Nam Ngu Hotel (Hanoi, Vietnam) - Hotel Reviews

Address: 34 Nam Ngu Street | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Friendship Hotel)

Region: Vietnam > Hanoi

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites

Hotel Style:

Ranked #43 of 469 hotels in Hanoi

Price Range: €

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Located in the heart of Hanoi, ancient Nam Ngu street still keeps the beauty of an old Hanoi’s culture and image, on which Ariva Nam Ngu Hotel with over 60 spacious rooms in ancient Oriental-style design is appeared as an elegant and luxury pearl beautifying the charming of the street. Furthermore, the pattern are carved precisely on natural wooden furniture in accordance with refined curtains and pure silky bed linen will make you easily fall into sweet and peaceful sleep. ... more less

Reservation Options:: TripAdvisor is proud to partner with HostelWorld, Booking.com, Agoda, HotelsClick, Orbitz and Priceline so you can book your Nam Ngu Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

kyla t

Bangkok, Thailand

Senior Reviewer

10 reviews

3 hotel reviews

Reviews in 4 cities

1 helpful vote

“great stay at nam ngu”

Reviewed 22 May 2013 NEW

Great room with all the bells and whistles. Staff were great and chatty, always wanting to know if they could assist us in any way. Called twice on the day we checked in, just to see if there was anything we needed. Good location in the centre of everything. Walking distance to the markets, lake etc. Had a problem, however,... More

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See 2 more reviews by kyla t for Hanoi

Dear Guest, I love to read such positive feedbacks about Nam Ngu Hotel and I am thankful to your kind words. We were very proud to hear that you have had a great service experience at our hotel during your stay with us. We all look forward to your next stay. More

Jonathan H

Boston, New York

1 review

“Extremely helpful and friendly”

Reviewed 11 May 2013

This is an amazing hotel, right in the centre of Hanoi. This is a great hotel to stay and at such a good rate. Our room was very nice with a small balcony, wifi connection, a big plasma TV, daily clean up and outstanding breakfast. We were support a laptop to use in room, if you really need one for... More

Dear Guest, Thank you for sharing your experiences of your stay at Nam Ngu Hotel on TripAdvisor. It delights me that you enjoy your stay in our hotel and we are looking forward to welcoming you again. More

Thuy Trang N

Singapore, null, Singapore

“Great experience at Nam Ngu Hotel!”

This hotel was the best hotel we have ever stayed in. Anywhere. The staff were incredibly helpful and friendly, the tour desk somehow managed to get train tickets that we weren't able to get anywhere else and the hotel itself was beautiful, comfortable and had everything we could possibly need. We stayed for three nights and the tour desk also... More

Dear Guest, It was a pleasure welcoming you at Nam Ngu Hotel. I thank you for your feedback and compliments on our service. We are also delighted that you enjoy the hotel oasis of calm and thank you for sharing your experience to other TripAdvisor surfers. We are looking forward to your next visit. More

Bournville_Gweilo

Birmingham, United Kingdom

Reviewer

3 reviews

“Very friendly and helpful staff though room had a few flaws”

Reviewed 10 May 2013

We stayed here one night. The staff were very helpful and allowed us to check in at 10am. Our room was spacious with good views over Hanoi from the 9th floor. The location was ok though I would recommend staying in the Old Quarter instead as that has more atmosphere, though the location is handy for the railway station. The... More

See 2 more reviews by Bournville_Gweilo for Hanoi

Dear Guest, Thank you for sharing your experience during your recent stay at Nam Ngu Hotel. I regret that the electricity socket and the bathroom was not working properly during your stay with us. Please rest assured I have already handed this issue to the manager and we can be sure that you would have better service in your next... More

Kevin F

Findlay, Ohio

“Fabulous”

Reviewed 5 May 2013

We have just left Nam Ngu hotel- where we feel like a second home for the past few weeks. First of all we have travelled a lot and this hotel would have to be ranked one of the best. The attention to detail is superb The hotel manager could not do enough for us, he arranged transfers to halong bay,... More

Dear Guest, Thank you for sharing with us your recent experience at our hotel. I am very pleased to hear about your general satisfactory experience at our hotel and your kind words are most gratifying and have been shared with the whole team. This will certainly motivate them to keep up the good work. Thank you very much. More

Antoine V

Brussels, Belgium

“Amazing hotel”

Reviewed 4 May 2013

Located in a fascinating area,this lovely gem made our two nights in Hanoi delightful. the staffs are friendly, efficient and have a good English skill. The room was clean, comfortable with nice decorated, especially a king sized bed. The pillows were the softest I have slept on. Amazing experience,

Dear Guest, Thank you for this wonderful feedback on your recent stay. We are very pleased to hear you enjoyed your accommodation and really appreciated the efficiency of service from our staff. We look forward to welcoming you back. More

Stephanie J

Beldibi, Turkey

“Good place”

Reviewed 29 April 2013

Lovely breakfast outside and weather cooperated. Modern, clean, and comfortable. All in all a very good stay. This is a really nice layout for a small group or family. The location is convenient. The personnel is extremely helpful; they can even organize trips for you. Highly recommended!

Dear Guest, It is such a delight to read our guests' satisfaction. I thank you for your kind words regarding the high level of services provided by our ambassadors. A great thank you for recommending Nam Ngu Hotel as well as hotel location. Your satisfaction is our utmost reward. We look forward to welcoming you back. More

thanrooudom

Siem Reap, Cambodia

Reviews in 2 cities

“Good hospitality”

Reviewed 22 April 2013

Good hospitality who has provided by hotel staff and management. i stayed with this hotel at 3nights for VITM 2013 in Hanoi. during our stayed we found nothing complained and they provide us early C/I also receptionist staff quite good English specking and right destination recommend. Thank You. will stay again in near future. Best regards

Dear Guest, What a great experience you had at Nam Ngu Hotel! Thank you for sharing this on TripAdvisor. It is a pleasure to read how much you have enjoyed your stay as well as the service offered by our staffs. I hope to have the pleasure to welcoming you back soon. More

John E

Boston, Massachusetts

“Nothing to complain”

Reviewed 21 April 2013

Stayed 3 nights here in February and found very little to criticise. It's quite close to the central area of old Hanoi (a km. or less along admittedly crowded streets [but that's Hanoi]) but in an area which goes quiet by late evening. Staff were very courteous and helpful both in reception and in the breakfast room/restaurant. Our room was... More

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Dear Guest, Thank you very much for your comment on your recent stay in Nam Ngu Hotel. We try and do our utmost to fullfil all of our guests expectations and I am glad that, on this occasion, we have achieved our aim. We then look forward to welcoming you back. More

Anne M

Ger, France

“Great staff”

Reviewed 20 April 2013

The hotel is in a good location for access to all the sites in Hanoi, the staff are exceedingly keen to offer any assistance and were even waiting for us on our return at 4am in the morning to pick us up from the train station when we returned from Sapa to take us back to the hotel. They made... More

Dear Guest, I thank you for recommending Nam Ngu to TripAdvisor surfers either for leisure or business purposes. Our staffs are very happy with your compliments on the quality of service during your stay in our hotel. Your satisfaction is our utmost reward. I look forward to your next visit very soon. More

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Nam Ngu Hotel Reviews, Hanoi

Nam Ngu Hotel

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