Picked this hotel (and a superior room) based on TripAdvisor comments, and it turned out very disappointing. Besides being out of the way relative to the activity along the river, the beds were so hard that we even thought about sleeping on top of all our clothes in our bags and the bathroom towels to get a little relief. The... More

We had read the reviews about the cockroaches and were concerned enough to ask our tour company to change hotels. This request turned out to be complicated, so we decided to give it a try. I am pleased to say that we really enjoyed our stay here. First of all, the place was very clean--no bugs of any kind. Our... More

Stayed here only one night for business early Jan 2013. Rooms were large and seemingly clean. Solid nice wooden furniture, which included a rock hard fiber (coconut husk or similar) filled mattress. Once evening came though, the cockroaches came out to play. I killed 3 in the short time I was in the room before going to sleep that night.... More

A tired hotel. This hotel supports smoking and non smoking rooms. The stench of stale smoke was quite overwhelming when we left the lift and headed to our room. We had to ask for another room that was a non smoking room lucky there was one room left. The rooms are large and clean but was showing its age with... More

I stayed in this hotel 2 times, the 1st time is in Nov., 2012 for 5 night, the 2nd time is in Jan.,2013 for 5 nights as well. Both trips stayed on their exectutive floor. The last night of the 1st trip I stayed, the crockroach's legs were found on the towl as well as one running corckroach, afterwards I... More

At first glance this elegant looking hotel will impress you. Walk thru the front door, however and the story changes. Arriving mid afternoon, tired after a long flight, we were told we would have to wait an hour for our room to be made ready. When we finally got there we found a number of issues that just made staying... More

I paid $70/night for a business trip of 7 days. The hotel is right next to the business district, so it was very convenient for me. The room was average and i found a cockroach on the 4 night in the room. Housekeeping and room service is good and prompt. The restaurants are good, they have a evening buffet for... More

The room is big and comfortable. There's a jacuzzi bathtub in the room. But I feel the jacuzzi is not meant for asian size. I had some trouble trying to get the water jet on my body. Maybe it's for bigger sized people. And there's a big breakfast spread. A good place for business meetings.

Having superb hotel experiences throughou Vietnam and Cambodia, this hotel was a bit of a let down. The bedside lighting controls (one side only) were uneccesarily confusing, so that I had to try all the switches with various lights going on and off until I found the correct combination. My wife, who had dropped of earlier, was unamused by the... More