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Hilton Baku

5.0 of 5
1B Azadlig Avenue,, Baku AZ1000, Azerbaijan
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Hilton Baku
Ranked #7 of 82 hotels in Baku
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93 reviews from our community

    Trip type
Traveller rating
    31
    41
    15
    5
    1
Date Rating
Sussex, UK
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

I have stayed here twice and the hotel really is outstanding. It is very impressive both inside and out. The rooms are large and comfortable with air conditioning that works, the staff are great. The hotel is ideally located on the large waterfront promenade which is lovely for a walk. The highlight for me is the pool/spa on the 23rd... More

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Limerick, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 May 2013

This hotel is remarkable and from registration to the room is seamless. The food is excellent and only one fault - the service in the bar is a bit too slow. The lifts are fabulous and the rooms are excellent.

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TolgaAytan, Manager at Hilton Baku, responded to this review
17 May 2013

Dear Dermot H, Thank you very much for having selected our Hilton Baku for your stay in the city and posted this review. We are grateful for your valuable feedback that you have provided. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every respect. Your comments regarding... More

Lucerne, Switzerland
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 12 May 2013

This Hilton is bang in the center of all the must see, eat , party places in Baku. The views from any room are fantastic. You have the sea in front you the flame towers behind you. The service is equally good and friendly. The rooms are well appointed, bright and have all amenities. The staff are friendly and always... More

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See 2 more reviews by Vivian M for Baku
TolgaAytan, Manager at Hilton Baku, responded to this review
17 May 2013

Dear Vivivan M, Thank you very much for having selected our Hilton Baku.I am really happy to read that you were satisfied with your stay with us. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Looking forward to welcoming you back to our hotel, and to any of the many Hilton family of... More

Chelmsford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 28 April 2013 via mobile

As it was a special occasion we decided to have pre dinner cocktails in the 360degree bar in top of the Baku Hilton. The Lounge was delightful and the view just before sun set superb. What was a disappointment was the appalling service. It took over Half an hour from ordering until our drinks arrived. True it gave us time... More

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TolgaAytan, Manager at Hilton Baku, responded to this review
17 May 2013

Dear Jacaranda 88, Thank you very much for taking the time to write us a review. I am happy to read that you found our facilities and services to your satisfaction with the exception of service at the bar. Your comments have been shared with the Food & Beverage Manager and the bar team and corrective actions will be taken... More

Baku
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 April 2013 via mobile

What made me crazy is the absence of a free wifi in the rooms. Service were the most terrible I've ever seen in my life. Prices were as if in Monaco but quality is like third class Chinese fake. People working in the hotels have no idea what the hotel service means

Was this review helpful? Yes 1
TolgaAytan, Manager at Hilton Baku, responded to this review
1 May 2013

Dear Guest, First of all i would like to thank you for having selected our Hilton Baku and posted this review. I am sorry to read that you were not satisfied with your stay.Please accept my sincere apologies. While I understand your point of view about free Internet we will not be able to provide this service free of charge... More

Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 April 2013

Nice rooms for a Hilton and I upgraded myself to the 2nd category of rooms which was spacious and well worth it. the breakfast selection is average and does not include a healthy option. The revolving bar up top is nice but i get quiet dizzy so was not for me.

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TolgaAytan, Manager at Hilton Baku, responded to this review
23 April 2013

Dear Guest, Thank you very much for having selected our Hilton Baku for your stay in the city and posted this review. We are grateful for your valuable feedback that you have provided. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every respect. We will continue training... More

2 reviews
5 of 5 stars Reviewed 9 April 2013 via mobile

I have to say that this is one of my top 5* hotels I've stayed in. The room and bathroom are clean. The staff are friendly and speak very well English. The hotel has a 360 rotating bar which shows beautiful views of Baku. The mall and the Cornish are just a cross the street. Downtown is about a 15... More

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TolgaAytan, Manager at Hilton Baku, responded to this review
12 April 2013

Dear Guest, Thank you very much for having stayed at the Hilton Baku, and also for having posted your review. It is a great pleasure that you were generally very satisfied with your stay.I was also happy to learn that our team members and services met with your needs and hope that all the other aspects of your visit were... More

Baku, Azerbaijan
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 4 cities Reviews in 4 cities
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed 5 April 2013

I had a business meeting in Hilton hotel, Onyx room. It's a really high level of services provided by the experienced personnel. Good facilitation, nice house keeping, ventilation. Good lunch with in-time waitress service. So the hotel really very well prepared to host business conferences, meetings, training etc.

Was this review helpful? Yes 1
See 12 more reviews by SNR79 for Baku
TolgaAytan, Manager at Hilton Baku, responded to this review
9 April 2013

Dear Guest, Thank you for your positive comments on Tripadvisor. I hereby would like to express my pleasure to see that you have enjoyed your overall stay at Hilton Baku as this motivates us to do better in the future. We will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family... More

Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 April 2013 via mobile

If you are travelling baku for business this is one of the best hotels. Central location and beatiful view of caspian sea greets you when you woke up. the breakfast buffet could have been improved but the current situation is fine frankly speaking.

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TolgaAytan, Manager at Hilton Baku, responded to this review
5 April 2013

Dear Srdrmmc, Thank you very much for having selected our Hilton Baku for your stay in the city and posted this review.We are happy to see that you enjoyed your stay in our hotel and we would like to thank you for your valuable comments, especially for the location and the view of our guest rooms..We will continue training our... More

Barcelos, Portugal
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 March 2013

Hilton Baku is a very good hotel, with good service, big rooms, very confortable beds, amazing spa, and an expensive 25th floor bar. The location is good, near the sea and 10min walking from old town. But this hotel could be in Baku, NYC or Sidney, there is no local atmosphere.

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TolgaAytan, Manager at Hilton Baku, responded to this review
1 April 2013

Dear Guest, Thank you very much for taking the time to write us a review. I am glad to hear that you had a pleasant stay with us and that the hotel design and facilities were of your convenience.We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Looking forward to welcoming you to the... More

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Additional Information about Hilton Baku

Address: 1B Azadlig Avenue,, Baku AZ1000, Azerbaijan
Phone Number:
Region: Azerbaijan > Absheron Region > Baku
Amenities:
Bar/Lounge Fitness Centre Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 82 hotels in Baku
Price Range: €€€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Conveniently located in the business, shopping, and entertainment district, Hilton Baku offers luxurious rooms & suites decorated with most noble materials. 25 story building with unrivalled views to the Caspian Sea and the city from the unique 360 revolving bar, Sky Grill restaurant and Executive Lounge. All rooms and suites have high speed internet access, coffee & tea making facilities, video on demand, floor to ceiling windows, and separate bath and shower. ... more   less 
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