This has to be one of the all-time crummiest Novotels anywhere. Check-in is a chaotic, understaffed process and is hijacked by locals who simply push in front of everyone and get served. There is no organised line-up for check-in so when they are busy the arrival process is a living hell, especially for people who only have a few hours... More

Excellent location, very friendly staff and good food: this hotel has potential indeed, but it needs to improve more (though it must be noted that there have been renovations works going on for some time - hence upgrades may be on their way). The rooms are nice but in need of maintenance and the level of cleanliness varies from room... More

I was in Egypt with work and only stayed here because it was close to the airport. The hotel security searched my bags and confiscated my Swiss army knife because it had a small 3" blade on it. I am being serious, they confiscated my pen knife on the grounds it was a 'security hazard' I complained but was dismissed... More

We stayed here for an airport transfer in March 2013 between domestic and international flights. Its location is absolutely top notch, no more than a 5 minute drive from the airport terminal using the free shuttle service. We found the shuttle service to be on time, professional and helpful; even bypassing much of the airport traffic snarl to get us... More

Good transfer hotel. Under construction at this time March 2013. Swimming pool closed. Rooms could be cleaner and need upgrading. Airport shuttle is free but not always on time. Free fast wifi in lobby and rooms.

happy with their food and service s but the left wasn't working. we were in first floor .overall satisfied shutter bus to the airport. .cash machine and tourism facilities are available too. No noise. I was with my family and used to be around the pool . reception staff can speak English .no Internet at room but free wiifii in... More

Positive: near airport and no noise of planes. free transfer. Wifi free in lobby. Bed confortable Negative: very old furniture. Not clean enough. Old carpet. Old sheets It is not 4 star but for a night it is fine Not Novotel standard Once more Novotel deny me points as I made reservation through booking when other hotels made. It is... More

Carry your own bags and put them through the X-Ray machine and check the screen yourself. Walked in hotel, no one on doors and collected my cases on th eother side of the X Ray machine??????? Checkin was ok and left to find your own way to the room etc. Rooms are improving each visit with some extra facilities. PS... More

My family and I stayed at the Novotel Hotel in the CIA. The front desk were highly competent and professional as they were very friendly. So too the IT sector. The restaurant was quite good with varity of choices as the staff was very professional and friendly. thank you very muchfor the pleasant stay.