able to provide satisfactory service. I... More

mxavier
The Hague, The Netherlands
Senior Reviewer
10 reviews
5 helpful votes
4 of 5 stars Reviewed 29 July 2011

Stayed at this hotel for business in January, and have good things to say about it. The bedrooms are a bit outdated, but quite big and comfortable. I actually stayed in a suite with a colleague, so we had two big rooms, two bathrooms (1 of them was service), a huge living room and a nice kitchen. The cleaning however... More

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Ahmed Salawi, General Manager at Hilton Zamalek Residence, responded to this review
6 August 2011

Thank you for your review on tripadvisor following your stay at Hilton Zamalek Reisence Cairo. It is good to know that you - generally - enjoyed your stay with us and thank you for your valuable comments. Your comments and suggestions are valuable to us as they help us improve our services. I look forward to welcoming you once again... More

frequenttraveller674
Glasgow, United Kingdom
Senior Contributor
30 reviews
22 helpful votes
5 of 5 stars Reviewed 15 June 2011
1
person found this review helpful

I couldn't decided when booking to come here or book the Hilton Ramses nearer centre of town, but we decided on Zamalek as we thought it would be much quieter than Ramses. The welcome we received on check in was wonderful, Mohammed and another gent (whos name i cannot remember) was really warm and genuine. I have felt too many... More

Was this review helpful? Yes
Ahmed Salawi, General Manager at Hilton Zamalek Residence, responded to this review
19 June 2011

Many thanks for your fair and kind review on tripadvisor on your recent stay at our hotel. It is great to know that you enjoyed your stay and that you liked our hotel, specifically rewarding to read your positive comments on our staff members. Your comments will be shared with our concerned team members and i am sure it will... More

ehikmat
Montreal, Canada
1 review
4 of 5 stars Reviewed 28 March 2011

I have stayed about 20 days at Hilton Zamalek and i would definitely recommend it to anyone visiting Cairo. It's well located in Zamalek. A walk away from nice restaurants and cafe.Very safe and quiet compared to other areas of Cairo. The staff at the Hotel are friendly and welcoming. When i was there i was guided by Farida El-sawy,... More

Was this review helpful? Yes
Ahmed Salawi, General Manager at Hilton Zamalek Residence, responded to this review
19 June 2011

Thank you for taking the time to write your review of our hotel on tripadvisor. I am happy to know that you enjoyed your stay and that you liked our hotel. I look forward to welcoming you once again at the Hilton Zamalek Residence Cairo. regards. Ahmed El Salawi General Manager More

Hany_Hashem
Dubai, United Arab Emirates
1 review
3 of 5 stars Reviewed 7 March 2011

The hotel has got a great view on the Nile. Location in Zamalek is also great and very close to everywhere in Cairo... Staff are very good & service is generally good. Lobby is fantastic however rooms are old and must be refurbished... Housekeeping dept can do a better job so is F&B. Breakfast was not bad but was not... More

Was this review helpful? Yes
Ahmed Salawi, General Manager at Hilton Zamalek Residence, responded to this review
19 June 2011

Thank you for taking the time to write you review of our hotel on tripadvisor. It is rewarding to know that you enjoyed your stay with us and that you were generally satisfied with the service, your review will be shared with the relevant team members to ensure continuity and improvement in the areas you have highlighted. I look forward... More

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Hilton Zamalek Residence Also Known As

  • Safir Hotel Cairo
Address: 21 Mohamed Mazhar St. | Zamalek, Cairo 11211, Egypt (Formerly Safir Suites Zamalek)

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