The check in and check out in club floors was very professional & done with ease. The location is on the main road of Colombo and accessing other tourist places or malls in Colombo was easy. The club floor offered some great deals. The club suite rooms were great and met each and every need of a tourist to the... More

I had been to colombo for two occasions as a part of an official trip for almost 1 month each time and fortunately I stayed in Cinnamon Grand Colombo. Inspite of the hotel being close to my office, the location was also very close to the sea beach as well as well connected to all the places. The room was... More

In the rooms, small things like offering a range of pillow options makes you feel really valued. Everyone on the staff is very friendly from the moment you walk through the door. The hotel is worth a visit just for the buffet spread! Food is fresh, diverse, and delicious. Make sure to check out the bar by the pool...

It all depends what you want. The restaurants in this hotel belong to the best in Colombo. The service is acceptable. The location is good; the view is zero and too many rooms, elevators are not renovated yet. So if you don’t need the (truly excellent!) restaurants you better stay at the Cinnamon Lakeside. (… and the wifi is a... More

This is a large hotel ( 500 + rooms) in the heart of the city with multiple restaurants and a host of modern amenities & facilities. The hotel staff was professional and courteous ; my entire stay was trouble –free. The check-in and check-out was prompt and efficient. The room itself was cozy , compact , conformable and self-contained (... More

Selecting Cinnamon Grand was the best choice ! I had a short stay which was my first. I called the front desk to reserve a room. I only had to give my day of arrival to a lady by the name Deepika and every tiny detail was taken care of. The service was amazing, from the welcome to the goodbye.... More

Excellent in all aspects and is highly recommend for formal and private functions. Conveniently located on the Galle Road with ample parking and easy access to the heart of Colombo. The crescat shopping mall next door is another advantage which is easily accessible from the hotel itself. The hotel also consist of a residential complex for long stays.

After 2 hours of phaffing about trying to sort out Internet access I was eventually moved to another room. Apologies greatly accepted but what they didn't tell me was I was next door to a Saudi air crew who were obviously making the most of their time in Colombo. After several calls, the duty manager finally arrived at 3 in... More

Pros : - Great location - Amazing choice of restaurants - shopping centre attached - good meeting facilities Cons: - rude and clueless front office staff. Checkout is a hellish experience - room decor reminds you of the '70s. Boring, drab and lacks character - staff who are generally untrained. Example, when you walk into the restaurant for breakfast, instead... More