The renovation of this hotel is nearly complete. The remainder of the main lobby opened as we left. The decor is attractive and contemporary. The desk staff were all very helpful and courteous. Our room was attractive and comfortable and the view of the mountains was lovely. Our only complaint was regarding the attention of the wait staff in the... More

A potentially five star experience, dragged down by maintenance problems. Had an updated suite, large, well decorated, plasma viewable from bed and couch, handsome bathroom. But: the toilet broke, the TV channel control system crashed about five times in three days, the windows were being washed with noxious chemicals that made it impossible to be in the room, and yes...... More

After staying at the Bogota Plaza in Bogota, Colombia I would definitely not stay at Hacienda Royal again. The lobby and building is very nice but the rooms and general experience are nothing 'royal' or worth experiencing again. The main positive item to note is that Hacienda Royal is connected to a large local mall which gives you something to... More

This hotel was chosen by the company I was visiting because it is in a safe area and the mall attached provides easy access to anything a traveler might want. There is a beautiful little park/church/restaurant area just a few blocks walk. It is safe to walk in this area. There is a military base within 1/2 mile which I... More

This is for me one of the worst hotels I have ever been to based only on the fact that there is so much noise that it is impossible to get some descent sleep. There is no sound isolation in between the rooms so you have a live broadcast from the next neighbours romantic adventures. The cars on the street... More

Nice hotel, extremely well located. However, I agree with the other comment: They are not completely honest regarding to service and extra charges. I stayed there for one night and the next day they charged me for toiletries that were supposed to be "extra". The key issue is that they don't let you know that they have an extra cost.... More

I have stayed at this hotel on two ocassions and I've chosen it mainly due to its location. It's a very nice hotel in one of the best residential areas in Bogota and it's connected to the Shopping Mall Hacienda Santa Barbara. This shopping mall was a conversion of the old Hacienda Santa Barbara since this part of the city... More

This hotel is easy to find on the net and is located in a quite part of Bogota. It is quite far from the airport and downtown, but relatively close to Zona Rosa and other places to go out (some even walking distance). The neighborhood is residential. The hotel seem safe with pretty good security. Service is a little un-even... More