Being a frequent traveler, I have stayed in many hotels around the world. The staff at Meracus Hotel I must commend is by far superior to any of the hotels I have had the privilege to stay in including some five star hotel chains. The first thing that caught my attention here was that the staff here was extremely polite... More

In all the years I've been traveling, I have to rate this place #1 for cleanness, hospitality and service. The staff is by far superior than any five star hotels I've stayed at. Expect quality service from them. I stayed there in may 25-30,2013. I was welcomed once I walked through the door. From then on, the staff would always... More

Our only regret at this hotel was that we were unable to spend more than a night! The location was fabulous, just minutes from the central shopping and entertainment area. The staff was extremely courteous and friendly, and went out of the way to make our stay enjoyable. From the brief welcome speech and drink, to nicely made rooms with... More

We arrived around 10AM and we could directly check-in. There was a little disturbing problem by check-in because we've reserved a deluxe room on the street side and the woman who did the check-in said that we reserved a family room (on the back side). After visiting the family room which we didn't like (quiet but dark), we could have... More

An excellent hotel with really friendly staff. They can't do enough to help with directions, recommending restaurants, or looking after luggage. We stayed twice within a week after going to Halong Bay. The hotel was secure and rooms were wonderful. The superior rooms also gave a little extra space. Great location in the old quarter with a 5 minute walk... More

We were recommended this hotel by a fellow traveller we met in Hoi An - we wanted to finish our honeymoon with a recommendation of a great place to stay in Hanoi. The recommendation was spot on! What a great hotel, location and comfortable room. It had the comfiest bed we slept in and the best shower. As well as... More

Went for a short business trip. Long story short, this place has excellent service a good location, and is nice and clean. Breakfast was great as well, with service that even went to the extent of getting your drinks and plate filled up for you.

The staff here were the best part of this hotel. They were excellent, over helpful and willing to do anything for you. They went above and beyond for you, and on my birthday they surprised me with rose petals, balloons and a cake on our hotel bed for me! Was so sweet. They even got me a card and 2... More

Wow -$45 for a double room in the heart of a capital city with full buffet breakfast? And service that we have never encountered in all our travels. Someone commented about street noise in the front rooms and that may be true but we had the inner rooms (superior) and whilst they do not have a view they were quiet.... More