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Lancaster House

4.0 of 5
Paralela Autonorte #106B - 28 | Salida A La Paralela # 28 Bogotá, Bogota 11001, Colombia
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Lancaster House
Ranked #16 of 189 hotels in Bogota
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293 reviews from our community

    Trip type
Traveller rating
    213
    51
    18
    5
    6
Date Rating
Naples, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We stayed for 4 nights in August 2012. We arrived about 11:00 PM on Wednesday night, when I discovered that I had lost my wallet. I called American Express and they faxed to the hotel, the next day, guarantee of payment. The Lancaster House had no problem honoring my reservation even though I had no credit card or money, but... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review
20 May 2013

Dear KPJ99, We are glad to hear that your stay at the hotel was pleasant and that our staff was helpful in in your stressful situation. We hope to see you again soon. More

San Antonio, Texas
1 review
5 of 5 stars Reviewed 30 April 2013

While the Lancaster House evokes the splendor of the Art Deco Era, it offers modern conveniences. The staff was competent and did everything to make us feel at home. The food was great in both restaurants. The room was spacious and comfortable. The extras were the access keys, weekly coctail party, and the pianist (wonderful touch to any hotel).

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review
1 May 2013

Dear Mary Lou K, We are glad to learn that you enjoyed our Art Deco splendor and modern conveniences, our restaurants and most of all our service. We are certainly glad you chose us and hope to have you as our guest in the future. More

Fort Lauderdale, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 22 April 2013

I really enjoyed the Art Deco art pieces in the public area of the hotel. Every public space offers art. I ate at both restaurants and enjoyed them both. We were able to make arrangements for a driver for airport pick up and to take us to see some of the sites in Bogota. All of the staff we encounter... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review
23 April 2013

Dear Msanush, we are glad you enjoyed the art deco art in the public areas, as well as our food. We are glad you chose us and hope to see you again the next time you visit Bogota. More

Mexico City, Mexico
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 16 April 2013

although on their website and in the main pages for online booking they rate them as a 4 star hotel, they are far from it. The staff at reception is bad, no attitude and bad mood. I requested at least 5 times an iron to the hose keeping and to the reception and they hadnt any (for a 4 star... More

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See 6 more reviews by J0NAZ for Bogota
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review
18 April 2013

Dear Jonaz, As much as we want to be the perfect hotel for everyone, we know that no hotel can be all things to all guests. Different travelers value different things. We take great pride in our service and our facilities. As you see from our comments, our guests appreciate that we simply strive to have a cozy, warm, and... More

Albina
1 review
5 of 5 stars Reviewed 10 April 2013

It had been at least a year since my last visit. Went back and enjoyed new decor in both restaurants, new access keys and enjoyed the weekly cocktail party. Nice to see the hotel continues to update and add services. Will certainly go back again next time in Bogota.

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review
11 April 2013

Dear Dineshr649, It is with great pleasure we read your review. It is always rewarding to hear from repeat guests who appreciate the changes and upgrades we do. Thinking of our guest’s comfort is a driving force behind all of us at the hotel. We hope to see you again very soon. More

Denver, Colorado
1 review
5 of 5 stars Reviewed 2 April 2013

Lancaster House is a beautiful hotel with that evokes the splendor of the Art Deco era, but also offers modern conveniences. The service is excellent and the General Manager, Erick Trujillo, does everything he can to make guests feel at home. The rooms – well, suites – are well-appointed, spacious and comfortable. The restaurant serves good food and the bar... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review
3 April 2013

Dear TigreH, Thank you for the wonderful review. We are certainly pleased you chose us, and hope to welcome you back soon. More

Askov
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 March 2013

The service here is exceptional and the surroundings are very nice. The breakfast is excellent with a multitude of choices and the dining room is quite elegant. The location is a bit out of the way but taxi fare is cheap and cabs are readily available. There is a drug store a half block away and a small bottle shop/c-store... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review
14 March 2013

Dear Kulli48, we are pleased you felt our service was exceptional and that you enjoyed our breakfast buffet. We are certainly pleased you chose us and will be glad to welcome you the next time you come to Bogota. More

NY
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
Reviews in 27 cities Reviews in 27 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 March 2013

Checked in late at night, they had a bellboy brought our luggage up and showed us the room. Our room had a nice kitchen, living room, and a separated bed room and a bathroom. It was nice, clean, and spacious. Wi-Fi Internet was free and fast but only the living room area had strong enough signal for tablet. Wonderful breakfast... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review
4 March 2013

Dear Bill, Thank you for such a thorough review. It is these types of reviews that allow us to know where we are doing well, and were we can improve. Regarding the Hotel Insurance, we clearly state this in our website, as well as in OTAs. We are very pleased that you recommend us as a great base for touring... More

Bogota, Colombia
1 review
5 of 5 stars Reviewed 21 February 2013

I am from Israel, I was looking for a place to make the special party for my baby Brit milah. Colombian friends recommended me this hotel, I knew the place, I met the owner and had a good impression of him, his kindness, the place and also the employees. A few days after we made the event, with amazing service,... More

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MonicaGold, Public Relations Manager at Lancaster House, responded to this review
26 February 2013

Dear Eliezer F, We are pleased to hear that your family event was a success, that you felt at home and enjoyed our service and food. We hope to be able to help you celebrate more simjas. More

New York City, New York
1 review
5 of 5 stars Reviewed 21 February 2013

I recently stayed at this hotel and I had one of the best experiences in Bogota, I'd definitely go with another image of this country, the Lancaster Hotel team is the best I have ever visited, let alone the fantastic choice of food as general desire to return soon, fully recomedable to anyone thinking of visiting Bogota .loved it

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review
21 February 2013

Dear Ken401, We are pleased to learn that your stay at Lancaster House was a great experience for you and your family. It’s nice to learn that you leave Colombia with a positive image. It was a pleasure having all of you and we hope to see you again soon. More

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Additional Information about Lancaster House

Also Known As:
Lancaster House Hotel
Lancaster House Hotel Bogota
Lancaster Hotel Bogota
Address: Paralela Autonorte #106B - 28 | Salida A La Paralela # 28 Bogotá, Bogota 11001, Colombia
Phone Number:
Region: Colombia > Bogota
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Best Value Hotels in Bogota
#11 Luxury Hotels in Bogota
#14 Business Hotels in Bogota
#15 Family Hotels in Bogota
Price Range:
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A trendy, seven-story, boutique art deco hotel in the upscale neighborhood of Chico-Navarra, in northern Bogota. Lancaster House is ideal for families, business guests and those needing extended stay services. Hotel offers 55 suites, 2 restaurants, gym, sauna, business center, 6 event rooms, concierge desk, secure parking, complimentary Wi-Fi, bar, 24 hour room service. All suites are non-smoking. Small dogs allowed. ... more   less 
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Lancaster House
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