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Sheraton Saigon Hotel & Towers

5.0 of 5
88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Hotel amenities
Sheraton Saigon Hotel & Towers
Ranked #19 of 322 hotels in Ho Chi Minh City
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752 reviews from our community

Traveller rating
    362
    280
    76
    27
    7
See reviews for
Families
106
 
Couples
240
 
Solo
57
 
Business
201
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

On holiday as a family of 4 all adults it suited us perfectly. The rooms were large and comfortable, decor a little dated. But well maintained always spotless. Perfect location as were able to walk everywhere. Staff were friendly and helpful. We took advantage of the pool, spa, rooftop bar and lounge, all excellent. Breakfast was fabulous. Walking in the... More

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See 5 more reviews by Chexz for Ho Chi Minh City
Honolulu, Hawaii
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013

This hotel is outstanding. I stayed at both the hotel and towers on different occasion. I've always used the Executive Lounge so haven't had the opportunity to try the breakfast buffet in the first floor.

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SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
16 May 2013

Dear Vanhseng, Thank you for sharing your stay experience with us. If your travel brings you back to Ho Chi Minh City, we trust you will once again choose to stay at Sheraton Saigon Hotel & Towers and that you can enjoy the breakfast at an international buffet restaurant with live carving, BBQ stations and variety of comfort food favorites... More

Quezon City, Philippines
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 May 2013

Excellent service from customer-oriented staff. Rooms and amenities are well-maintained. Offers a great view of the city, and is just a few steps away from some of the landmarks in District 1. For those that want to do a bit of shopping while in town, Saigon Square and Ben Thanh are fairly walkable from Sheraton. There's a convenience store right... More

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SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
16 May 2013

Dear paulaxgianna, Thank you for taking the time to post your review and for choosing to stay at the Sheraton Saigon Hotel & Towers. We are so thrilled to hear that you had an enjoyable stay with us. We greatly appreciate your feedback and we have certainly shared it with all our associates to show them that their efforts are... More

London, United Kingdom
Top Contributor
73 reviews 73 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 6 May 2013 via mobile

Just to be clear, we stayed in the Grand Tower which is slightly pricier than the main building, but so worth it. Modern, clean and on par with a Le Meridien or Westin. Beautifully styled rooms and above all, great service. It really is the staff that make this work; they make you feel really welcome and help you out... More

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See 8 more reviews by santosdiego for Ho Chi Minh City
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
14 May 2013

Dear santosdiego, Thank you for sharing your valuable comment, We were delighted to hear that you had great experience during your stay with us. It is great to hear that you found our staff helpful. The team at Sheraton Saigon Hotel & Towers is always committed to providing the highest level of customer service to each and every one of... More

Bangkok, Thailand
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 May 2013

This is a very regular hotel - Good location, reasonable views and food. Was part of a group booking so probably did not find any extra personal touch. They offered me twin bed - when I had a confirmed king size booking - which was ultimately rectified. Breakfast service seemed poor to me. Visited the Park Hyatt for a meal... More

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SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
14 May 2013

Dear SANBAT, Thank you for taking your time to post the comment on TripAdvisor, We are happy that you found the hotel in such a good location. We really strive to achieve operational excellence but if we failed in our delivery, please accept our sincere apologies. We have noted your comments regarding the service during your breakfast. This feedback has... More

Newton, Massachusetts, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 May 2013

Returning to the place of my birth more than three decades later, I couldn't have asked for a better location; this hotel is right in the heart of the financial/main tourist area of the city. Beautiful lobby and well appointed rooms. Bathrooms were quite spacious and modern. Request a room with the view of the river as it's spectacular. Rooms... More

Was this review helpful? Yes 1
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
14 May 2013

Dear David N, Thank you for your outstanding comments and for choosing Sheraton Saigon as your hotel of choice in Ho Chi Minh City. We are delighted that you had such an enjoyable stay at our hotel, including all the facilities and location. We would like to recommend you to try our Grand Tower when your next travel back to... More

Sydney, Australia
Contributor
18 reviews 18 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 May 2013

The beautifully appointed hotel provided superb service and attention to detail. Nothing was a bother and it was centrally located. A buffet was provided each evening and was superb plus at a cost of $35 per person plus an additional discount was offered for Sheraton SPG members, in addition to a free gift as a thankyou for staying with them.... More

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See 2 more reviews by Nanette T for Ho Chi Minh City
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
8 May 2013

Dear Nanette T, Thank you for sharing your comments with us. We are glad to hear that your overall experience was positive from dining in the restaurants to the rooms, as well as our high level of service at the hotel. Once again, thank you for your positive feedback and we hope you will choose Sheraton Saigon again if your... More

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 May 2013

We stayed in the Grand Tower (newer part of hotel) in a 1 bedroom, 2 bathroom suite with balcony. Without a doubt the most wonderful, comfortable bed, but the best pillows I have ever slept on, including my own, I wanted to take it home. Service was great, room was super clean, bed changed every day, free internet. . .... More

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SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
8 May 2013

Dear Travelbud9330, Thank you for choosing us and sharing your wonderful comments. We are so thrilled to hear how much you enjoyed your stay at Sheraton Saigon, especially the room facilities and the services provided during your visit. We trust you will once again back to Sheraton Saigon Hotel & Towers when your travel plan brings you back to Ho... More

Bagnolo Cremasco, Italy
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 May 2013

I have been in this hotel for a week on a business trip. The hotel is located in central position and it is easy to go out for a walk and reach many tourist places such as the Theatre and the Cathedral. Room are clean and equipped with all comfort as all sheraton hotels. The roof restaurant as well as... More

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SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
8 May 2013

Dear Monica G, Thank you for taking your time to post your positive feedback regarding your recent stay with us. We are happy that that we were able to provide such an outstanding service and that your stay exceeded your expectation. We have shared this wonderful feedback to our team. We are always committed to providing the highest quality of... More

Bangkok
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 May 2013

Made direct booking with the SPG web site which offered the right package I was looking for. This hotel is ideally locate and location alone will be the deal maker. Right on the center of HCM with easy walking distance to many of the attractions and happenings. If that's is the major reason to stay, then look no further. The... More

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SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
8 May 2013

Dear bom2535, Thank you for taking your time to share your feedback at Sheraton Saigon Hotel & Towers. We are pleased to know that our services as well as benefits offered from our Hotel that met your expectation. We have noted your comment regarding cold coffee and the condition of air-conditioning. This has been raised to our relevant departments and... More

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Additional Information about Sheraton Saigon Hotel & Towers

Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Saigon Hotel
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton
Sheraton Saigon
Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar/Lounge Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Ho Chi Minh City
#11 Luxury Hotels in Ho Chi Minh City
#12 Family Hotels in Ho Chi Minh City
Price Range: €€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located in the heart of Ho Chi Minh City’s vibrant business and entertainment district, Sheraton Saigon Hotel & Towers is a haven of convenience, connecting you with colleagues and friends. Conduct business meetings in style or enjoy the sights and sounds of the city in our central location. ... more   less 
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