This hotel is terrible!! The decoration is horrible! I was so afraid to be in bogota, considered one of the most dangerous cities in the world!! And when I arrive to my room, there was a gun painted in the wall!! Just disgusting!! Also, there was no elevator available and we have to carry our suitcases by ourselves!!. The service...
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Dear Guest
Thanks for your comments. Our hotel is an art Hotel and each of our rooms are decorated by a different artist, this might be the reason why you did not like the room assigned to you. We are working hard figuring out which rooms are most pleasant to our customers. Through our journey as hotelkeepers we have made...
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I went visiting my family down in Colombia and decided to spend my wedding anniversary at the art suites. I got the romantic/unforgettable package. Although the staff was overall very nice, the service was bad. This stay at the 104 art suites for me was unforgettable but for all the wrong reasons. The front desk manager called me 3 times...
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Dear Guest,
Thanks for your comments. This kind of feedbacks helps us improve our ways to achieve an excellent service. We have reviewed your case and our quality policies don't allow us to have unsatisfied customers. For this reason we are compensating you for what happened. We understand that you are not in Colombia so we will appreciate if you...
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Very stylish. Also very comfortable. I definitely recommend it.
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My expectations are always met with this very friendly Hotel. After 4 years of working and traveling consistently to Colombia, this is the only Hotel we stay at when visiting Bogota. The staff is super friendly, trustworthy and willing to go the extra mile. I have never had any issues, everyone knows me by my first name and our customers...
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position safe but so far from everything
perfect service. in the first room the shower didn't work and the gave me a superior room for the same price. quite noisy because they use to have party in the hotel.
for the price i would a much clean room.
good the breakfast.
the room was so big.
with two bathroom. the...
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I stayed here in late July. The rooms are suites with kitchenettes, nice size bathrooms, (Yes, bathroomS. There are 2!) living room, balcony and should really be called an apartment. The service at the front desk was very accommodating, day or night. Breakfast is included with cheerful morning greetings and smiles.
Drivers are available or they will call a cab...
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The staff tried to be good, they were sweet but totally inept. After asking for a change of towels three times on the phone and twice in person to reception I ended up having to raid the housekeping cart myself. The reception is also the bar, meeting area and breakfast room. The decor is very 90's but the main problem...
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Dear guest, thank you for your review. We're very sorry about your stay with us. About our staff we are improving our selection and training process to offer a better service every day. At this moment we have a very good staff to get that our guest feels like at home. The location is one of our strengths in this...
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Half eaten fruit in the fridge, tiny bathroom with only one towel, front desk inept, poor decoration. We had reserved for two nights and left after one. I would not recommend it to anyone
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I went to Bogota on a business trip with my wife and our little Yorky Terrier. We liked the style and comfort offered at this Hotel, with a great courteous and helpful staff, very nice, comfortable and clean Suites, delicious breakfast.
We also liked its quiet location in front of a park, we were also offered secured transportation at all...
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104 Art Suites is basically a nice, small hotel in one of Bogota’s safe areas, some 10 minutes driving distance to shopping malls, restaurant areas etc. Rooms are clean and organized like small apartments, with a kitchen area in your living room, a bedroom and a bath room. If you are an art lover, you might not really find a...
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