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Royal Orchid Sheraton Hotel & Towers

5.0 of 5
2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
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Free Nights
Royal Orchid Sheraton Hotel & Towers
Ranked #57 of 730 hotels in Bangkok
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1,652 reviews from our community

Traveller rating
    907
    550
    143
    40
    12
See reviews for
Families
287
 
Couples
722
 
Solo
119
 
Business
180
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

I stay in Royal Orchid Sheraton for 2nights and it was just not enough! The view are nice and the staff are all very professional! I booked 2 Executive Suite and its located on the 17 floor which offer a very nice view of the river and Bangkok city, sitting by the huge window glass and admiring the river and... More

Was this review helpful? Yes 1
See 2 more reviews by Kelele_10 for Bangkok
Eliot, Maine
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

This is my second stay at the Royal Orchid Sheraton. Everything was "Sheraton", but better. Lobby area is peaceful and beautiful. There's a separate lobby entrance for groups, which undoubtedly makes the other guests very happy. There are a variety of restaurants, to suit just about any palate. The breakfast buffet is EXTENSIVE. The room I had was very nice... More

Was this review helpful? Yes 1
See 7 more reviews by JBFarr for Bangkok
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review
20 May 2013

Dear JBFarr, It’s great to get your feedback. I am so delighted that you had a memorable experience here at Royal Orchid Sheraton Hotel &Towers. I look forward to seeing you again as our guest in the near future, All the best, Claire D. More

San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013

This is our third stay at the Sheraton Royal Orchid. The last one before this was more than 10 years ago and of course there have been lots of exciting new hotels added to Bangkok since then-- so we were a little concerned. Decided to go back to our old favorite anyway and really happy we did. The hotel has... More

Was this review helpful? Yes 1
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review
20 May 2013

Dear VLR1, Your review made my day! It was great to read your kind words. Thank you very much for taking the time to detail your experience. I am glad that after 10 years, our services and facilities did not miss to exceed your expectations. I hope that we will have the pleasure of seeing you back soon. Best wishes,... More

Luton
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013

We had a 4 night stay after arriving from Heathrow for our honeymoon and were warmly welcomed following a 12 hour flight. The hotel itself is of a very high standard, the lobby and all public areas are very nice and well maintained. There were two levels of spacious public areas with computers and internet access. It also just nice... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 May 2013

We have stayed at this hotel 4 times now and plan on staying here again in 2014. We always stay here for the last 4 nights of out holidays to Thailand. After travelling on ferries, night trains and visiting breath taking beaches its always a perfect ending to stay here. The Location is perfect, its easy to get one of... More

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hants
1 review
2 of 5 stars Reviewed 12 May 2013

We are currently sitting in the bar of this hotel and felt moved to right a review. Following 3 lovely nights at the Kowloon Shangrila in Hong Kong, we are here for 2 nights before moving on to the Centara Grand in Hua Hin. The public areas of the hotel are fine, not marvellous but not dreadful and the bar,... More

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Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review
18 May 2013

Dear phillipsmist, I sincerely regret that your stay with us did not live up to your expectations. I appreciate your feedback as it enables us to improve our services and would like to take this opportunity to apologize for any inconvenience you experienced. We have taken note of your recommendations for our improvement and thank you again for your feedback.... More

Darlington, United Kingdom
1 review
5 of 5 stars Reviewed 11 May 2013

We stayed at this hotel for 2 nights before travelling to Hua Hin for in Southern Thailand on the first country stop of our round the world honeymoon. Fantastic hotel, extremely friendly staff, and great location! The hotel was a quick and cheap transfer from airport and on arrival at the hotel we were greeted in a very welcoming manor.... More

Was this review helpful? Yes
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review
15 May 2013

Dear CaptainCook2, It was a real pleasure reading your positive feedback. I am delighted you enjoyed your stay with us and thank you again for praising our associates positive attitude. We like to make our guests feel special and offering a cake for your honeymoon is one of our ways to say thank you for choosing us in being part... More

Kidderminster, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 9 May 2013

Our sixth visit to the Orchid Sheraton, every room looks over the river, most comfortable rooms, eating and drinking quite expensive as this is a business hotel. Two superb swimming pools with many sun loungers and excellent towels. It would be helpful if you have a degree in lighting technology so that you may negotiate the room lighting controls, this... More

Was this review helpful? Yes 1
Al Jubail, Saudi Arabia
Top Contributor
59 reviews 59 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 May 2013

Yes, it is rather expensive, but quality and service are top-notch. When we arrived, a personal bellhop escorted us to the room, with such a hospitable and professional manner that we felt like royalty. Everything in the room was perfect; the view was unbeatable. They provided a wonderful cake for my wife's birthday. Their private dock is not unusual, but... More

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See 2 more reviews by Jeffrey T for Bangkok
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review
8 May 2013

Dear Jeffrey T, Thank you for choosing to stay with us for your recent stay in Bangkok. I enjoyed reading your feedback and am glad you had a great stay with us. Indeed, our complimentary shuttle boat receives many praises for the service and also design of the boat. I am glad you found our services top notch and hope... More

Dhahran, Saudi Arabia
Top Contributor
74 reviews 74 reviews
50 hotel reviews
Reviews in 43 cities Reviews in 43 cities
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 5 May 2013

We stayed here with our family in April of 2013. Would I stay here again? Yes. Would I recommend this hotel to friends? YesWe were upgraded to a suite on the Club/Executive Floor, which was nice, since it had a full and a half bath as well as a separate sitting area. We had a lovely view of the Chao... More

Was this review helpful? Yes 1
See 3 more reviews by ToonTowner for Bangkok
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review
8 May 2013

Dear ToonTowner, It was great to read your detailed feedback for your recent stay with us. I am glad you enjoyed your upgraded suite as well as the facilities of the hotel. Thank you again for taking the time to share your experience with us. We hope to have the opportunity to welcome you back in the near future and... More

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Additional Information about Royal Orchid Sheraton Hotel & Towers

Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton
Royal Orchid Sheraton Bangkok
Royal Orchid Sheraton Hotel
Bangkok Sheraton
Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotels in Bangkok
#32 Romantic Hotels in Bangkok
#50 Luxury Hotels in Bangkok
#57 Business Hotels in Bangkok
Price Range: €€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 
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Royal Orchid Sheraton Hotel & Towers
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