Unfriendly staff, pathetic service, even had to wait for 2hrs after 2pm for Check-in. Did refill the free coffee, tea tray every day and poor room service even after 5 calls they did not refill the two bottles of they are suppose to give

the service was extreemly bad ,an me and my wife had so many issues 1- room service stole my wife's slippers and when she called reception to complain they laughed at her and promised to call back and that never happened 2-when my wife went to the hair salon at -4 level and she wanted to set an appointment they... More

On our recent trip to Turkey, the trip included joining a tour and independent travel, we stayed at numerous hotels all with very similar attributes. These hotels are all considered four or five star. So as not to be repetitive I am going to explain that we found that the hotels cannot be compared to the North American standard. That... More

We stayed at this hotel at the start and finish of our coach tour through Turkey. The location leaves a bit to be desired being in amongst the car repairers and tyre shops and being so far away from the "old" part of Istanbul. Check in was quick and efficient and the rooms were clean and fresh. We made use... More

We stayed at this hotel April 17-20th. We took a tour of Turkey with Neon Tours and this was the hotel they used to start the tour. We were coming in a day ahead of the tour to enjoy more time in Istanbul. We were shocked with the location of this hotel amidst auto repair shops and car parks. There... More

We were greeted on arrival by Selchuk the bellboy outside on the hotel steps, his genuine smile and welcome made us feel at home at once. The reception was equally welcoming and efficient, we booked a standard double room non smoking, we were offered an upgrade on the 12 th floor and was told it was a quite room but... More

This is a first class tourist hotel with all the amenities you would expect. We stayed here two nights. Rooms are clean and quiet.The only issue we had is the location is a bit remote for the main tourist sites in Istanbul.There really isn't a lot around this area for tourists to enjoy.

We spent three nights at the start of a tour and one night at the end of the tour here and overall were quite happy with it. As per other reviews, the street in which it is located does not do it justice and enough has been said about that. The location does, however make for easy access to many... More

Stayed twice within the same week with a group, and both times the rooms have mould and stink badly. Beds were comfortable, but that is the only good thing I can say about the rooms. Breakfast in the restaurant is good, however, very busy.