My sister and I really enjoyed our stay here. The staff are extremely helpful and accomodative. They gave us tips and advices. Since we booked our sapa and halong bay tour with them. When we returned at 4am in the morning, they were able to give us a room to sleep for some hours before we head off another long... More

I arrived at Pearl Suites Hotel Hanoi from Sapa on 27 May 2013 with a pair of broken spectacles (damaged in Sapa) and I really couldn't go anywhere without wearing my spectacles. It was extremely difficult for me as I needed to leave for Halong Bay on the same day. I immediately sought help from Mr Phuc who was then... More

We got this hotel as part of a groupon deal with includes a day trip to Halong Bay and a 2 nights stay at this hotel. It was a nice, clean place, although there were a few hiccups along the way. Firstly, our booking for 2 people was not registered into the system. Lucky us, there was a bigger room... More

Hotel staff able to communicate in English, Staff are friendly and helpful, breakfast is nice, please try the yogurt. Room is spacious, comfortable and clean, wifi is available in the room,the shower is hot. Good location,walking distance to night market. From JC Malaysia

Overall very good but can be improved by refurbishment of the hotel lobby and inhouse restaurant. Very satisfied with the individual room provided during the stay. Every staffs provided excellent customer service and very helpful.

Great hospitality from the staff. The room is nice and comfortable. The hotel very near to the tourism area. All staff also providing reliable information to the tourist. Keep it up to maintain it. Finally, thank you to pearl suite hotel giving me a memorable holidays at hanoi, vietnam. I appreciate it.

Good location with lots of local foods, products for your convenience shopping. Hotel staff able to communicate in English well and not a bad service from them. We are give a room with a small balcony for relaxation.

We book 4 rooms 2N stay in this hotel( 8 ppl), the rooms are big and clean, the restaurant provide weatern and local breakfast. If you like the local food, just walk out from hotel you can see all kind of Vietnamese local food and restaurant ( normally you need to pay double price to enjoy the food in Hanoi... More

We found this hidden gem hotel coincidentally while searching the web. It was a beautiful hotel with perfect location and access to all the main attractions that the city had to offer .The hotel was also very good clean and comfortable and we had a family suite for 4 people in our room. Overall is impressive. The staffs were very... More