We had a great stay here. The service was excellent and very friendly. For example, we arrived at around 4am off the night train and they immediately put us in a room so we could shower and sleep before check in, for no extra charge. They gave us good advice for sightseeing, and were overall very helpful. The location is... More

The hotel is in the northern part of the buzzling Chinese quarter, but rooms are quiet. Perfect location for sightseeing, eating and nightlife (try the street bars on Ta Hien). Some things I´d like to point out: breakfast is excellent, the Internet worked quite well and rooms are clean. The staff is simply great - very helpful, friendly, perfectly organized... More

Three of us stayed here May 28, 2013 through May 3, 2013. We had 3 superior rooms and they were great. We were on three different floors and we were each happy. My friends gave me "the look" when the taxi pulled up but I told them to just wait and see since it had such a good rating. We... More

We initially planned on staying here for a day because I had an important grad school interview and wanted a place with strong wifi, helpful staff, and good decor for the background. The staff were very understanding and helpful, and told me they would even install a webcam on one of their computers for me if needed. The wifi was... More

Friendly, helpful, chatty, ready with recommendations to help you... I can't sing enough praises for the hotel staff working here. Top notch. My only gripe was a bathroom mixer which took nearly a minute to stabilise the water temperature and halfway through my shower, the temperature changes again.

The room was very nice and clean, the breakfast was good (especially the croissants), the staff was both friendly, helpful and pleasant. Also the price for the room was very reasonable. Basically I can't complain about anything about my stay and I would both recommend this hotel to anybody going to Hanoi and stay there again another time in Hanoi.

We came to Hanoi on a brief weekend trip. first day was at a different hotel, second we went on the cruise, and i decided we should try this one on the last day since i read so many good reviews about it. so much that i became curious. and boy i sure did not regret it! the room is... More

Before booking with Holiday Diamond I did a quite thorough research on the internet. I can't compare it with other hotels in the area as this is my first time in Hanoi, but I am happy with my choice. The rooms are basic but clean. The service of the staff is excellent, and all of them spoke at least some... More

We only officially stayed for one night, our first stop in Vietnam, but the team repeatedly went above and beyond for us. The room itself was good value for money, nice and clean, good (free) wifi connection, flat screen tv and PC. The location was perfect for wandering around the Old Quarter and Lake, plenty of shops and places to... More