it was my second time staying at urbana n i was extremely pleased with the choice. the staff were helpful,friendly n courteous. one staff that needs recognition from her superiors was from the front desk by the name of Khun Nattapat.she was very efficient n professional in her job n i must commend her for that.well done n keep it... More

5 adults- 4 kids ages 10,10,9,7 booked 3BR apartment (1 king size bed,1 queen and 2 single beds) each with toilet and bath master bedroom has toilet,tub and shower 1 of the rooms has the pool view which was great from 18th floor Reception/Reservation: Accomodated all of us since our apartment only occupies 6 people which I was grateful. Upon... More

We asked for a high floor and no smoking but got put on floor 8 directly above the restuarant. Constant music boomed up from the restaurant and there were guards at nearby buildings that blew their whistles all day long waking us in the morning and stopping us from an early evening nap (Surely the Manager should be stopping that!).... More

The Thai staff made me feel very welcome , they were delightful and seemed to genuinely like westerners . My room was very clean and cool which was welcome as it was very hot in the city . The hotel had a great ambience and i loved the location , the local restaurants and shopping was great , breakfast was... More

This was my 2nd stay at this property. First time was when it was Fraser Suites. Fraser management seemed much better than now, but Urbana Sathorn is still generally a good choice. Pluses: (1) The location is perfect for Silom / Sathorn access. (2) The rooms are large. (3) The price was right. I booked on Agoda for about $60USD... More

Check-in was quick and painless, and my luggage was taken to my room promptly. The room was starting to become slightly dated, but it was clean and all amenities worked. Room service, laundry and house cleaning staff was friendly and performed very well. Food and coffee delivery was quick and laundry returned on time. Overall, great value for money.

I will never stay in the Urbana Sathorn again. It was a decent place when the Fraser looked after the hotel, but since it became Urbana it is a lousy place to stay - it is noisy, expenside for what you get, the pool is crowded with too few chaise lounges and seating, the staff is pooly paid so they... More

At first glance, what a great building with nice looking room! Once i checked in, the dirtiness of the room, lift and corridor, the lack of maintenance with wall paper peeling off, flooring, the dirty swimming pool. There is no no smoking floor and when your neighbour smoked in their room, the whole floor was filled with smoke and that... More

Con 1) upon check in, no one pick the luggage and I have to move it. 2) the room given was horrible run down by lorry and odd shape 3) the attitude of staffs seems don't not give a damn of anything as if I own them thing. 4) food wise so so only, I have stayed better service apt.... More