There's not a thing I could add to the perfect stay we had at Chian Mai, Shangri La Hotel. The service was superb, the restaurant excellent, the setting was gorgeous. I hilly recommend it. Roosevelt Island, NY, NY ' More

The hotel has good facilities and the staff are very nice. When we had a problem with the meeting rooms booking, they did their best to solve it. They have a nice bar. More

A good five star property. Nice rooms, plenty of closet space. Nice reception and lobby. The facade of the hotel is a bit office building-y. Pool is really nice. Breakfast is not great - if it's not included I wouldn't pay for it, there are amazing places nearby - a diner 2 min walk to the right with all the... More

Second trip to Chiang Mai - ( first time stayed at the Chedi - whose prices now border on the obscene ) While not quite the Shangri -la Bangkok ( i rated that first of 16 hotels in Bangkok )-- you will not go wrong here. Stayed on Executive floor with great breakfast, sandwich/soda for lunch, and drinks with almost... More

It looks like a Shangri La, and all the hardware is in place, sadly the software is not up to scratch. I love Shangri-La hotels and it is difficult to find fault with them. and this one is lovely. but from the moment that I checked in I just felt like another Joe off the street. I had booked with... More

The Shangri-la chain is a wonderfully understated group...the newish Chiang Mai hotel is no exception. Expect exceptional service--check; clean and comfortable rooms--check; and value--check. A great place to stay within the city and walking distance to everything...the pool is pretty wonderful too... More

We went to Chiang Mai because we were in Thailand - Koh Samui - and did not manage to get a direct fligth home (the airport of Koh Samui is private and operates by Bankok Airways. Thai Air has permission to land two times a day). We stayed in a room with a balcony at the executive floor. Well worth... More

This is a great hotel to host meetings and I had the opportunity to stay there for business recently. I got upgraded to the Club Horizon floor, which would be useful if you wanted free breakfast and to enjoy the happy hour, but didn't mean much to me cos I had other programs on. The hotel has only 12 floors... More

stayed at this hotel in 2010, it is one of the best. from check in to check out, the service was great, the food very competitively priced, when back to chang mai will definately stay here again. More