Very difficult to find, down an alley in the old town, but a real gem. The staff hospitality was great, and the breakfasts were excellent. Mr Thang the manager arranged an airport pickup and a taxi back with great efficiency. In fact all the staff were great. The rooms were excellent, and we only wish that we could have stayed... More

As part of our trip to Vietnam, starting in Hanoi, we chose the Hanoi Elite based on reviews we had seen on Tripadvisor. You cannot go wrong choosing this hotel! The hospitality is outstanding, location perfect for exploring and advice on where to visit by the staff is excellent. The rooms are perfect, everything you could want for a base... More

We stayed at the Elite Hotel for a very short time because we arrived after an overnight train journey rather than being able to fly into Hanoi. This meant we only arrived in time to shower and change at our hotel but they kindly also provided us with breakfast before we were picked up for our cruise in Halong Bay.... More

We were lucky enough to stay twice at this property, once before travelling to Sapa and once afterwards. So by the time we came back from Sapa, it was like coming back home to family and friends. What a fabulous place with impeccable Customer Service beyond that experienced elsewhere. Rooms are fabulous, clean, well appointed and is there any other... More

I have not received better hospitality at hotels that cost five times as much. Everything from the personal service, welcoming drinks, made-to-order breakfasts, bottles of water, wifi, maps and service go well beyond the average hotel experience. The central location makes this place ideal for exploring Hanoi, especially the Old Quarter, on foot. I highly recommend this hotel.

We stayed here for multiple nights and it was wonderful. we booked a Halong Bay tour through the hotel and it was fantastic as well. The staff are friendly and very helpful, and the rooms are clean and comfortable. We loved that we got fresh fruit in the room daily and that there was a laptop in the room. The... More

The focus on customer service is beyond what ive experienced in my travel so far. They provided their office room for me to take a shower and relax bedore my train to Sapa - and my satay with them starts only after Sapa! The bellboy took me to the train station, all the way to my cabin to ensure that... More

My wife and I stayed here in feb for 6 Nights . Its Ideal If You Like To Walk about And Expolore Hanoi . We even booked airport pick up through them as there can be scams with airport taxi's. All In All a great little hotel . Well Worth The Money . And Could Not Fault The Staff Always... More

Conveniently located in the Old Quarter, this Hotel certainly justifies its name. From the splendid room, which comes complete with laptop computer, free wi-fi, tv and preloaded DVD player, rain forest shower and comfy bed, to the superb breakfast selection - the Elite has all you could expect and more at a very reasonable price. Finally we cannot praise the... More