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Islamabad Serena Hotel

Khayaban-e-Suhrawardy, Islamabad 44000, Pakistan
Hotel amenities
Ranked #1 of 11 hotels in Islamabad
4.5 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    33
    21
    6
    0
    1
Date Rating
boybanker
Washington DC, District of Columbia
Contributor
15 reviews
14 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW

A modern hotel, with comfortable rooms and multiple restaurant choices, the Islamabad Serena is an island of calm during your visit to Islamabad. Located right beside the diplomatic and government zone, it's convenient to where you'll visit on business. The hotel is beautifully built, with marble, brass and carpets reflecting local tradition interpreted for a modern five-star hotel. Staff are... More

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Faisal K
Islamabad
2 reviews
3 helpful votes
5 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

I spent a month and did not felt that am in staying in the hotel room. The true strength of Serena is there employees. everybody is pearl within hotel, the valet, doorman, bellboy, reception staff, guest relations officer, housekeeping attendant, restaurant staff and the security officer. Excellent maintained product, amazing Spa and pool great food. I would suggest Serena to... More

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Mominart
Islamabad, Pakistan
Contributor
11 reviews
5 helpful votes
5 of 5 stars Reviewed 6 January 2012
2
people found this review helpful

Has a huge pool and great food . Shops are a bit overpriced but the accomadation is truly amazing. I would suggest Serena to people . Its an absolute beauty and personally it doesn't look like a part of Pakistan... Thumbs up to the staff and architect !! The price is high but it's worth it More

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cosagal
lahore
Reviewer
5 reviews
6 helpful votes
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

I would say that this is one of the best hotels in Pakistan. It is very clean and is beautiful. However, the food isn't very good. It is clean ,hygienic food but it is kind of bland. Otherwise it's a fun hotel with lots of things to do. Their spa is great!!! More

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helenmcd
Australia
Senior Reviewer
6 reviews
7 helpful votes
4 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

I stayed at the Serena for a week while attending a conference.Everything went smoothly and the staff were polite, helpful and friendly. I hired one of the hotel limousines to do some shopping and the driver was helpful and pleasant. A hotel car also picked me up from the airport and this service was efficient and just what was needed... More

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rehanhaque
Karachi, Pakistan
Contributor
20 reviews
14 helpful votes
5 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

My last stay here was in February 2011, and not a very satisfied one. However, after experiencing Marriott ISD, I decided to return to Serena ISD this time in December. This was my best stay at Serena ISD in the last 4 times. Everything clicked well. The room, the breakfast, the room service, the reception staff, and most importantly, the... More

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James M
Johannesburg, South Africa
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 3 December 2011
3
people found this review helpful

Was a pleasant surprise to come to know of Serena hotel in Islamabad, I like the Serena group of hotels and I have been in several of them in several countries. As all the Serena, the hotel is cured in all the details also the smallest ones for guests best comfort, food always international with a pleasant indigenous touch, a... More

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Curzongirl
London, United Kingdom
Contributor
13 reviews
7 helpful votes
4 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

Decent hotel but souless. Not much options in Islamabad so I stay there due to lack of other good options. Clean and gleaming marble everywhere. Expensive. More

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TonyB_au
Melbourne, Australia
Top Contributor
57 reviews
85 helpful votes
5 of 5 stars Reviewed 9 November 2011
3
people found this review helpful

This is the third time I've stayed there and it's excellent. Rooms are great, facilities are very good, food is good. Everything is good. Security is second to none. Only issue was that they gave me the wrong room at checkin but that was quickly fixed. I'd stay here again. More

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nasirhafeez1
Multan, Punjab, Pakistan
Contributor
15 reviews
13 helpful votes
5 of 5 stars Reviewed 4 November 2011
2
people found this review helpful

The Islamabad Serena Hotel stands at the foot of the Margalla Hills, on fourteen acres of land, with beautiful gardens and serene water shore of the Rawal Lake in close proximity, next to the Diplomatic Enclave. The architecture and interiors of this fabulous Hotel building is a mere reflection of typical Pakistani cultural heritage depicting the skills and craftsmanship of... More

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