I wish I could stay longer.... because this is a hotel I wish to find wherever I travel. I have been welcomed by the very friendly concierge, upgraded to the suite and I feel their attitude is genuine. On the top of that I get the copy of my local newspaper I would never ever imagine to find in Vietnam.... More

I stayed in one of the smaller detached villas which are only feet above the water. It was probably a 100m walk from my door to the inside of the hotel. This could pose a problem is raining or you don't like walking. Sunset was just amazing. Pool was fantastic with excellent service. Nice little coffee shop down the road... More

the room is clean and nice, everything looks new inside and i find there everything needed. breakfast very good the staff are very helpfull and always with smile. the hotel is on the lake and need taxi to go to the old city.

I stayed at the Hanoi Intercon in May, 2013. Pro's: * Great physical environment, wonderful buildings right on top of the water * The gym/sauna/steam room were also very nice * Room was comfortable and clean In the middle: * location is approx. 3km from town, great if you want to get away from it all, not so great if... More

The hotel setting is very picturesque set as it is over and around the water. Checkin was handled very efficiently and the rooms are well appointed, clean and comfortable. Service is exceptional throughout the hotel. Taxis were readily available for an evening jaunt into the Old Quarter. The local currency (dong) can be confusing as the exchange rate is approx... More

I stayed at InterContinental Hanoi Westlake for 3 days during a business trip to Vietnam. I truly enjoyed my stay at this hotel! Booking was pretty easy and also try to organise airport pick up service. Hotel staff replied my request very quickly and also offered the club InterContinental package to me. I am so glad I did take the... More

We stayed 2 weeks at this hotel. The graceful structure with its pathways and islands in the West Lake is picturesque. The area is much quieter the Old Quarter hotels where we have stayed in the past. The staff are probably the most gracious I have ever met, and the service is impeccable. The floors have had a lot of... More

Most will find this hotel a pleasant escape from the hustle and bustle of Hanoi. Easy to walk around parts of the lake with various coffee shops,cafes and bars dotted around. Around 3 to 4 dollars to the Old Quarter by taxi, on occasions the taxi's will take advantage of a purported lack of change but you are likely to... More

The suspicious hotel area are surrounding by lakes and water, mixed with street night view, the exotic surrounding and beautiful garden are appealing. Friendly service and hospitality also made this hotel very homely. Planted flowers with various choices of tables and chairs relaxed the pace of urban life!