Fastio and Lorena both speak fluent English. The Hotel is clean and all the staff are incredibly helpful. I arrived in Bogata quite sick. Lorena called a Dr. to my room, translated my english to the Dr. - Dr. diagnosed me and perscriped med's which Lorena went out and purchased for me!! She wrote Dr.'s instructions out for me in...
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Dear Mr. Scalan, Thank you for taking the time to write, we are always eager to hear from our guests. We are very pleased to read your review. We are pleased to hear Lorena, Fausto and all our staff helped you with your mediacal needs and made you feel at home while you stayed with us. We strive on providng...
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The Lancaster House represents excellent value.
Negatives
1) The only nit-picking criticism I can mention is that some of the furniture is dated. That said, an argument exists that this contributes to the character of the hotel.
Positives
1) The staff are exceptionally friendly and exceedingly helpful. As but one example, when I asked where I could find a small...
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Thank you for taking the time to write, we are always eager to hear from our guests. We are very pleased to read the great review. We are certainly pleased you chose us, and hope to welcome you back very soon.
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I spent a few good days in Bogota recently. My stay at Lancaster House was part of the nice memories I take back with me. Nice people, very nice rooms, great food. I was quite surprised with the spaces and the decor. A unique property!
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Thank you for your comments, we are always eager to hear from our guests. We are pleased to hear that your stay with us was a pleasant one. We are proud to have the most spacious suites in Bogota, a team that focuses on providing first class service to our guests and a chef who brings the best of international...
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We spent two nights at the Lancaster House and found it to be very nice. It is an older property, but the suites are very spacious and comfortable. We had a kitchenette and living area in addition to a separate bedroom. We felt the space could have been better utilized by increasing the size of the bathroom and decreasing the...
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Thank you for taking the time to write, we are eager to hear from our guests. We are glad to hear you had a nice stay with us and that our staff was helpful. We hope to have you as our guest the next time you come to Bogota.
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Did not check out any of the amentities, I was just looking for a reasonably priced hotel for an overnight. This hotel exceeded all my expectations. It might be a wee bit far from the business centre of town, but, like I say, I was "in transit". Very nice rooms. Free internet.
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Dear Bruce, thank you for writing, we are always eager to her from our guests. We are glad our hotel exceeded your expectations. He hope to have you as our guest the next time you come to Bogota either in-transit or for a longer stay.
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Spent few days in Bogpta with a business partner and the people at the Lancaster House made it memorable. Kind, helpful and always smiling. Plus, the rooms were superb: large, comfy, well decorate. Quaint little gym with a nice roof decor, and cozy bar with a nice fireplace and also a very cool roof. I am quite please to have...
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Dear Mr. Tempelton, Thank you for taking the time to write, we are always eager to hear from our guests. We strive on providing a pesonalized service to our guests, so we are pleased to know you enjoyed your stay with us, found our staff friendly and helpful, our rooms superb, and enjoyed our gym as well as our cozy...
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The hotel was conveniently located and the staff was A+. My wife and I both greatly enjoyed our stay.
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Dear Josh,
Thank you for taking the time to write, we are always eager to hear from our guests. We are plased to know thata you enjoyed your stay with us. We hope to have you as our guest again the next time you come to Bogota.
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This hotel is one of the best we have ever been in. The most friendly staff will help you with every need that you may have. The rooms are very clean and well taking care off.
For the quality of the rooms and the service you can't get better price.
We would recommend this place to all
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Dear Tom,
Thank you for taking the time to write, we are always eager to hear from our guests. It is gratifying for us to know that while you stayed with us you felt at home. This is a great compliment asour aim is to make each of our guest feel at home. A personalised service provided by a friendlu...
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This was one of my best trips to Bogota ever. The staff at the Lancaster House was available
to take care of anything you could dream of. Great place to stay. The room was a suite with every amenity you could imagine. If you needed transportation they were there for you.
Safe and secure as well as a great location....
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Dear David,
Thank you for taking the time to write a comment. We are always eaget to hear from our guests. We are pleased to know that our staff was able to provide you with the service you expected. It will be our pleasure to have you back as our guest the next time you come to Bogota.
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Lancaster House is a smaller hotel, very well situated. I found the suites specially practical since I like to keep fruit, etc in the refrigerator. I also liked the extra space. Breakfast and service were very good. I would stay there again and would recommend it for anyone visiting Bogotá either for business or pleasure.
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Dear Juan,
Thank you for taking the time to write a comment. We are always eaget to hear from our guests. We are glad you found our suties practical and ample, our breakfast buffet good and our services very good. We would like to have you back as our guest the next time you are in Bogota.
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