Dear our valued Guest, First of all thanks a lot for your feedback which we really appreciate even with its negativity, our Hotel is dated to 30 years and this will explain your surprise about the bathrooms and bedrooms furniture but we always try to make up this by our tip top service and treatment towards our guests. However, your... More

Dear our Valued Guest, First of all and on behalf of Sheraton Damascus Team, I would like to thank you for your expensive time spent in writing us your feedback. It is our utmost happiness that your stay was beyond your expectations, and that you enjoyed each and every details in our premises. Your other comments will be considered to... More

Dear our valued Guest, on behalf of our entire Team, i really appreciate all your comments, and we are so proud to have a repeat Guest like you in our premises, knowing that we will take a good care of your mentioned details and we promise to improve the all very soon. we look forward to welcome you again and... More

Dear Guest, First of all thanks alot for your feedback, your comments are highly appreciated and will be taken into consideration. Regarding the outdated rooms, it is my pleasure to inform that our Renovation project is approaching and you will see the difference in your future stays. again we thank you for your trust in Sheraton and we look forward... More

Dear our Valued Guest, I would like to thank you very much for your nice comments about our Hotel , Service and Staff which are really a high credit for us and we do appreciate. we remain always at your service and we look forward to welcome you again and again at the Sheraton Damascus Hotel More

Dear our valued Guest, First of all I would like to thank you for your precious time spent in writing us your detailed feedback, which we really appreciate. It was our pleasure that you chose us when you missed your flight which gave us the opportunity to indulge you with our services, and as you said, Damascus is truly the... More

Dear Guest, First of all let me thank you for your precious time dedicated to write us your feedback. It is our pleasure that you have enjoyed your stay in our warm cozy Hotel, and that you were indulged by our nice staff & services. moreover we are extremely happy that even your outside Hotel Tour was enjoyable for you.... More

Thanks alot for your comment about our Hotel, which is realy appreciated and encourages us to improve our services more and more. looking forward to welcoming you again in the Sheraton Damascus Hotel More

Dear Jinks_eng, First of all, I would like to thank your detailed feedback which is very valuable for us in developing and improving our services. Your both comments wither positive or negative are highly appreciated, we have well noted that we need to improve our services regarding internet and Mini Bar Billing. please be sure that we are currently working... More