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InterContinental Lusaka

4.5 of 5
Haile Selassie Avenue | Po Box 32201, Lusaka 32201, Zambia
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InterContinental Lusaka
Ranked #4 of 19 hotels in Lusaka
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119 reviews from our community

    Trip type
Traveller rating
    31
    45
    28
    8
    7
Date Rating
Marion, Illinois, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 May 2013

Staying in Lusaka at least 8 weeks each year, my only complaint has been the terrible Internet service. A new GM came on earlier this year and seems to have created a solution to the problem. Internet service this trip has been spot on. The always friendly, courteous staff (in their new uniforms) are even more delightful than before. I... More

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Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 9 May 2013

My first visit to Lusaka. Transport from the airport was fantastic. The driver had ice cold water for us in a cooler. Reception staff were excellent and our check in proceeded very smoothly. Although the hotel is a few years old, the room were modern, neat and very clean. All the facilities in-room worked well. We only made use of... More

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Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 April 2013

The Intercontinental brand has been based in Lusaka for many years. It is centrally located, well appointed, clean and certainly have the friendliest staff! I stayed here for quite a few days en really enjoyed it. Staff went out of their way to help and make me as comfortable as possible. Taxis (blue cabs) are available right outside the hotel... More

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See 3 more reviews by Elliewdw for Lusaka
Hiren P, General Manager at InterContinental Lusaka, responded to this review
26 April 2013

Dear Elliewdw, Thank you for posting a review of our hotel and sending us your positive comments I have shared your comments with the team and it gave us all a great motivation to provide our guests with the best service they expect from us. We have recently launched our Facebook page where you will be able to follow our... More

Nairobi, Kenya
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 10 April 2013

It is a pity that this Intercon, with most of the amenities of a five star hotel, cannot be recommended to any Internet user. After checking in past midnight, I confirmed with the reception that all rooms had connectivity. “Yes” was their diplomatic lie. After protesting that there was no connectivity it 717, I was moved to 738, which had... More

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Hiren P, General Manager at InterContinental Lusaka, responded to this review
26 April 2013

Dear Constanttraveler71, Thank you for posting a review of our hotel. We appreciate your comments. Although we have the largest bandwidth provided by any of the city hotels, the speed of the connection in Lusaka is not as efficient as other parts of the world. However, we are happy to inform that we are working to improve our entire internet... More

UK
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 April 2013

Yet another wonderful stay at the Intercontinental in Lusaka. Situated in the Embassy district of Lusaka, it is close to the shopping centres of Manda Hill and Arcades. The hotel is well run and the staff are friendly and efficient. It is nice to see that quite a few staff have been there for some time. The room quality and... More

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See 3 more reviews by tonycaegarw for Lusaka
Hiren P, General Manager at InterContinental Lusaka, responded to this review
26 April 2013

Dear Tonycaegarw, Thank you for posting a review of our hotel. We appreciate your positive comments I have shared your comments with the team and it gave us all a great motivation to provide our guests with the best service they expect from us. We have recently launched our Facebook page where you will be able to follow our hotel,... More

Amman, Jordan
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 22 March 2013

Checked out this morning (March of 2013). It's been a wonderful and relaxed stay at the intercontinental Lusaka. Very friendly and pro staff. Great attentive service. Delicious food. Nice pool. Nice rooms. Located in the heart of Lusaka. It's the intercontinental I loved the most so far in my travels. I loved how the resident manager introduced himself and greeted... More

Was this review helpful? Yes 2
Hiren P, General Manager at InterContinental Lusaka, responded to this review
27 March 2013

Dear YousefOmar, Thank you for posting a review of our hotel & your positive comments which I have shared with the team. It was a great encouragement to the team when we read your positive comments. It gave us all a great motivation and added to our determination to provide our guests with the best service they expect from us.... More

Charleston, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 March 2013

I have stayed at the Lusaka Intercon 6 times for over 2 weeks each stay since April of 2012. While service has always been good, they brought in a new manager and he has kick it up several notches since he as arrived. Service is outstanding, the staff knows you it is like you are part of their family. Recommend... More

Was this review helpful? Yes 1
Hiren P, General Manager at InterContinental Lusaka, responded to this review
27 March 2013

Dear Ross A, Thank you for posting a review of our hotel & your positive comments which I have shared with the team. It gave us all a great boost and added to our determination to provide our guests with the best service they expect from us. We are so happy that we made you feel at home & the... More

Towcester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 March 2013

We stayed in December 2011 and had a fantastic time!!! Through my job I have been able to stay in some wonderful places, so I can say without a doubt that the ICH Lusaka is the best hotel I have ever stayed in. We came to Lusaka on Honeymoon and with my wife being Zambian she knew of the various... More

Was this review helpful? Yes 1
Hiren P, General Manager at InterContinental Lusaka, responded to this review
27 March 2013

Dear Julien R, Thank you for posting a review of our hotel & your positive comments which I have shared with the team. It gave us all a great boost and added to our determination to provide our guests with the best service they expect from us. We have recently launched our Facebook page where you will be able to... More

Lusaka, Zambia
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 March 2013

I have been to this hotel and it was good having my dinner and my lunch, its was awesome and I really enjoyed the way they welcomed me. anyway they are really good people. good accommodation, good food and etc. Nice Hotel.

Was this review helpful? Yes 1
See 12 more reviews by Caster S for Lusaka
Hiren P, General Manager at InterContinental Lusaka, responded to this review
8 March 2013

Dear Caster S, Thank you for posting a review of our hotel & your positive comments which I have shared with the team. I am very happy that you enjoyed your time at our hotel. We have recently launched our Facebook page where you will be able to follow our hotel, learn more about all our exciting activities and promotions.... More

ski
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 March 2013

I can recommend Intercon-Lusaka. The hotel has all the facilitates I need for long-term stay. Nice outdoor area for swimming and sunbath, gym, massage, sauna, room service without paying extra, business centre for copy and print, membership club and a beauty saloon. Staff is absolutely wonderful and the service great. There are challenges with good Internet solutions in several places... More

Was this review helpful? Yes 1
Hiren P, General Manager at InterContinental Lusaka, responded to this review
8 March 2013

Dear Kirsten, Thank you for posting a review of our property and your positive comments which I have shared with the team. It is always a great motivation for the team when our guests have enjoyed their stay, and appreciate the efforts of team. Once again, thank you for your comments. We look forward to welcoming you back to the... More

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Additional Information about InterContinental Lusaka

Also Known As:
Intercontinental Hotels Lusaka Hotel
Intercontinental Hotels Lusaka Hotel Lusaka
Inter Continental Hotel Lusaka
Lusaka Inter-Continental
Inter-Continental Lusaka
Address: Haile Selassie Avenue | Po Box 32201, Lusaka 32201, Zambia
Phone Number:
Region: Zambia > Lusaka Province > Lusaka
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#4 Business Hotels in Lusaka
#4 Luxury Hotels in Lusaka
Price Range: €€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
InterContinental Lusaka is the preferred destination for businesspeople as well as those who want a leisurely escape. Embassies and government buildings are just across the street and the main shopping and commercial districts are within a 10-minute drive. Of interest are the Lusaka Museum, Kabwata Cultural Village and Mundawanga Botanical Gardens. ... more   less 
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InterContinental Lusaka
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